Geeksadvise.com


888-542-7835
 http://geeksadvise.com
Nathaniel
1 year ago

They called and said that they were going to take 1999.00 out of my checking account by electronic transfer if I cancelled there service and 4000.00 If I renewed. they said I agreed to have them do this in 2016. When I told them that they were not going to take money out of my account they said I said they could. I told them to send me the contract and they have not. I have to watch my bank account now to see if they take money out.

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Jodie
1 year ago

I am a 70 year old senior and while using my internet got a message that I had received a virus and to call Microsoft, number provided. I did so and the person answered Microsoft and said they were a 3rd party hired by Microsoft and would help me. They did fix my computer but now want me to pay for a 6 yr contract. I have contacted the FTC and filed a complaint. DO NOT ANSWER THIS CALL! They are very threatening, rude and obnoxious.

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Chris
2 years ago

I got a pop-up claiming to be from Microsoft saying my computer has been infected by malware and spyware & if I did not call the number my computer would be shut down by Microsoft. I called the number, and the person answering said he was Microsoft, so I let him go ahead. Only after I became suspicious and contacted Microsoft who told me it was a scam

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Christian
2 years ago

I had a pop up come up saying that I need to call the 855 number or I would loose everthing on my computer..I called and the guy i spoke with told me that i needed to pay $1999 to fix it i told him that I could not pay it so he said for a year of service it would be $499. My computer still has these pop up but my virus protection says there is no virus.

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Tia
2 years ago

Geeks advise keeps telling me my computer has several viruses and will shut down right after I used it and it was fine.

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Javier
3 years ago

I got an alert on my computer. person I called sounded very credible. said i could not use any devices, i had a trojan virus.

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Vincent
3 years ago

On 1.19.2018, I turned on my computer, clicked on a known web-site. Immediately a very loud beeping sound commenced, and a box opened, telling me that my computer was in the possession of 鈥渉ackers,鈥?and if the number shown on the screen was not called in 鈥渇ive minutes it would be disconnected.鈥?br />

As I had had a series of computer problems occur in the past 5 days鈥攍oosing my browser and certain applications failing to work properly鈥擨 called the number. Then, two or three different men, with Mid-continent accents, one of whom told me he was in India, showed me 鈥渆vil sites鈥?(approximately 15 of them鈥?) and portions of my hard drive that 鈥渢hey [the evil sites] had turned off.鈥?I was informed it would cost $349 to fix the computer. I was transferred to a 鈥榯echnician鈥?who said he was going to do the work, but first told me about 鈥渟ecurity software鈥?which would prevent this from ever happening again on any computer I owned. The packages were ridiculously expensive, so he recommended the 鈥渂asic lifetime plan鈥?for $1,351. He said that I needed to make a choice now, as he had to add it when he was 鈥榝ixing鈥?the computer. Payment had to be by electronic check (check number, routing number, account number)鈥?

When I asked 鈥淗ow do I know you are not a scammer?鈥? he replied 鈥淲e are the company that works for Microsoft鈥?(as another individual on this feed was told) 鈥渢o fix the problems鈥︹€?that my computer had. The 鈥榯echnician鈥?used the term 鈥渆vil site(s)鈥?a number of times as he 鈥榝ixed鈥?the computer.

Later my wife looked up Greeks Advise and found all the scam warnings. We blocked the bank account and created a new one. We turned off and disconnected the computer until we can get it cleaned up. The 鈥榯echnician鈥?installed and/or placed on the desktop the following: CClean, an ad blocker, an 800 phone number, and some other program that did not show in the Control Panel鈥檚 Uninstall Program list (Webroot says it deleted it鈥?). The Harris County Sheriff Dept., said to have Equifax post a three month fraud alert, and get the computer serviced.

I believe Henry and Mac ('sales'/'technicians')are the same person.

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Cameron
3 years ago

As I was using my computer, a message appeared on my screen stating that my computer had been hacked. The message appeared to be legitimate from Microsoft. I discovered that it was not.

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Kira
3 years ago

When going to a website, an error msg. popped up that said my computer had a serious virus and to call 1-855-859-1700. It also said "do not ignore this message" after calling and thinking that I verified that I was talking to Microsoft, I was talked into them "removing the trojans and other very bad viruses from my computer for $199.99 and then further talked into a security plan that would cost $799.99 for lifetime coverage.
Looking back, the red flags were that they 1. insisted I had to get security before getting off the phone, 2. that they lowered the price of coverage so drastically and 3. that they wanted access to my computer.

