Needless to say that the name and birth certificate is needed from the greek embassy to start the process of issuing a passport, another time consuming job. Which means that we'll probably not be able to travel during Christmas.
I also have to mention that whenever I'm trying to get a serious explanation on why this process takes so long, the employees get defensive and in some cases ironic.
I have offered to provide an official statement from the embassy my self that proves the existence of the name but the answer I get is that this will not help.
Thanks for all this familiertshuset!!
This is by far THE WORST public office I've dealt with in Denmark or abroad.
Reading the other reviews I am really sorry to hear of the experiences some have had, and the advice given to contact the Ombudsman if you have a bad experience is spot on – do it. But in general Denmark really is still the simplest and quickest place to get married (and romantic, at least on 脝r酶) and unlike some of the other suggested places, a Danish marriage certificate is valid worldwide.
So; yes we recognise the issues people have raised – we had the same problems early last year. But they have improved a lot, at least in our experience. Most importantly, they are conducting a political review of the performance of the Familieretshus right now – so it is a really good time to give your opinions, either here (they will see it) or to the Ombudsman.
Hope that helps.
Can they explain why they need more than one month to review basic information?
I am so fed up that I am taking action and invite people facing the same issue to take action. After consultation with a Danish lawyer; he informed me about the existence in Denmark of the Ombudsmand. It is a official that can receive complaints from any people in the world against a Danish administration, and against in particular slow processing and absence of answer.
Please write detailed complaints to him with all details and proofs so that he can trigger an investigation on how Familieretshuset is mishandling our wedding application. It is free.
Simply google ombudsmanden denmark and you will find the website that is multilingual. All information about how to submit a complaint is available on the site.
Otherwise, have you wedding in Gibraltar like John Lennon and Yoko Ono, or in Cyprus.
Me and my girlfriend applied for certification of marriage in September in this year we need it for marriage
We still didn't get any answer yet even we keep calling them they telling us we still in process
It suppose to take 5 days as they wrote in website but It is not Truth
I don't know what we should do we paid more than 100 euro without any answer yet, we suppose to get married and continue our process but we stuck for more than two months from now
We send an application for marriage permit already in April 2019 and paid the money ( 221 鈧?. Until Today (27.11.2019) we have not got any answer. They dont answer to mails or letters, it is not possible to get any information by telephone…This organisation does not communicate with people, who want to marry in Denmark…and you can not marry without the permit from Familieretshuset. Worst Case!
All they say is that the case handler is dealing with it and we cant say anything. I wish i never applied to get married in Denmark.
They've taken my money 2 months ago and no response is unacceptable.
Im starting to advise to other that they shouldnt get married in Denmark because of this process. People cant just wait around for an answer especially like a big event like a wedding.
She has subsequently used them to stop me having involvement in my children's lives while simultaneously using them to try to take more and more money from me way outside what the rules on their own website allow.
It鈥檚 no wonder that in 2019 they changed their name from Statsforvaltning to Familieretshus. A bit of corporate re-branding to try and get rid of all the old negative reviews. However, as someone said somewhere 鈥渟ame old wine in a new bottle鈥? Maybe it sounds better in Danish. This organisation destroys lives.
As an Englishman, I鈥檇 also add By women, for women and By Danes, for Danes. As a man, especially a non-Danish man, you have no chance.
Am documenting all this on familiehus . dk
They have been processing our application for almost 2 months now. They still haven麓t accepted it or given us a date. They haven麓t apologized or tried to explain this lack of service in any way.
They wouldn麓t let us know that something was missing from our application. I have tried calling them several times but they just tell me, "I麓m sorry, I can麓t see what is going on with your application."
Deeply disappointing. Incompetent, unprofessional, unfriendly service.
Is it because we are foreigners that they won麓t look into our case?