Familybox

Rickey
7 months ago

NEVER order from this company!!! I ordered more than 9 weeks ago and it never arrived!! Now I am reading similar reviews… wished I had checked sooner!

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John
8 months ago

Item came from China.
First item came quickly, second took weeks. After inquiring, they sent me a tracking #, it showed item shipped from China.
Initial tracking they gave showed California, I'm guessing they didn't mean to send me the correct shipping info.
Website is misleading, indicating made locally.

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Zachery
8 months ago

Horrible, unreliable

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Brooks
8 months ago

Got it 3 weeks later… and it has a grammar error and sounds so stupid tried to email them they won鈥檛 answer phone number is a hoax… 馃う馃徏鈥嶁檧锔?So dissatisfied

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Gabriel
8 months ago

This so called business is such a scam…. I been waiting almost 2 months for my product and been emailing them every other day….. one of the emails said it was returned cus improper address and that if I gave a complete address the would ship it back… well I gave them the address once again.. still nothing and just auto response message all the time through email once I said that I'm sick of same message they stopped responding and I asked multiple times to be contacted by phone and never happened… DO NOT ORDER FROM THEM THEY ARE SCAM ARTISTS

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Chelsea
8 months ago

It took a minute but I finally got my gift thanks Familybox and he loves it

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Jeanette
8 months ago

I ordered a for my man watch on May 3rd. It sates in an email they sent it would take 3 to 7 business days to get it once shipped. Okay it "shipped" on May 9th, it is now June 19th. DO NOT BUY FROM THIS COMPANY. I HAVE EMAILED NO RESPONSE, IT STILL SAYS IT IS WITH THE USPS SHIPPING PARTNER AND JUST KEEPS GOING TO DIFFERENT STATES. I contacted my bank and they gave me a refund. Very disappointed in people who would do stuff like this.

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Mary
8 months ago

ordered the son wallet and liked it so much , it came within a week so I ordered a grandson wallet, weeks went by and nothing! I tried contacting them , emailed everyday, kept getting automated emails back I tried calling , left a message with no return call it sounded like someone鈥檚 personal cell phone, well now it鈥檚 been a month and nothing . 6 weeks later after several attempts trying to contact them the wallet came but was not the one I ordered! I ordered the brown one but got the black one and you can鈥檛 even read 2 lines that are imprinted inside the wallet because half the letters are not there! I was so disappointed but kept it , I wasn鈥檛 going to take a chance on sending it back and not getting one at all! There was a couple items on the site I really liked but I鈥檒l never order from this place again! Not worth the money!

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Moises
8 months ago

NEVER trust this company. I ordered on May 9th and never received my mug I was giving my husband for a wedding present. (Had NO issues with other places I've ordered from.) No further emails, cannot get ahold of a person, and so I sent this info to my bank, the BBB, and the FBI. SCAM COMPANY.

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Mario
8 months ago

Order finally came in after months of waiting and practically no responses from the company. They stopped responding after I asked for refund since order had not come. Yes. I understand the problems of the world and how it was causing delays but every other company I ordered from had no problems. Or they at least gave real tracking information. The tracking from this company is a joke.

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Johanna
8 months ago

Never received product, could not reach vendor, number to company listed on cc summary disconnected… DO NOT ORDER FROM FAMILY BOX CO… fraudulent 鈥渃ompany鈥?!!

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Dena
8 months ago

Read all the horrible reviews, thought I made a mistake ordering. Got an email said it was sent but never got tracking number. I emailed and got a response and said they would check. About a week later my watch showed up. It took about 3 weeks. Husband liked watch.

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Terra
8 months ago

I placed my order on May 11th. I received an email on May 17th that my order was on its way and that it would arrive within 5-7 business days. It is now June 12th. I understand delays can happen but I have sent multiple emails with no reply and I鈥檝e even called and left voicemails. This company is highly unprofessional. Not to mention I get getting emails like 鈥渓ast day to place an order to guarantee a gift by Fathers Day鈥? Really? Because I ordered it on May 11th, for Fathers Day. It鈥檚 been 鈥渁waiting item鈥?in NJ for over two weeks.

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Lee
8 months ago

It was exactly what I want to gt for her. And she loves it.

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Johnathon
8 months ago

received my order today and couldn't be more pleased. The engraving is very well done. Can't wait to show everyone my hearts bracelet!

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Howard
8 months ago

I wanted it for Mother's Day but it was a day late. In these times it wasn't really a big deal. I took it to my 'adopted' sister and she cried. She hugged her husband but said it wasn't the same. She wanted to hug me. She LOVED it. Thank you

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Shirley
8 months ago

great decision for my husband soon to be daddy! it looks great and i cannot wait for him to wear it.

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Selena
8 months ago

Very beautiful necklace for my Mom. It was very unique and she loves it.

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Tiffany
8 months ago

Nice product that came in a timely fashion.

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Marisol
8 months ago

The delivery to the Canada was perfect. . My wife was happy with the gift.

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Janelle
8 months ago

Ordered, delivered on time

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Angelo
8 months ago

Have purchased two items both high quality and a great delivery time

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Alejandra
8 months ago

Shame I can't write a review with 0 stars! I ordered off of this website in the middle of April it's now 9th June 2020 and I still haven't received my order, they have ignore countless emails, they are refusing or choosing to ignore when I'm asking for a refund! Worse company ever! DO NOT WASTE YOUR MONEY ON THIS COMPANY!!

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Donnie
8 months ago

Total sham of a company. Placed my order over a month ago and still have not received it. DO NOT DO BUSINESS WITH THEM! SCAM!!!!

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Nadia
8 months ago

Ordered a watch on May 9 for a Ma 25 anniversary. Still has not arrived. Emailed the company multiple times no response. According to the tracking it has been sitting in CA since May 19. Called Paypal and disputed the charge awaiting a refund. Horrible company do not use them.

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