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Needed a miracle, ordered items a week before Christmas from Singapore for presents for my friends and family.
Used their request to shop,very easy, just copy and paste links and pay, they placed the order quickly on my behalf!
Emailed with questions along the process, they responded very quickly. Very accommodating! Speak amazing English!
Items arrived in UK quickly couple days before Christmas, they used FedEx and the service was great and priced fair.
Overall recommend this company to everyone! Prices are reasonable, communication is great and they have created trust with their great business practices!
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And it was packed so well馃挌 can鈥檛 wait to buy more!
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There is only one recommendation they should consider. If you would offer shipping also by post with tracking it would be much more interesting to buy even small things because using always Fedex even for goods with quite low value it makes no sense.
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I was hesitant at first as I had never used a service like this before however the team were quick to reply to my emails and everything worked out perfectly!
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Second time I have used this service and have had no issues. It is not cheap but if you want a hard to find item sent from Singapore to Australia then these guys are great.
David F.
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I recently wanted to buy an item only available in Singapore, so I weighed up a few options and decided to go with Forwardbuy because their fees were the most reasonable, and they had some good reviews. I used their ShopForMe service because it worked out much cheaper for the single item I wanted than subscribing to use their delivery address (5% of the item cost – around 2.50USD – compared to I think 12USD).
The site was really easy to use: just create a shopping request with a link to the item, its description, and any other specifications you need to include. My item was a pretty straightforward one on a popular retail site, so I didn't really need to go into detail.
The postage estimator on their site was really accurate – I was charged the same price that I was originally quoted (I've heard horror stories about other forwarders bumping up the export shipping costs once you've already ordered). With that, and their flat fee of 5% of the item cost (with no additional fees for Paypal etc), there were no surprise charges later, which was a relief.
I really like the fact they use Paypal for everything – made me feel reassured that, if anything did go wrong, I'd be able to raise a case through them.
I placed my order request on 29th October, and the item arrived to me in the UK today 4th November. I think that's an amazing turnaround time! My item was well-packed against damage, and I was kept updated every step of its progress via friendly, informative emails. The only shipping option available to me was Fedex, which was pricey, but it did mean I could track my package and receive it in quickly.
In short, I would happily use Forwardbuy again in the future if I needed to source an item directly from Singapore. Their service cost for ShopForMe is very reasonable, and although the shipping cost feels a bit high, it's still cheaper than other forwarders I checked, and doesn't appear to be unreasonable. Thank you for your wonderful service, Forwardbuy!
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