Marquita
1 month ago
Love the hardware we received! When I needed help with a situation, the customer service was great as well as the response time! Will def recommend buying from here!
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Kristy
2 months ago
Beautiful products and excellent customer service. I had an issue with the delivery of my purchase. The Forge team went above and beyond to track my package and kept me informed every step of the way. The cabinet pulls I ordered are perfect in my kitchen. I appreciate the Forge team and highly recommend them to anyone looking for top quality products and service.
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Terrance
2 months ago
Fantastic quality & design. As an interior designer, I am always looking for quality hardware and am excited to have found Forge Hardware. Excellent, quick customer service as well. Will continue to shop here!
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Johnathan
2 months ago
I ordered 3 cabinet pulls as a sample. When I placed the order they didnt have the 5 inch of the cabinet pull I really wanted. Frankie called me and asked if I wanted the 5 inch based on my other 2 pulls and he sent me the 5 inch at no additional cost. And I love it!!! Cant wait to place my full order for the Brass Solid 鈥渢exture no.2鈥?knurled pulls
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Emilie
2 months ago
Purchased several items from Forge Hardware Studio. All questions were answered quickly, items were shipped out timely, and the products were just as represented on the website. Also, the overall products carried by Forge Hardware Studio are very tasteful and diverse enough for many different design styles. I will continue to make Forge Hardware Studio my go-to place for any of my cabinet hardware needs.
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Daisy
2 months ago
Forge Hardware Studio was available on the chat function so that I could get answers to my questions immediately. They also accommodated rush shipping for a project that's under a deadline. Beautiful quality pieces, highly recommend.
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Debbie
2 months ago
Beautiful hardware pulls! Exactly what I was looking for. The quality is wonderful as is the weight of the product. We had an issue with a few of the pulls and they sent replacements immediately. Highly recommend!
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Spencer
2 months ago
We had a very good service
Quick delivery and good advice from Frank
Thanks 馃槉
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Clarence
2 months ago
Pretty awful customer service and no available replacement parts. Ordered a slew of wall hooks which only came with 2 screws each in a pretty rare finish. A couple of the screws got stripped or damaged during install. Customer service rep basically berates me for having the utter gall to damage a couple of screws during an installation of a project before informing me that replacements aren't available offers to let me buy additional hooks with the screws to replace the screws. Buy specialty hardware elsewhere and save yourself the trouble. My architect and owner aren't happy at all about having to replace an entire wall of hooks because the company doesn't offer any replacement parts.
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Shawna
2 months ago
Unfortunately, ordered the wrong hardware and forgot to mail it back within the 14 days.
Overshot by a couple of days when I forgot them in the trunk of my car.
When I inquired they sent me their policy and a smart ass note to review their policy of which I already had reviewed it.
Not impressed at all.
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Dianna
5 months ago
You guys are exceptional!!!! Quick and extremely efficient.
I ordered 40 champagne bronze inset self closing hinges, and 2 cabinet knobs of the same color on August 19. The order has been delivered to my house in CANADA 5 days later!!! The count was good and the merchandise was in mint condition. I will refer the Forge Hardware for sure. A lot of merchandise that Forge Hardware is selling is NOT available in Canada. The Richelieu hardware in Canada is only selling a couple of items in Bronze Champagne finish. They haven't figured out that when people buys kitchen cabinet handles/pulls, and faucets in champagne bronze finish, they would also like to buy the hinges as well. I emailed them several time with no responses.
I discovered the Forge Hardware by surfing on the Internet, looking for the champagne bronze hinges. I am more than satisfied with their services (definitely client services oriented), and suggested they start distributing in Canada.
Kudos to their employees!!!
Chantal
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Terry
7 months ago
I had a great experience with Forge Hardware – great quality product!
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Darius
8 months ago
Impressive quality of products for the price and really helpful customer service. Also got express shipping delivered quickly which really helped.
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Charlie
8 months ago
i put my order in and right away got an email saying my order was in process and a tracking number…. i got my pkg in the mail securely pkged and they are wonderful quality and will look awesome in my new house !
will definitely recommend you to anyone.
one happy customer
d grimm
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Kelli
9 months ago
Alex was amazing… I have never retrieved such useful information within a chat window… he pointed me to everything I needed, color's, textures, matching, everything! I have my cart full of the samples I need and feel confident that if I need any more help when making my final decision, Alex will be the man to help! Thank you so much!!
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Miranda
10 months ago
Great product and customer service.
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Hayley
10 months ago
I must say as a business owner, this company has by far the best customer service I have ever encountered. I needed to expedite shipping on my new kitchen hardware. I used their chat and within 5 minutes of giving them my phone number i recieved a phone call. They expedited overnight shipping right away. I couldnt ask for more. I will look to purchase from them first in the future. Thanks again.
Adam
Happy customer
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Jonathon
10 months ago
Wonderful company to deal with. Package arrived quickly. All communication effective and friendly. I would definitely purchase again from this company 🙂
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Emanuel
10 months ago
The customer service is fantastic. And the hardware is beautiful!!
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Cori
10 months ago
Great customer service and quality products. Will order again. Thanks!
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Dennis
10 months ago
Amazing! The hardware was beautiful but the were also so nice. We had to speak to them on the phone and required some hand holding. They were great from beginning to end. Our clients loved the hardware and we're so happy to continue working with Forge.
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Jean
10 months ago
I ordered the Matte black drawer pulls and knobs for our newly remodeled kitchen in Massachusetts. They are a perfect compliment to our updated farmhouse style kitchen. The are a nice substantially weighted handle and look absolutely amazing against our white cabinets . We have a brick backsplash and matte black faucet and pot fillers. the handles complimented this look perfectly. Frankie was wonderful to work with at Forged Hardware . I had a question regarding the finish and he made me feel that he was very much invested in making sure we received exactly what we had hoped we were ordering.
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Summer
10 months ago
I have been purchasing hardware from Forge Hardware Studio for years. I use their products on my custom ordered furniture. I'm always so pleased with the quality of the hardware! Ordering via their website is super easy and shipping is always quick and easy. I would highly recommend Forge Hardware Studio if you're looking for great service and beautiful metal hardware for your furniture or kitchen cabinets!
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Miranda
10 months ago
The customer service on this site was amazing and I am very pleased with the look of the product. They were a little hard to install but now that they are, they鈥檙e gorgeous!
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Zachariah
10 months ago
Forge answered questions about hardware quickly. I received the product in a week. Product is exactly as seen and described. Love it.