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Milton
3 years ago

Put an alert on my computer saying that I couldn't turn it off or I would lose everything if I didn't call 1-855-859-1700. They told me my network had been hacked and they were techs from Microsoft and it would be a $250 fee to address the issue then wanted to charge a total of $599 to fix the whole problem. They wouldn't take a credit card said that it was unsafe and needed my checking account information to write an e-check. I told them I could not afford this service originally because it ranged all the way up to $1999. But negotiated with them the $599 fee.

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Shari
3 years ago

They scammed me out of 200.00 dollars 8 months ago. Now they keep calling wanting more money

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Jocelyn
3 years ago

I was scammed earlier this year by another company for $499.99 and then I got another message that popped up on my screen that I had a malware and trojan worm and to call this number (800-839-3570) right away. When they answered they said they needed $1,999.99. I said I couldn't pay that much money because I had just paid $499.99 to another company. They said they could get my money back from the other company. That was a lie. I had to file a claim with the Federal Trade Commission before I could get my money back. I kept getting calls from India speaking men saying I'm so and so and I'm the one that worked on your computer. I didn't believe any of them and my husband kept telling me to hang up the phone. On 12/11/17 I did accept a call from an Edward Jones who transferred me to Steve Wayne. I was going to call them because I was having a problem. They went into my computer and said I had a cyber attack and this had nothing to do with my computer but had to do with my Wifi & router security. They said I needed Microsoft Professional Software in order to fix this problem and it had to be done by a Microsoft Certified Technician, which they told me previously when I paid the $799.99 that that were a subcontractor for Microsoft. This time they wanted $1999 which I said I couldn't afford. Then he said I could pay $499.99 for year. I said I couldn't afford that either and that I wasn't paying another penny. He said I could get a senior citizen discount of $499.99 fir 5 years and I could pay in 2 installments. I said I wanted to speak to a Supervisor and he gave me to Richard King who was rude and called me an old lady. I hung up on him. Steve Wayne called me back and I told him that Mr, King had called me an old lady and he didn't want to talk about that. Mr. Wayne asked me how far from Walmart did live. I asked him why and he told me to purchase 5 $100 I-Tunes cards. I asked him how this was going to help him fix my computer to help get it back to where it was before he got control of it earlier in the day. I just hung up and got my computer back to where it was by myself. Can I get my $799.99 back? Will supply copy of my check if needed and my notes. Printer down at this time.

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Micaela
3 years ago

They were going out of buss. refuning money instead they got money out of my acc., using gift cards.

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Brooks
3 years ago

I was first scammed by Call to Resolve and the Geeksadvise contacted me and told me that I was not truly covered and that Call to Resolve didn't have enough protection so I needed Geeksadvise coverage.

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Dustin
3 years ago

Called to tell me I was having issues on my security protection of my computer. Kept me on the phone about an hour and had me talk to the supervisor. When I told them I could not afford it, they started guilting me about my ip address and what my identity was worth. They also told me not to take any other calls from other companies and when I call their number—a person answers with no formal company name

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Bryon
3 years ago

I have been scammed out of $299.99 by Geeks Advise, a company who has claimed to maintain protection of my laptop from spyware, viruses, maintain a firewall, and other services, for a 6-year time period. After only a couple of months, my computer has had more problems, including one shown to me by one of the company's representatives, that my network is showing a link to child pornography, which is absolutely not the case!

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Abby
4 years ago

They called and said I needed a secure system and showed me some problems and I believed them and they set me up for security. when I tried to see the feedback information to them it failed

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Rodney
4 years ago

I am a 76-year-old disabled vet and my computer is very important to me. While sitting at the computer on Thursday last week an icon popped up on my screen and the computer started to make a loud beeping noise. The info on the icon gave me the 1-888-542-7835 number to call to get help. I called that number and when I asked if they were a part of Microsoft tech support and was assured that they were.
To make a long story short I gave them access to my computer and with the little arrow bouncing all around my screen the beeping stopped and I am sure at this time that they were a part of the Microsoft tech support. Now here is the red flags where the red flags popped up. At a cost of $299.98 I would get a virus protection installed and for another $299.99 I could have five (5) years of security support for a total cost of $598.98 and like the old fool that I am I gave them my credit card number.
I got to thinking about all of this and asked my grandson what he thought and he told me I had been scammed. I got on the phone the next morning and contacted Microsoft and was told that this company was not part of the Microsoft team. The "REAL" Microsoft employee was very helpful in getting all of the damaging inputs erased out of my computer and helped me install micro trend protection. As soon as I hung up the phone I went to the bank and the banker contacted the credit card company and all charges were stopped and the credit card was destroyed.
I have received phone calls daily from 408-625-7014 and needless to say my response is in language that a Navy CPO would be proud of.
Hopefully, Microsoft can put a stop to them claiming to be part of their origination.

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