Fleet Network

Impossible to reach, they do not answer phones. I've been emailing and calling for close to a month trying to get information on a switch i paid for, which was in stock but hasn't been delivered. Date of order was December 6th 2020 it's now February 1 2021.

I wish I had read the reviews on this site prior to ordering from them. I placed an order from the a month ago for an item that was listed as being in stock. It never shipped, and they never replied to any of the emails I sent to them asking about the status of my order. Also, despite the logos of credit card companies on their website, you can't actually choose to pay by credit card at checkout – only paypal is accepted. I wonder why? Since previous reviewers mentioned using this method of payment, I can only assume they were banned by the card companies for taking customers' money but never fulfilling their orders. I expect a paypal ban is imminent, but in the meantime, don't fall for the trap that already ensnared countless unsuspecting customers!

Knowing they can't deliver the stuff, they take your money and then you have to do whatever you need to recover.
The web site is showing false informations leading people to beleive they will have what they ordered. They dont answer there phone. They dont answer e-mail and so on…
I also discovered the owner Martin Fleet does not care about anything since we can retreive lots of complains.
Never do business whith them: fleenetwork, fleeinfo, fleesecur… They are all fraude.

I recently ordered four boxes of wire. Only one was shipped. They don't answer my phone calls or my emails.

I've ordered about $200 worth of materials. It was impossible to reach them. No answer to 4x emails. Tried calling for 3 days but no one ever picked up the phone. No answer to the online chat. I think this is fraudulent website.

amazing selection and pricing on anything I'm looking to add to my office, home or studio -they'e not amazon with Prime services and shipping, so get over that , they offer better pricing, so may take a longer to receive, order ahead and save, otherwise pay more – there's always a choice – for me i prefer to support local – support Canadian and save !!!!!! win win -woooo

Do NOT order from Fleet Network Canada they tell you your order will be delivered in two days after you place your order and pay for it 2 days later they tell you the item is not available and claimed to have refunded your money which I'm still waiting for buyer beware!!!

Don't bother buying anything from here, this is quite possibly a scam.
Order never arrives, they are impossible to get a hold of. They finally called be back and promised things would get delivered by such and such a date but they have not been. They also promised to send me a tracking email, it never came. Can't call the number they called from because it is unlisted. For a company with so much e-commerce opportunity they throw it away by being the worst run company I have ever dealt with!

STAY AWAY!! DO NOT USE!!
Ordered $600 worth of items that never arrived. No update, no emails no communication whatsoever. They don't pick up phone, no answer to emails. There is a reason they do not have a google business profile because it probably got blasted by so many negative reviews. The authorities should take down this business slap them with a fine and put them in jail for wasting people's time. BIG TIME WASTERS!!!

I telephoned and placed an order and there was a misunderstanding. The customer service representative refused me service based on this misunderstanding. I placed a second order on on March 3 with and estimated arrival time of March 5 or 6. My credit card was charged.

Today, March 10, the representative made me wait over 45 minutes on the phone and then deliberately hung up on me to prolong my order. The customer service representative answered to phone stating he had a personal call to take…and advised me that he is going to find a "manual" tracking number"

He asked me if I wanted to cancel the order… No I do not–I place the order in good faith— and I don't believe the order has left the the warehouse.

The customer service representative is deliberately prolonging my order because of a misunderstanding.

I do not recommend. Placed order, waiting weeks without anything being shipped, had to chase them for refund.

Cannot get ahold of anyone to speak to. Ship times are not as they say. Do not recommend using them.

Slow respond, very hard to contact but finally I got full refund.
The only thing that is annoying is the costumer service's sluggishness and leaving the customer in suspense due to difficult contact.

This was their last chance after 2 years of not doing business with them.

They do not operate properly and do not deliver, no stock.

I THINK THE OWNER REFUND THE COMPLAINT CONSUMER ON THIS WEBSITE
https://www.bbb.org/ca/qc/berthierville/profile/electronics-and-technology/fleet-network-canada-0117-66281/complaints

First time ordering from them and last time of course. I was deceived by product availability and fast delivery. I was in hurry and didn't read reviews. Have been waiting in queue for over 1.5 hours to request refund and finally they hang up. ** STAY AWAY **.

I purchased from them as a business in 2017 and it was good….since 2018, they are scam. Never get a hold of them on the phone, charged my credit card. I actually had to ask VISA fraud department to get a refund. THey finally refunded my card. DO NOT BUY FROM THEM!

This is now January 19 2019. In September 2018 I placed an order for a 46.00 item which I never received. Just as with many others, I found that you cannot speak to customer service on the phone, email or their joke of a live talk app. They took my money but did not send the item. DON'T PURCHASE ANYTHING FROM THESE JOKERS.

Ordered one item. Then no news for two weeks before I tried to reach them. Impossible on the phone. Impossible by email. Impossible by their account messaging. Despite several attempts. Three weeks later, they just sent me a cancellation email, saying it was "refunded"; it is not. I will have to open a claim with my credit card company. What a waste of time.

Purchased for over 800$ of equipment. Was supposed to be delivered in 2 days.
Somehow they cancelled our order. No way to reach them, asks you to e-mail them when you call. Never got any email back. Stay away from that company.

This is absolutely unacceptable. Placed my order on Oct 12, called multiple names and sent multiple messages. The line is either busy and last time I was on hold for 1 hour and I had to disconnect. 2 reps messaged me and promised to expedite my order since Nov 2nd and today is Nov 13, never received my order.

Fast delivery promised… how about nothing at all. They don't answer their contact messages, emails, their live support is always off, and no one to answer calls.

Pure scum.

Same as everyone else. Ordered an item here and never received a tracking number. Took about 20 calls before even getting it to ring only to be put on hold for 90mins and to have an automated message then tell me to email them which they never responded to. Reported them to the fraud department of my credit card company who did an investigation and after 24hrs the bank reimbursed me and said they will be reporting the company to the BBB. I hope they get sued out of existence.

I have purchased from them several times in the past. Never had an issue. Until last month. Same as others; the item was apparently on stock, and never got shipped. It looks like I can't talk to anyone. I sent an email, I tried the live chat, and today, I tried to call them. The only thing I got was a voice message that states that until further notice, to reach them by email. The website hasn't been updated to reflect that of course so it doesn't look good. It really sounds like they are about to "pull a NCIX" on their customers…. I wouldn't recommend you deal with them until their situation gets resolved.

Ordered a Bluetooth headset on Dec 10th 2018
(paid for 2 day shipping for the in-stock product)

They never sent any shipping info and would not answer e-mails back about the delivery.

If you can get through to their phone line, you just get to be on hold.
(at the 1.5 hour mark on hold, there system then says to e-mail them and auto hangs up)

No luck getting my money back.