Flighttrotters

Lashonda
3 weeks ago

I wish i could give them 0 rating but that's not an option.
Long story short, like everyone else, I booked a ticket with them and they called me with a ridiculous story asking for more money. They kept telling me the ticket was not available anymore, while the same ticket was available on their website. Obviously, I refuse to pay. We had some back and forth and they finally agreed to pay 70% of my money, I refuse to accept it. The guy on phone was very stupid and he didn't make any sense. Called the bank and recovered my money in 5 days.

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Dina
1 month ago

Mere sare bhrava nu benti aa is site toh tickts na lyo eh fraud aa

Please dont buy tickts from here

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Chad
2 months ago

After buying our flight ticket at 860$ they call us to force us to pay an extra 350$ for the same ticket. If we didn't pay the price they ask, they menace us to not deliver our ticket. The little punk behind the phone call started get mad at us because we wanted to get refunded and he hangup on us. This is a scam company. The worst stupid company possible to buy ticket from. Ill contest my credit card because they want to keep your money without gaving you any ticket if you dont pay the price they overcharge you. Bunch of little idiot scammer! You wont get any dollar from us

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Krystle
2 months ago

Book a flight and once payment is made i receive another flight schedule.
Call them and was ask to add $$$ to get the right flight i had but a minute before.
Credit card dispute case.,,, and need to be reported to RCMP.

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Francis
2 months ago

I lost my booking (for 3 passengers) round trip of approx CAD $3600. Flighttrotters as usual like all the reviews booked my ticket in low price and called me within 10 minutes asking for more money stating I will loose all my money if I don't pay more because my airline ticket for one way is confirmed yet. I had to pay flighttrotters CAD $350 more and second part is I wanted to reschedule my return flight (cancelled) due to covid19 and flighttrotters asked me approx CAD $1100, but now I already know from the online reviews and called directly to my airline and they did it for free.
Now my flight (Lufthansa) is operational but Indian passport holders are not allowed to board the flight due to conflict with Indian government and Germany. Now I am trying to contact flighttrotters but they are responding, then I called them and they said they can't reschedule.
Since my booking was through travel agent( scammer flighttrotters), airline needs to know my ticket pricing to reschedule but miraculously flighttrotters never put any info in my file, they call it OSI.
Can anyone help me where can I make a complaint since I lost my money/ticket for three passengers only because of flighttrotters. One interesting point was there that while booking my ticket flighttrotters mentioned an email [email protected] I mailed voyzant as well but no response.
Please beware of flighttrotters or Voyzant since they not only want to rob you but also they love to see you loose your money.

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Alvin
3 months ago

They offer very low rates, but as soon as you have booked the calls or emails start asking you to pay an additional 50% to 150% of the ticket's price. In my case, it was more than 750$CAD. When you refuse, no refund, but just cancellation fees. The only choice you have left is to quickly contact your credit card provider to explain the fraud and get your money back. Please stay away!
PS: NEVER PAY WITH AMERICAN EXPRESS (They never get your money back and leave you responsible for pre-approvals, even if you close your account).

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Ramiro
3 months ago

Bought a ticket from Toronto. Just got scammed. Got a call that should pay extra for the same ticket. Called my airlines – there is not a ticket for my name. Please advise how you handle it?

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Casandra
3 months ago

Like everyone is saying they will call you to request more money for a flight and refuse to refund when you say no. This is their scam.

PRO TIP: Be careful, do not accept any cancellation fee. Once you accept, your credit card won't get involved.

Tell them, you can't afford more, they have to cancel NOT you. Because they can't provide the flight.

If they refuse, tell them to f*ck off and hang up and call your bank.

Contest the charge on your credit card for Undelivered Services as they couldn't reserve the flight for the price of dates requested.

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Hunter
3 months ago

$#*!ing $#*!s, better work than stealing money from people. Be careful, never book a ticket from them, neither u will get the tickets nor your money back.

