FlixBus Charter

Antwan
6 months ago

Booked a Flixbus ticket, cancelled it as I took a train a day earlier to the location Instead whilst on holiday.
Cancelled it 24 hours in advance and explained that I've taken a different service and even proved that I bought other tickets. I think I'm well within my customer rights to get a refund however due to 'terms and conditions' the company doesn't give cash refunds. They only give vouchers that you can use within a 12 month period after cancellation. I don't want a voucher as I can't use it in the UK.
The App works really well and is easy to book and use, but be aware. If you have to cancel, you will only get a voucher that you can use again with the company itself.

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Cierra
8 months ago

Wanted to take my bike for travel. Website states : if no bike rack available, you can still take the bike as you luggage if packed. "just add" additional luggage " to your booking. So I did. I then called, to be on the safe side (thank God I did) and have then been informed that I can't take my bike even as luggage. And if I want, I can cancel the booking and get a voucher. Really? I am devastated. The false information on your website would have left me stranded in London, trying to go to Berlin. I don't care for your voucher. I want my money back or you need to sort out a way so I can travel with my bag. It is in a dedicated bike travel bag! Less than 20kg. What's the point in travelling if you can't take your luggage?

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Edwin
11 months ago

Flixbus is a reliable coach service. On time, safe and very easy to contact. They were really helpful even when we needed a major change to a transfer because of an emergency. Would highly recommend them.

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Noel
1 year ago

We had a private bus service Berlin-Dessau and back with Flixbus. We are really satisfied. Everything went as plannes and the driver was very efficient and helpfull. The price was unbeatable. I really recommend Flixbus.

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Derick
1 year ago

Easy to deal with ! Good coaches and on time.

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Alana
1 year ago

Responsive and helpful customers service before the trip and a very helpful and friendly driver during the trip. Good value for money.

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Kurt
1 year ago

Very simple and reliable booking process. Information system worked very well.

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Teresa
1 year ago

Artur the bus driver was excellent, my group were very happy with Flixbus,
Moira Avondale Travel, Ireland

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Rosanna
1 year ago

Very easy to book and arrived on time and in the right place. Excellent service.

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Russell
1 year ago

Great service, great prices and very friendly driver, would highly recommend and would use them again
Steve

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Carla
1 year ago

Perfect Bus, perfect driver, his name is ULI with full of humor & help. He drive us very gentle, and bring us everywhere just ontime. No complain at all. We鈥檙e very happy all the time when we鈥檙e on the way because our driver bring us full of happiness while he鈥檚 singing bu himself all the way, and play a great memories song..! Thanks so much..!

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Micah
2 years ago

great services highly remediation

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Lakesha
2 years ago

Excellent coach on time with a friendly helpful driver

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Isaiah
2 years ago

My experience with FlixBus was absolutely wonderful, I used this for a 3 hour transfer from Milan to St. Moritz in Switzerland for 20 people. The price was very good, email communication was great beforehand, even including a free upgrade to a bigger coach to accommodate our luggage. Our driver was very friendly and helpful, he was understanding when our flight was delayed, and it was a safe journey. Everything was timely, professional and clean. I would absolutely recommend this company and I will be unlikely to use any other again! Excellent service!

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Traci
2 years ago

Worst company. They have terrible customer service and get back to within days after when you need to communicate. They screwed up our reservation and the bus driver came a day early in Salzburg for our group and our travel plans were for the day after. They didn't book another bus for the day after, but instead stole our money (didn't refund us one Euro). We not only lost out on seeing the beautiful city of Hallstatt, but we lost out on money. Do not book this company for charter for any groups in Europe. There are better companies to go with.

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Jamison
2 years ago

Excellent service from booking to drop off. On time, helpful, professional and comfortable coach.

Would not hesitate to use again. We booked three different trips over three different days and locations and all the same high standard. Guest were impressed, 32 people happy!

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Damien
2 years ago

Perfect service, great communication and super friendly drivers 🙂 I did not have to worry 1min that my bus would be on time. Thank you Flixbus!

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Bailey
2 years ago

The trip went so smoothly, from meeting the bus to the unloading at destination. The driver was friendly and helpful. We will definitely be back!

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Dylan
2 years ago

Very happy with the service of flixbus and the driver was very nice and helpful despite the language barrier.

5 stars 🙂

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Margaret
2 years ago

FlixBus Charter is great.
Their staff is readily available to guide and advice you if your planing a trip and also Flixbus provides bus rental services at affordable cost.
With the help of the service Flix bus charter we were able to organise a pleasure trip with over 50 students to Luxembourg

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Denise
2 years ago

The best telephone customer service that I have ever encountered! Lovely, friendly and flexible staff.
Thank you again from the European Parliament, Brussels.

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