Farnell Jaguar

Russell
7 months ago

excellent customer service Ikram was a most enjoyable and friendly salesman who i would recommend dealing with when buying a vehicle from Farnell Leeds

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Ashli
7 months ago

Nothing too much trouble, very smooth transaction, everyone very approachable and friendly at the Guiseley Jaguar dealership especially Michael Mills.

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Cameron
7 months ago

Farnell Jaguar Leeds

I am not one to write reviews but the service I have received has been exceptional…
With the current climate with the covid 19 I called the Farnel Jaguar Leeds, I was transferred to Ikram, who answered my 100 questions over the phone and I booked my initial appointment.

The day I arrived at my appointment the showroom I was greeted with a smile and Ikram was waiting for us.. all running on time,

What amazed me he took his time with us to show us the different models of our chosen cars ..and was very honest..(this was the key) as he wasn鈥檛 the typical sales consultant trying to gain commission … we decided what we wanted to test drive .. this was arranged few days later.. the cars where sanitised and ready for us to test drive locally for 30mins ..

When we returned we was greeted by Ikram at the door, which was a very nice personal touch .

He took time again to go through the details and show us the vehicles trims again… and again answered my 100 questions ..

We went away and decide we wanted to go ahead.

Again a smooth process and everything was done within the time frame given by Ikram.. he was available all the time to answer our questions and concerns

Car collection day … very excited

Ikram called and gave us a time to arrive, when we arrived we just needed to complete the formalities ..

Due to the current climate we couldn鈥檛 go through a in-depth handover , but we had been given a detailed video and also Ikram was available to answer our questions

I would highly recommend Leeds Farnel Jaguar and especially Ikram as a sales consultant.. as he just went above and beyond to ensure we are happy and took time to explain everything to us either in person or on the phone.

I am now enjoying my new Jaguar .. I will only your Jaguar Leeds from now on .

Thank you again

Mr & Mrs Ali

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Mario
7 months ago

Great attention to what I needed, flexible approach and treated me as someone they want to be a client for many years, not just a customer.

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Clarence
8 months ago

Jamie made the whole process so easy from start to finish. He dealt with every question I had in a timely manner and get the car sorted especially for my needs. Mark also deserves credit as a friendly and helpful guy too. Thanks both!

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Sasha
11 months ago

鈥淭o deliver an outstanding customer motoring experience through honesty and trust鈥?Vertu Motors plc….

You may want to send a memo to Leeds as they have clearly lost their way.

The car was good, the deal was good enough, But as the soon as the 拢1000 deposit was paid it went down hill fast with me being called a liar! What should of been a great experience turned into very miserable and bitter 60 mile journey home.

6 days later and I鈥檓 still waiting for my 拢1000 deposit to be returned, but I really wouldn鈥檛 expect anything less.

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Maritza
1 year ago

Having bought Jaguars previously, first one from Meads and second from Stratstone鈥檚 at Farnworth and I know that customer service is always first class from Jaguar dealerships.
I purchased my approved Jaguar from the Jaguar Bolton Dealership as I have had good customer service in the past with my two previous cars.
They went to a great deal of effort to source a suitable vehicle for me and I would highly recommend them to any new customers.

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Wade
1 year ago

Friendly and professional dealership with a good selection of cars

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Jake
1 year ago

Excellent service from start to finish, love the car.

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Marilyn
1 year ago

Would not touch with a barge pole

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Alfred
1 year ago

I'd recommend Farnell Jaguar Guiseley because the staff were all extremely helpful and polite during my visits there.
The service received from Michael was top class – thanks again.

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Sarah
1 year ago

Raj, Richard & Jed were helpful INITIALLY during my purchase of BRAND NEW E-PACE CAR BACK IN SEPT 2018
After Sales, Review NOV 2019:
Having Persistent Engine Management Light issue since dec 2018 and The "Just Brilliant" service is now "Just Awful". I have tried to get in touch with Farnell Team especially Raj and Richard but it seems they are not interested any more. I have raised the concern with Jaguar as well. Now the question is are they going to fix this issue permanently or its just going to keep coming back?? All i can say now its been a terrible mistake i have made but i am writing here in a hope to save as many people as i could from getting this nightmare time even after spending sh.t loads of money, as it doesnt come cheap, is it? Dont waste your time and money, look for something else.

The bottom follow up is just pure fake show, dont fall for it. ***STAY AWAY**

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Blanca
1 year ago

All the Staff that I encountered were very helpful and very polite. Never felt pressured at all.

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Braden
1 year ago

From 1st contact to leaving with my new car it was great service, everyone I came into contact with during the purchase of the new car made it an easy decision…..thanks to everyone there!….

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Matthew
1 year ago

Rick Croft-Milner dealt with me. Nothing was too much trouble for him and I felt that he was helping me as a friend. Way, way better than anyone else who I have bought a car from (and I have plenty of experience over the last 40 years!)

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Rafael
1 year ago

Rick Croft-Milner made it for me. He was so helpful and more like a friend than someone who was trying to sell me a car.

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Whitney
1 year ago

Super service.

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Nicole
1 year ago

Excellent Service from sales team (Rick)

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Wade
1 year ago

second to none staff are fantastic

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Christal
1 year ago

Very friendly and helpful staff from start to finish.
Nick Marshall is a credit to the company.
The car was immaculate when we collected it.
Many thanks

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Jared
1 year ago

service was excellent from start to finish

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Lisa
1 year ago

Excellent service from Bilal, nothing was too much and he made sure everything was arranged so I could pick up my new car on time

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Esmeralda
1 year ago

Managed the sales process speedily and efficiently

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Everett
1 year ago

5 star

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Josue
1 year ago

the service was absolutely perfect, great staff and good deals

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