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Why are you even trying to reopen with this tarnished name. I don't get it. Your cPanel server was nuked with no backups, it was your fault for the lack of security, you were telling people to chargeback some random guy (who remained anonymous), just leave it be. FadeNode is dead.
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He is not fit to be handling client data, regardless whether or not he has adults supporting him.
Earlier today, FadeNode suffered a data breach, where hackers supposedly hacked into the FadeNode files and deleted everything. This could be true, however suspicion arises as VersitileNode seems to know a lot about it, and it's VERY possible FadeNode exited and sold all client data to VersitileNode.
Regardless, I'm never using FadeNode or VersitileNode again, and as for the kid running it, stop.
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"At 19:52, there were unauthorized commands run on FadeNode's cPanel Web Server.
After further investigation, we have found out that we have been compromised with all files deleted."
This is completely unacceptable, and if they ever attempt to open again, do NOT use their services. Completely untrustworthy, using falsified WHMCS licenses, and losing client data, no refunds provided. Nothing.
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Now they are also reporting all reviews while trying to repair their reputation.
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Be aware, FadeNode had regular IP changes in the past, so you had to manually update your DNS in case you don't use their nameservers. If this is intentional, I don't know, but it's something to keep in account.
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They have awesome support and prices can't find anyone to beat there prices.
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