Flightsguru

Katrina
11 months ago

This should be 0 stars as during this difficult time of covid19 an upcoming flight has been cancelled and to book a new flight I am being offered a new flight which although cheaper than original he is charging me additional costs on top which he cannot justify and I was told by another operator they could offer me a flight which I would not have to pay more money for, and he is not prepared to give me a refund for the flight which has been cancelled. Their is no empathy for the situation which is out of my control. The manager Garren is so rude and highly unprofessional as every suggestion we make he says what ever its not his responsibility. Never in my life have I dealt with such a rude and untrustworthy organisation. Totally phoney travel company only good for taking your money.

,

Bobbi
1 year ago

i rang FLIGHTSGURU on 6th December 2019 at 7.30 pm as i had seen a flight for London to goa in February returning in April for 拢437
amazing, can't book online phone only so as i said i rang them gave them the dates only to be told that was one way only, now as i have said i put in the dates on their website outbound and return and the price came up as 拢437 along with a list of other prices from other carriers, i came down from being amazed to gobsmacked, what a rip of company, when told the return flight, would be over 拢850, if i went direct to AIRINDIA on their e-commerce website i can get a return flight for 拢493, i say again rip off company, if i could give it no stars i would.

,

Tami
1 year ago

The most unprofessional 鈥渃ustomer service鈥?I have ever tried booking a ticket with. Gave me a 鈥渟pecial price鈥?which was 60% more expensive than they advertise. Said there was only 1 plane leaving London to my destination which was Emirates when in fact there are over 50 planes going to my destination. Stay away!!!!

,

Abel
1 year ago

Great work Ryan, exceptional great service from Ryan, wonderful customer service, will definitely recommend to family and friends.

,

Norma
1 year ago

Thank you Lee you made it easy for me talk again soon

,

Adrienne
1 year ago

Peter is an amiable and patient guy. Was determined to find me a flight to the US which suited my needs and was very helpful.
Thanks Peter.
Mrs Y Kashimawo

,

Mercedes
2 years ago

Well done Rebecca .
You made it all so easy .
Thanks Mark .

,

Denise
2 years ago

Having wasted many hours over a couple of days trying to book a flight at short notice and finding that many just didn't seem to exist, I found Flights Guru by chance on the internet and left a message for a call back at 08:00 the next day. Daisy called me this morning and within minutes she had found me a couple of good options and shortly afterwards my flight details were confirmed. Couldn't have been easier and if only I had found her a couple of days earlier a lot of time, money and stress would have been saved.

,

Jillian
3 years ago

I have just booked yet another holiday with a great respresentive Nelson who has given me great deals every time I travel. He also takes care in making sure I have the best holiday ever and any problems or queries I have he's right at the end of the phone to sort it out. I can trust Nelson always, he's great and very friendly.

,

Colin
4 years ago

Dealt with Kevin on two occasions, incredibly helpful. He went out of his way to get me exactly what I was looking for. Highly recommend KEVIN!!!

Leave a Reply

Your email address will not be published. Required fields are marked *