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Janelle
4 months ago

Please be careful with flighttrotter and do not attempt to buy ticket from them. One of the agent called Nick Jones is a fraud including all the agent. They are fraud! They are fraud!
Be careful all. They will need to be taken up. This was a recent scam to me from Flighttotter with ref # FT955523. On Oct 17th 2020, I was looking for a ticket online and saw flight on their website. I was going to buy it and put all my information and paid In which a customer service called Nick Jones called me and told me that he had recent the payment information to me to reconfirm the payment. I paid $1507. 87 directly from my bank account and he told me that he would provide me the ticket in the next 24hrs. He called me back after few hours that there was no flight available for my departure flight and if could add another $700 then he would guarantee a ticket for me otherwise I would loose all my money if cancelled the ticket for me. I asked him to send me a ticket booking confirmation that he had bought me with Delta airline so I can call them myself but he refused to send email rather he gave me some booking number for Delta and when I called Delta, they told me that booking number is not with their airline. Nick Jones from flighttrotter asked me to voluntarily cancel my ticket and he sent the following to me "Please reply for confirmation of voluntary cancellation as" I agree for voluntary cancellation with fees of $400.00 cad and accept terms and conditions ".
Once received, we will cancel booking and send you confirmation of voluntary cancellation".
I replied him back that I am not voluntarily cancel my ticket and if there was no flight booked for me yet them he should refund me my full payment otherwise he should send me the booking confirmation for my ticket.
I have not heard anything since yesterday and I am still waiting for their response and my refund of $1507. 87. The ticket is still within 24hrs and hope they listen and refund my full payment because I will broadcast this via radio and TV as well if correction is not taking right away.
Thanks
Ray

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Tommy
4 months ago

Please be careful with flighttrotter and do not attempt to buy ticket from them. One of the agent called * is a fraud including all the agent. They are fraud! They are fraud!
Be careful all. They will need to be taken up. This was a recent scam to me from Flighttotter with ref # FT955523. On Oct 17th 2020, I was looking for a ticket online and saw flight on their website. I was going to buy it and put all my information and paid In which a customer service called * called me and told me that he had recent the payment information to me to reconfirm the payment. I paid $1507. 87 directly from my bank account and he told me that he would provide me the ticket in the next 24hrs. He called me back after few hours that there was no flight available for my departure flight and if could add another $700 then he would guarantee a ticket for me otherwise I would loose all my money if cancelled the ticket for me. I asked him to send me a ticket booking confirmation that he had bought me with Delta airline so I can call them myself but he refused to send email rather he gave me some booking number for Delta and when I called Delta, they told me that booking number is not with their airline. * from flighttrotter asked me to voluntarily cancel my ticket and he sent the following to me "Please reply for confirmation of voluntary cancellation as" I agree for voluntary cancellation with fees of $400.00 cad and accept terms and conditions ".
Once received, we will cancel booking and send you confirmation of voluntary cancellation".
I replied him back that I am not voluntarily cancel my ticket and if there was no flight booked for me yet them he should refund me my full payment otherwise he should send me the booking confirmation for my ticket.
I have not heard anything since yesterday and I am still waiting for their response and my refund of $1507. 87. The ticket is still within 24hrs and hope they listen and refund my full payment because I will broadcast this via radio and TV as well if correction is not taking right away.
Thanks
Ray

*Personal information redacted by admin

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Matthew
4 months ago

I am very disappointed with the call I just received stating that there's a price increase on my ticket. This is unfair practice honestly it aint right at all. I usually read the reviews before buying but I didnt do so this time, shame on me! But, count on me, i'll be spreading the word on this one. I am not satisfed at all and I won't recommend Flighttrotters.ca. Not even there's an increase on my flight, there's hour changes that don't fit in.

