Lawrence
10 months ago
Ad for this company popped up on my Facebook. Ad showed a Hypervolt massage gun. I went to the website, website also showed pictures of a hypervolt, and the reviews showed pictures of a hypervolt massage gun. I purchase the items. Immediately I realized the item I have purchased was not an actual hypervolt, but a no name brand. I immediately contacted the company via email asking to cancel my order and for a full refund (there is no where on the site to cancel an order). After 4 days of e-mails back and forth, the seller told me my order had already shipped, and was unable to cancel my purchase.