Flensborg Avis

4 years ago

The service is so bad !!! I will never rent a car from you again !
I have tried to write you and you are not even near a solution!


4 years ago

We rented a big car Mercedes c class automatic diesel or similar and we were given a VW tiguan… Similiar to Mercedes is BMW or Audi…. They told me when we rented the car that all had Cruise control and because we were going to austria this was a longer trip and needed… After 5 km we saw the car did NOT have Cruise control and called avis and they insured me off course it had.. We went back to Office and very confident the salesmen Said please step into the car i Will show you…. And off course there was NO Cruise control … Then we could only have a gasolin car and there were no service that they would check other offices for us to Exchange the car… it was though a Nice car but truely a disapointment when you expected a Mercedes ….
Among other things the deposit of 200 euros for the car have after one week still NOT been refounded which i find wrong. I delivered the car and the deposit should GO back at same time

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