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Wilson
4 months ago

鈥淔irst they will dangle a carrot of unbelievable low cost fares that once you submit payment, your money is virtually all but lost. With exorbitant and unrealistic fees also levied for their services on your credit card. Sound familiar? They follow that up with a phone call to you stating that one of the flights in your itinerary is over booked, therefore to secure the connection flight the consumer must absorb additional questionable costs and the original amount is non refundable. Buyer BEWARE. Legitimate carriers who want your business will always try to make things right by offering to provide a voucher or credit. This was not the case with theses small brained crude con artists. Luckily, when the person on the phone call I got to potentially siphon a $190.00 more from me, I refused. I demanded that he escalate to management. He explained that they wear busy and could not do so then or call me back for that matter. This is where they begun to falter. Do not BUY into their these pressure/stall tactics over the phone either basically holding your trip plans\money in the aggregate and in limbo. They finally mentioned they could take the money themselves off my credit card and sent an email to confirm that I agreed to pay the additional cost. Which is also false. Please know that the email they send is just click bait. IGNORE all correspondence. However I would recommend keeping the messages as they serve as evidence in your favour to prove your case and are best left untampered with. My best advice is to cancel your credit used to perform the transaction. Failing that also report this thinly veiled systemic fraud to the authorities. Trust me when I say that these idiots and I am being polite are on their radar too. I now am working with my credit card company and letter champ to dispute the charges. Very embarrassing.

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Emma
5 months ago

I'm actually speechless writing this because of the customer service this company has displayed. Absolute trash! They get you by making you think you got a good deal then phone you to make up a lie that the airline has randomly "increased" their price or that your seat was given to someone whose booked directly from the airline website for that price and you must pay more for your booking. So naturally I asked for a full refund and to my surprise their response was "oh my god are you kidding me don't you dare ask for a full refund you will never see that". They literally yelled at me for questioning how this happens and also hung up on me. ALSO the cherry on top they just phoned me to give me a "$100 voucher" for future purchases with them if I give them a 5 star review. I will NEVER book with them again. So if you see "good" reviews FYI their getting coupons to do that. 🙂 I declined their voucher so I can help you. Good luck and stay away from flight trotters. (Also looking into sending this company to investigations for their horrific customer service)

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Albert
5 months ago

NEVER buy tickets on this website please. Real SCAMMERS and THIEVES. I just bought my ticket and I got 2 letters wrong in the first name, the only correction I asked for when i called them but these people made me pay 268$ or they wouldn't issue my ticket. I called the airline which was ready to make the corrections at no further cost but these thieves categorically refused to send me my e-ticket if I did not make the changes at their place and pay the fee. They are truly unscrupulous crooks who are ready to take advantage of the desperation of their clients to extract even more money from them.

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Dominque
6 months ago

SCAM. DON'T DO IT, THEY WAYY OVERCHARGE YOU THEN WHEN U BOOK THEY WILL CALL YOU BACK ASKING YOU FOR MORE MONEY AND THAT THE MONEY YOU JUST GAVE THEM ALREADY IS NONREFUNDABLE
I SWEAR ONLY 2 PEOPLE WORK AT THIS COMPANY BECAUSE EVERY TIME I CALL I GET THE SAME 2 STUPID PEOPLE.
TAKE FOREVER TO CALL OR EMAIL YOU BACK
HAVE BEEN DEALING WITH THESE PEOPLE FOR MONTHS AND I WISH I HAD A LAWYER TO SUE THEM ALL

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Regina
7 months ago

Online flights with Flighttrotters?
Date: July 16, 2020.
BECAREFULL with Flighttrotters. Please, Please, Please listen, DO NOT BUY e-tickets with Flighttrotters Extremely UNHAPPY with their customer service conduct and service delivery! They ask me to pay double the price for an e-ticket. I paid online and after 24 hours they called me to say that my two options, one to pay double the price or NO getting the money back. I asked for the money back and they are refusing the refund. The prices that they advertise on their website are great until you get the phone call from Flighttrotters asking to pay, pay, pay more, sometimes double and if you don't pay what Flighttrotters said you lose your money.
1. Don't want to refund the money
2. Don't get the e-ticket on my email, I had to print to PDF to have the proof of e-ticket
3. Unable to fly for Christmas to see family
4. Customer service conduct and service delivery are VERY, VERY, VERY POOR

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Justine
7 months ago

Do not ever, EVER, deal with this company. If lucky, you'll simply get scammed. If not, you'll get robbed: losing thousands of dollars and your nerves.
Read below for details.

