Gearzapper

Maureen
3 years ago

We ordered a bracelet from this company in February this year. We still haven't received it. We've sent numerous email and keep being told more lies. Trying to reach their courier company. Aust Post have it. More and more lies. If I could I would give them even one star.

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Claudia
3 years ago

These pillows are nothing like they look on line. They are very small. A baby has to be able to hold its head up in order to use this and our 5 month old is already too big for a $50.00 item. I emailed customer support to obtain a Return ID #, as instructed. I was given the number and also an address in Denmark. The cost of shipping was 126.20 for USPS and $349.95 for UPS. Of course, the company gladly gave me the return information. They are probably still laughing. Wasted @100 (I ordered 2, on for me and one for the baby's parents. DO NOT RECOMMEND THIS COMPANY

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Angel
3 years ago

In my order was suppose to be a FREE BRACELET., definitely my initial incentive. The order was delivered, but NO BRACELET. I've sent 4 or more emails explaining this to them, and the exact same response is "Our records indicate that the item was delivered." I am so tired of the robo response, and lack of personal care and service. This is the most impersonal company I have ever dealt with. This is INDEED MY FIRST AND FINAL AND ONLY ORDER. SO DISRESPECTFUL!

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Joni
3 years ago

I orders the panties that hold your stomach in and they dont work nearly as well as the advert.
The order took just over 2 months to be delivered but not entirely their fault as it was posted through the normal postal system.

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Maya
3 years ago

Fraud
I never got my order..

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Edward
3 years ago

Never got my order
It was in October 2016
If they are bringing it from the moon it should reach me by now
Now I am trying for re-fund

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Matthew
3 years ago

I ordered a baby teeth set in October 2016. My credit card was immediately debited. Guess what? I still dont have my order. I am dealing with Aline who l now know is not truthful about this order at all.
I am approachibg my bank's fraud department in the morning. I will not stop until l have my money.
Stay away from these people!!!!

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Peggy
4 years ago

i think these people scam !
i ordered in December and every time this lady called Aline Presbitero says its on its way and its clearly not, they are not refunding the money or sending the item ordered. STAY AWAY DO NOT PURCHASE! #gearzapper

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Mayra
4 years ago

Almost 4 months and I haven't received my order. Now they won't answer my emails requesting a refund. Horrible!!

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Jamison
4 years ago

I ordered 2 baby tooth boxes in October. Apparently the package was sent from China, with NO NAME, ADDRESS, TEL NR..nothing on it..to random Emirates post..which got returned as obviously I am not the only person in the Emirates!! Then after a couple of stern mails, Gear Zapper refused to return my money and said they would resend the package in goodwill. (????) The tracking nr now shows the same items are being shipped from Turkey…(first one was from China???), now again..no movement on the package and support staff, named Jacquiline and Aubrey, just keep telling me to check the tracking nr for updates. BE CAREFUL OF THIS SO CALLED COMPANY! Going to find out how I can report them.

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Armando
4 years ago

Almost 4 months and I haven't received my order. Now they won't answer my emails requesting a refund. Horrible!!

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Veronica
4 years ago

I bought an item in November and 2 months later still haven't received it.

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Rory
4 years ago

don't do it!!!! Ordered nov 30 and still haven't received anything!!! And when I keep
Emailing them to refund my money because I have not received anything I keep getting the run around!! I will be calling visa fraud tomorrow!! I've had enough of this garbage lies!!!! Gearzapper are total fraudsters!!!

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Elaine
4 years ago

It's almost 3 months and my item has not arrived yet.

Stay away from this site.

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Derick
4 years ago

Item had an estimated delivery date. I needed it at a certain time. The item was delivered 5 weeks after it said it would come. (Nearly 2 months after I ordered it) I emailed them about it and they basically said it's not their problem. Useless! Will never use them again!

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Freddie
4 years ago

I purchased a few items before the holidays and Aubrey from the customer service has no clue on where my items are. They are good at taking your money and yet the tracking still shows the items in China. Not worth the cost of doing business.

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Micheal
4 years ago

Sizes are not true!! Won't give refund on intimate apparel and iit wasn't even worn. I couldn't even try it on because I could tell by looking at it that it was way too small. I will never order from them again!! Very unhappy!! Don't order clothes or body shapers! Also not too mention I emailed them and never got a response when asking where my item was a month after ordering and there tracking information doesn't work on the link!! They suck!

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Jess
4 years ago

I bought 2 highwaisted shaping panty. Received them and realized that I could buy the same item at Wish for just 2鈧?pc. I paid US$35 Very disappointed. Will not buy there again.

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Maggie
4 years ago

I bought a pair of night glasses to reduce glare at night time. They said it would take 3 to 4 weeks for my product to get to me. It has been 6 or 7 weeks now. I contacted their customer service. They replied to my e-mail twice then they just disappeared. I have lost my money and I have noting to show for it. These guys are scum. Do not buy from them. Do not buy anything from them at all.

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