FollowAdder Automated Instagram Software Bot- Social Promotion, Social Management, Marketing, Build

Johnathan
7 months ago

The customer service is horrible. Out of the six months I've had the product I've only been able to use it for about a month. Very dissapointed with the service, also really ugly user interface and super spammy with the auto likes of fake accounts. Don't waste your money <3

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Mike
10 months ago

They charged my card, but it doesnt work. Instagram blocks it. Now they wont respond to my messages about a refund.

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Terrence
11 months ago

After setting up an account 6 months ago, I quickly ran into issues and no longer needed the service. I wrongly assumed that at the end of the 6 month period that the billing would end OR I would get an email invoice letting me know when I was billed.

Unfortunately, neither happened. The account was automatically renewed, the funds were taken from my account and of course, no email invoice was sent. Being a smaller business owner, I always give small businesses the benefit of the doubt and seek to find a resolution before leaving reviews.

In this case, my initial email was ignored. However, I did get a reply to my second email, which essentially went into great detail with bold sections, underlined sections and even highlighted sections, about how I ticked a box and therefore would not be eligible for a refund. Though in their defense, they did end on a positive copy and pasted note: "We hope you will reactivate your subscription".

Clearly the team at FollowAdder has little experience with customer service, which in this day and age is the lifeblood of a business. In hindsight, it's not surprising, as the very service they offer is to be disingenuous and build an audience without engagement, hoping that the account numbers mean more than connections. A theory that has long since been debunked.

This approach to numbers over connections has been mirrored in how they treat customers. As a result, I would say their days in business are numbered. If you're unsure whether to sign up with them, then I would strongly suggest you look elsewhere. Or better still, build an audience with real connections because after all, we are humans, not machines.

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Tiffanie
11 months ago

The worst bot i ever seen. I just paid FollowAdder for 6 months to be blocked by Instagram.
Support is very very bad.

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Rochelle
11 months ago

Without doubt the worst subscription service I've ever had.

Using Followadder never worked as it was meant to from day 1. Within a couple of weeks of having it, the automation went from adding/removing about a dozen people per day (which you're then meant to scale up gradually to hundreds), to being able to add/remove no more than 1 person which is absolutely pointless and a waste of $75.

I had far better results using Instagram manually, despite not having much time to keep up with it (which was the reason for signing up).

Instagram now seems to recognise Followadder as being untrustworthy and block it's users (just search online and you'll find lots of people having the same/similar problems), so it is now completely useless.

I know Instagram are clamping down, and I'd be more understanding if there was a decent level of support, but all emails were responded to with generic reply's which were never helpful to my situation, and they never answered my questions. I also requested a partial refund as Followadder never worked as it should and my account grew less in the time I had my subscription than it ever had before, due to getting my Instagram account blocked on a few occasions (while I was adding/removing 1 follower per day!!). They didn't even acknowledge my request.

I also just logged on to my account to find they've ended my subscription 2 weeks before it's even ended. Glad to be finally done with them.

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Gabriela
1 year ago

Complete SCAM! The service no longer works but they still charge your credit card and won't respond to your messages! STAY AWAY!!!

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Nickolas
1 year ago

If I could give a 0 star I would. This company is the biggest scam. They say you can cancel risk free and money back within 7 days but the catch is they don't return your call for 2 weeks so you still get billed. I have emailed them and called and left messages on multiple occasions within the past 2 weeks. Is impossible to speak to a representative. I canceled my subscription within the 1st day of ordering it and got billed twice on a reoccurring cycle.

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Roxanne
1 year ago

Service no longer works, and apparently no refunds are issued for the system not working. Awful. Will be continuing to send messages on a daily basis until refund is given

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Kendall
1 year ago

I used the platform before and it worked well, so I resubscribed. This time I kept getting flagged by Instagram and they threatened to permanently block my account (which I haven't had before). Even when automated likes were only down to 40 something a day.

The second account I paid for wouldn't even work- it would say the password was incorrect when it wasn't.

Followadder now won't refund my $75USD because they "don't do refunds on renewal subscriptions" even though they can no longer actually provide the service I paid for.

Don't use FollowAdder if you want to keep your Instagram account active, and if you don't want to be ripped off.

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Natasha
1 year ago

They are scam and fraud, I applied for a refund, without sending any email they deactivate the accounts and they even do not send for a refund do not use, they are conner and fraud people.

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Alex
1 year ago

these people are shady. beware. after you request to cancel the service, they will ignore you, they will still charge your card and refuse to refund your money. why did i cancel the service? because the software doesn't work. it's crude and will get you blocked on instagram.

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Alanna
1 year ago

SCAM does not work at all after the first week or so! They force you to buy 6 months at a time then the app stops working completely and they refuse to refund. DO NOT BUY!!!

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Dominic
1 year ago

This software got my IG account shadow-banned and then it locked out my account altogether. They would not refund me after this happened, even though my account had re-upped less 4 days before. DO NOT USE THIS SOFTWARE

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Jeffery
1 year ago

They will automatically renew your membership without any notification and charge you for that. Shameless!

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Rita
1 year ago

They are HORRIBLE, their software is glitchy, it barely works. AND THEY DON'T REFUND. SHADY SHADY BUSINESS .. Stay away. They sneakily auto bill you, which when you sign up they don't advertise as such, they just advertise 6 months for $75.00. Then they hide all their links to cancel your subscription, you really have to dig to find it. I had to cancel my subscription through paypal.

STAY AWAYYYY! I will be positing this review everywhere. DON'T USE THEM!

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Thomas
1 year ago

I wished I would have seen these comments sooner. I fell into the auto-renewal trap and they refused to give me money back. Awful costumer service.

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Laura
2 years ago

First, sorry for my bad english, it鈥檚 not my native language.

The software is overly complicated and the customer service horrible. They will sneakily auto renewal and bill you and not refund. They don鈥檛 even send a notice before the renewal. Subsequent mails of me wanting clarification and giving feedback were ignored.

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Maggie
2 years ago

Terrible software and customer serivce. As mentioned in previous reviews, they trick you into auto renewing for 6 months – and will not refund you if you wish to cancel.

The software itself is ineffective and poorly produced resulting in computer issues (slowing down OS etc).

Avoid!!

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Travis
3 years ago

Program is complicated and you can figure out how to use it if u spend some time.
But i have decided to not use and cacelled my subcription in 7 days money back guarantee period. Mailed them several times and created support ticket about it.So far no messages. I hope they did not trcik me.

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Rachel
3 years ago

This service does work ( get you more followers) but it is why too complicated to implement and the tutorial videos don't really help. Ask Support a question and they respond too slowly and without adequate clarification. Maybe a tech geek will find it all plain sailing but for your average user it is all Greek.

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Tasha
3 years ago

Watch out for this 鈥渟ervice鈥? They charge you a subscription fee, and 6 months later, they without warning charge you again 鈥?and there鈥檚 no way to get a refund without filing a chargeback.

When you cancel the subscription on their website, they do not cancel the actual payment agreement on Paypal, but they do cancel your service with them instantly. This means that the "service" you just paid for, will no longer be available, but they will not refund the payment.

Watch out – this is a huge scam!

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