If you are lucky enough, here is what happens:
You see a listing for very competitive air fares that they offer. Excited about the deal: you book it. You think your trip is now all set and wait for the tickets But they never come. Instead, one of their agents calls you saying that the seats are "not guaranteed" at this price, that you have to pay extra if you want to have them 芦 guaranteed 禄. You decide to go on and pay the extra charge to avoid the hassle of searching and rebooking elsewhere. Then… still no tickets. They will eventually call you again saying the price has changed because the airline company raised their rates. You ask for a refund, but the process to get that refund is so overwhelming that you eventually end up paying the extra charge once again.
You finally get your tickets At an even higher price tag than if you had purchased them directly from the airline company in the first place.
Since you've been nervous and stressed out for 3 days due to unpleasant back and forth with the agent, you are now relieved to have your tickets. This is when they start arrassing you to get a good review. Tired and drained due to all the shenanigans, you end up doing it. Hence the few positive reviews they get. Kind of like Stockholm syndrome if you will.
A very well oiled scheme anyway.

I started mentionning that all of this was "if you were lucky" which was the case for a friend of mine. I unfortunately heard about his experience after having my own experience with them.
My experience was much simpler: I paid, never got the tickets, refused to pay the extra money they asked for, they did not refund me Not a scam, just pure highway robbery.

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Brennan
8 months ago

I bought 5 flight through Flighttrotters and flights were supposed to leave in early June and due to COVID our flights got cancelled. The airlines refunded them full what they paid on my behalf but they are refusing to refund me in full. They want to take their commission and refund me what they paid to the airline only. I think this is highway robbery from this company. If I don't get my refund, I will surely report them to the BBB for unacceptable business practices. They should not be allowed to do business here.

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Lauren
8 months ago

Hey Canadian. Be careful of this travel Agency there are stealing your Money by adding extra charger just for booking and even they made a cancellations. Very bad experience

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Savannah
8 months ago

Very bad experience
Because of COVID 19 there are no flights and air canada is giving vouchers witn no expiration date and no fees but flighttrotters agency wanna charge $75 for a voucher only valid for 2 years.
I have 4 tickets so they want $300.
It鈥檚 just a ripoff, don鈥檛 deal with these guys !!!!

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Kelley
9 months ago

Frank is very accomodating, good customer service. very reliable and considerate most of all.. the best!

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Robyn
9 months ago

100% scam company
I booked a flight then they sent me an email that the price increase i paid $300 more. After that my return flight canceled they charged me $190 more to change my flight but they just sent me a fake ticket without any booking number. This is 4months I'm talking to them especially someone who name is Chris, but they don't refund my money. They are thief. I've never had this kind of bad experience.
I will claim my money for sure

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Noah
11 months ago

Fraude
This company forced us to pay $ 875 more for a flight of $ 740. Jessica from flighttrotter told me it was my fault because I had read it wrong. It's a real theft. we were afraid of losing our money and decided to pay the balance.

I always wait for my plane tickets and to confirm my seats. Never do business with them. we deeply regret it.

All these 5 stars comments are fakes. Watch for yourself on TripAdvisor:
tripadvisor. com/ShowTopic-g1-i10702-k11797424-Online_flights_with_Flighttrotters-Air_Travel.html

Of course I will remove my review if I get all my money back, but it鈥檚 not going to happen.

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Stuart
11 months ago

They got us the lowest price for our flight, and with better connections than what was available with other flight brokers. The reason I didn't give 5 stars was the whole process felt like a scam. First I got quoted a really good price from the search function of the jetcost site. Turns out this price is just a fantasy to get you to call in their travel agents. They still got me a better price than the competition but nowhere near the one I was originally quoted. Also they had me offset my departure date by one day after reservation "because the flight is full". Seems like the agent in the phone did not reserve my seats quickly enough. They didn't do a good job earning my trust and at some point I almost called my credit card company to dispute the transaction. If you deal with them, expect spending a lot of time on the phone. I just came back from my flight so in the end it all worked out fine, just not a stellar buying experience.

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