Flight Centre Australia

Britni
9 months ago

They are liars. They are thieves. They are incompetent.

Flight Centre said the airline had not refunded my money to them, when I have written confirmation that the airline returned it months ago.

Since COVID19, I鈥檝e dealt with two airlines, a hotel, and travel booking co. All under stress, all bleeding cash, all being honest, all providing service. After the plague has passed, they will have my business.

Never again, Flight Centre, never again.

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Russell
10 months ago

Kobi in Sydney Airport was amazing with us.

We originally booked all our travelling with STA who were terrible from day one, they wouldn鈥檛 help us get home at all when we were in Australia trying to get back to the UK during the COVID-19 flight cancellations. Flight Centre had no loyalties to us, yet literally rescued us and got us home. They tried so hard for everyone and made the effort to keep searching for flights constantly. We kept going back into this store to check on flights and they didn鈥檛 once get annoyed about us keep appearing to try again and again. Fourth time lucky and Kobi got us our flight home! She also sorted out our visas and printed off everything we needed and advised we got there really early in case there were any problems.

We are so thankful you helped us to get back to our families, otherwise we would be isolated in Australia with no home and little money. We will always come to your first in the future!

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Donte
10 months ago

Thankyou to the wonderful staff of the Bunbury centre specially Taylor, Nikki and Melissa for their overwhelming assistance over the past fortnight to get my 2 children home from overseas. Those girls have been kind and empathetic to a frantic Mums phonecalls and emails to resolve this situation. My 2 beautiful children will be finally on home soil tonight (31/03) via Qatar flight. If I could double the star rating I would. With my sincerest warm regards and thanks, Julie Phillips.

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Janell
10 months ago

Jo @ Traralgon flight centre is always helpful & always looks after us well. She will give us suggestions and advice and makes it so much easier for us when booking a trip.

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Marshall
10 months ago

Being stuck overseas with the corona virus problem left us feeling vulnerable. We were very appreciative of the efforts made by Flight Centre staff to find ways for us to get back to Australia.

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Charlene
11 months ago

done alot for us to get new flights and oversea travel plans back on track after all trouble with whats going on at present

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Alvaro
11 months ago

Great help under current very difficult circumstances.

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Corina
11 months ago

Fantastic service, helpful staff

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Zackary
11 months ago

Excellent good costumer service and I will recommend to others

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Racheal
11 months ago

Excellent service as always

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Octavia
11 months ago

I needed to book flights at short notice. Laura (Queen St Brisbane)) was so helpful and professional – she advised me of suitable flights and fare options almost immediately. Once I had decided on the flights I wanted she arranged everything. My tickets were booked and my itinerary emailed to me within half an hour of my initial enquiry. I paid the same fares that I would have if I鈥檇 booked myself but all the work was done for me! Highly recommend

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Stephan
11 months ago

Thank you Sammy. Great job.

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Randi
11 months ago

We found Alex Heckmann very helpful and passionate about his job. It was a pleasure dealing with him when booking our flights to South America. He went out of his way to ensure we found good flights that suited our needs.

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Brice
11 months ago

I鈥檝e always received fantastic service and guidance at Flightcentre. Now more than ever it鈥檚 important to stand by our consultants and the Aussie brand Flight Centre
They鈥檝e hired some amazing people and I wouldn鈥檛 trust anywhere else

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Lakisha
11 months ago

Great service from Emily Petersen thank you.

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Cheryl
11 months ago

Went above and beyond with customer service.

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Herman
11 months ago

We booked our holiday with Shelly at Flight Centre at Aspley. Shelly was amazing. she suggested a lot of things to do, and so much help with our accommodation. She was bright and happy and nothing was too much trouble. Thank you again Shelly for your wonderful help.

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Quincy
11 months ago

Quick, efficient and friendly service, can't fault it.

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Kyle
1 year ago

Amber was very helpful, and seemed to know about the local attractions. We thank her For her patience when we were changing things.

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Jeremy
1 year ago

Hannah was extremely professional throughout our enquiry regarding our interest in a family trip. The process was easy and time saving. The deal provided was great. Hannah appeared very up to date in regards to knowledge about travel in our destination area. She was always very pleasant and appeared very genuine when speaking to us and sharing in our family excitement about our trip. Thanks Hannah for all of your assistance during our booking process.

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Gustavo
1 year ago

Mandurah Forum Centre is the place to go. Wendy Vreeken and Andrea are so friendly, helpful, polite and always professional. We have worked with Wendy for years and she always takes the utmost care to provide us with the best possible options for our holidays.

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Edwin
1 year ago

Kelly at Wynnum plaza was very helpful.

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Erick
1 year ago

Kayla has been amazing with booking our overseas flights! Very professional!

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Kendrick
1 year ago

Sophie Babcock from bendigo branch 11 out of 10 ,could not do enough to help us excellent

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Breanne
1 year ago

Love How Jo helped me today secure a flight to JFK for our trip in September. She really took the time and sort things out with Skye. She even helped me with our sittings. Wonderful customer service it's very warm and genuine. Thank you very much!!

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