Flockrocket

Luis
3 months ago

This is a very bad company. Launcing a very broken app and trying to sell it as a complete product. After buying and trying to set everything up I came to the conclusion it very a very stripped down version of a functional program. I tried applying for the refund (which they guarantee) but after not replying to my refund request and over 6 emails and questions under their ads (and being blocked). I asked American Express to help me out.. they saw that they where scamming me so they pulled back the money from their account.

I hate it when people try to scam others. I havn鈥檛 had this happen to me ever. They were rude and terrible on there chat on the website.

My advice… never ever do business with these pirates!

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Jimmie
6 months ago

All the positive reviews are fake. No customer service, no support after bought it. Tool with a lot of limits.

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Jeanette
1 year ago

Stay away. No customer service. No refund requests answered.

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Lisa
1 year ago

Super happy with Flock Rocket, this has saved me a ton of money, even in the first month. Switched from proof and couldn't be happier!

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Fredrick
1 year ago

Extreme poor customer service, impossible to trouble shoot, would stay far away from this product and use another service that offers the same thing but better customer service.

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Carina
1 year ago

Very poor customer support and you can tell the product is not ready for market yet. I bought the product after seeing an ad for a sale – their website displayed a '30 day money back guarantee' – within a few hours of using the product i could tell it wasn't quite right for me so i contacted support via live chat – who ultimately referred me to emailing for a refund. I have since requested a refund multiple times and no one answers the email, and now, no one bothers to reply any more to my chat requests.

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Antonia
1 year ago

Flock Rocket has a terrible customer service. I chatted them on their website(rep: Erin Stanford) and through a post on their facebook page. Initially I just wanted to know if I understood correctly that paid accounts still required flockrocket branding unless you upgraded to a higher tier. They refused to acknowledge my concerns and questions and were rude to me and then offered to sell me a lifetime account for $59.
At no point in time did they try to understand my concerns, apologize for the way they handled themselves, try to de-escalate the rising tension of the conversation or anything. The chat on the website ended with "We don't take suggestions or feedback from non customers"

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