Fireplace Remote Controls

I order a part today. Jason helped me and he did a outstanding job.

Josh was a superior agent. He was polite, pleasant and resourceful.

I sent you a great review right after I installed the product and it was very good. Instead of excepting it you continued to ask for more. So I stopped. John

Great customer support

Easy ordering!

Excellent product description & efficiently quick customer check out. They also have fast shipping with tracking number.

My husband ordered this even though I am the 鈥榝ireplace keeper鈥?of the house. He was able to hook it up easily with the directions (!!!). Thank you. GREAT PRODUCT

Knowledgeable get r done reps. I am happy.

Great found part went through the pay procedure easy and straight forward

Ordering process was very easy. Product was here within 2 days and works very well.

The logs hooked up easily and we had no problems. Seems to be working well.

great customer service

Excellent customer service

Very satisfied with the product. I had a few questions and they were answered by the service department.

Nate was very helpful

Joel was amazing!! He was patient and kind! Thoughtfully listened as I described my fireplace and the unit, made helpful suggestions to find the problem and made me feel like I could do it! I was worried that I wouldn鈥檛 be able to connect the replacement but he pulled up the instructions and reassured me that they were clear! Joel went one step further and offered to put an RA in my shipment in case I wasn鈥檛 satisfied! ? Grade A

Jalynn was the representative that I had the pleasure of speaking to. Her professionalism, knowledge and expertise made the experience a pleasant one. It was my error in ordering the wrong remote, Jalynn helped me fix my error. You have a great employee there!! She deserves recognition and a raise!! Thank you.

Jim Casamento

Great service, friendly people, willing to go the extra mile to see I had the correct part.

Excellent responsiveness and assistance in sales and tech for a new receiver and transmitter. Very helpful and pleasant.

Just what I needed. Great experience!

Very quick service! Very accommodating!

Prompt and easy to order, price was fabulous compared to other places.

Consistent on shipping.

Superb. Remote.

The remote came very quickly and was fairly easy to set up. We had a little trouble with the "switches" inside to get the thermostat to go on independently.