First Chicago Insurance

Staff has been very helpful and professional.

ALWAYS LOOKING FOR EXCUSES NOT TO COMPENSATE PEOPLE

Very helpful, quick and efficient.

Great fast and quick claim service, hope that the repair is quick accurate and in a timely manner

I WOULD NOT RECOMMEND THIS INSURANCE COMPANY TO MY WORST ENEMY!

Just liked their attitude. Been with y鈥檃ll for a year, had some different issues and customer service was always great.

They are very professional on the telephone and the young lady was very patient with me while I was giving her all the information I had

She was very polite, professional and patient.

Great service.l was wrong in my understanding but was given excellent clarification

Friendly easy to work with will explain the insurance policy

After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.

The insurance agent made my experience easy going by being direct that led to immediate results needed to begin filing a claim.

Very courteous and polite

Very helpful and easy to fix my issue.

Always very helpful

Absolutely terrible. No one could answer simple questions about my policy and I got the run around when trying to remove a car from the policy. I can now see why it was half the price of my progressive policy. You really do get what you pay for

Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage

Great company
Great prices

I had to call First Chicago Insurance on 4/3/2019 and the lady i talk to was very understanding ( sorry I forgot he Name ) she really help me out I was having trouble paying my bill on line She took my payment over the phone and I thank her for all of her help

Very professional and supportive during a stressful time at this moment

I was involved in an accident that was the fault of the other driver. His insurance company was terrible and dragging their feet to address damages after receiving the police report and acknowledging the driver to be at fault. The driver鈥檚 insurance company sent me to the body shop for damage estimate. After the estimate the driver鈥檚 insurance took 3 months and still would not okay my repairs. I paid my deductible with 1st Chicago $1030.00 to get damages repaired At which time they told me my deductible would be completely refunded to me pending repairs. I called them a week after my repairs were complete to complain about Shotty workmanship. I also inquired about when I would be receiving my deductible as a refund that I had to pay out. They then told me there was an open investigation and the other insurance company had not found the client liable so me receiving my deductible amount refunded was not possible. They mislead me as a customer and are a below standard company. I will never recommend them and I now have to hire an attorney to recoup my deductible. Stay away from this organization!

Great service!!

The Lady I talked to was very helpful. The only thing I didn't like was that I was on hold for 8 minutes. But very easy to deal with. I called and the adjuster was there the next day.

Two thumbs up

The person who assist was very professional in helping me resolve my issue. Cristina Servin