8 months ago

I cannot recommend Flooret. We had their flooring professionally installed (floating) in our kids' playroom about 3 years ago – nearly 1000 square feet of product. I reached out to Flooret a couple of weeks ago because we had planks separating at the sides. Flooret's initial response was to suggest that I glue down the separating planks. When I pushed back on that, they offered to send an inspector. The inspector's report states that the gaps were caused by an installation problem because the tolerance for level on this flooring is only 12/64" difference in a 10 foot span. The inspector managed to locate FIVE instances of areas exceeding this standard (none of them by more than 4/64" or 1/16") – OVER NEARLY 1000 SQUARE FEET. So, Flooret now recommends that we "simply apply a wood filler in the gaps that is in a matching color." That's not an acceptable fix. If the flooring is moving because the interlocking installation system is defective, there's no way filler won't simply "pop out." Really disappointing and a very expensive mistake to choose Flooret. So much for a lifetime residential warranty.


1 year ago

Installed in whole house including stairs. Very high quality product. I compared this to many other products and flooret had the best quality wear layer available. Customer service was outstanding with both helping with the order and with installation questions. If you are considering LVP, order some samples and compare for yourself. My wife's allergies have been greatly improved and clean up is easy. Also it looks fantastic.

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