Famvibe.com

I bought a T-SHIRT from Famvibe and when it arrived it had a hole under the armpit the hole is around 6cm long where the stitching has come undone and paid $36.98 US ($52 Australian dollars) for the premium T-SHIRT and went through paypal to get my money back apparently they say i have to pay to send their T-SHIRT back got a estimate from Aust Post was $24 for a 500gm satchel i paid for them to ship it if you want it back you send me $24 to send it back to you as YOU ARE THE ONES WHO SENT A FAULTY T-SHIRT so you should incur the cost to send it back my advice is keep your money in your pocket and stay away from these dodgey people i will never purchase anything else from this company and if your smart you shouldnt either and the company has NO ETHICS! VERY DISAPPOINTED… Regards Steve

I ordered a pillow with images of my 3 dogs. It is very well done. The insert was shrink wrapped and filled up great and had no odor. The printing on the cover is bright and very detailed. The pillow arrived fast.
Overall I'd recommend Famvibe.

It took almost a month just to $#*!, there was no updates of where the order process was, it's been 13days since the "said" it was shipped but I have not received yet, and when I contacted support it was not even helpful.

I have become very wary of facebook ads since so many appear to be American advertisers but then in the end they're from China. You don't get what you ordered! After reading reviews on other sites and several complaints about customers not getting their item, I found that once again, facebook has allowed another Chinese company to scam people! DO NOT BUY FROM THIS COMPANY!

I'm so fed up. This company is a joke or a scam. I ordered a pillow for my mother in law back on Dec. 9 (I think, for sure it was early December). I got emails telling me my order was being made, then shipped, then delivered. But nothing came! And I was given no tracking # so how am I supposed to get to the bottom of this? They won't respond to my emails. Figures. Reporting to BBB within 24 hours if they don't get back to me.

Ordered in mid Nov but arrived too late for Christmas. Customer services don't listen and won't accept a return. Overall, terrible experience.

After several exchanges of emails, I finally received the 2nd T-shirt mid-February 2021. A little late for a Christmas gift, but both T-shirt's were a hit. Also, they sent it without having to pay a second shipping fee. It was a long process but in the end, I am a satisfied customer and will order from them again.
***********************************
I ordered two shirts for my parents for Christmas and received 1 on December 14th. I reached out to let them know only 1 shirt was shipped and that 1 is missing and they kept sending me the tracking email that said the package was delivered to my house. I kept writing that I received the package but only 1 shirt. Now they want me to pay an additional $14.93USD so they can ship me my 2nd shirt I ordered.

I ordered two shirts for my parents for Christmas and received 1 on December 14th. I reached out to let them know only 1 shirt was shipped and that 1 is missing and they kept sending me the tracking email that said the package was delivered to my house. I kept writing that I received the package but only 1 shirt. I think this was done on purpose. Now they want me to pay an additional $14.93USD so they can ship me my 2nd shirt I ordered. Will not order from them again.

Ordered 12/14. Package has been sitting at point of origin since 12/21. Inquired and was told to wait. Never arrived. Filed missing package claim with USPS. They said my tracking was not a valid number. Had to file dispute with PayPal. Please note: I gave one star for shipping and it was changed to 5. Not by me

I never write reviews, buti have to with this one. I ordered a pillow 6 days ago. Their website says it takes 2-3 to make it. I have sent 6 emails and no response! Then I get the email saying it was shipped
The tracking number is a china tracking number! So not only does their website lie and say they are in the U.S. if I had known that, I never would would have ordered it!

UPDATE! STILL no comment. U would think I would get a comment… BUT NOPE! THIS COMPANY IS A JOKE!

I ordered a single ornament the first of Dec. I ordered early knowing with all the covid issues it May take awhile. On Dec 19th their tracking said it was at a USPS facility in MD about an hour from where I live in Frederick, MD, so I had hopes it would arrive by Christmas. It did not. In contacting customer service they keep sending me to their tracking site which now shows that on Jan 1st my package was at a facility in Washington DC. They send a rote reply and do not provide any info. I asked for a refund and have been ignored since. Poor customer service!
Order #FV111345
Tracking info:
2021-01-02 00:00
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.

2021-01-02 00:00
In Transit to Next Facility

2021-01-01 08:58
WASHINGTON DC NETWORK DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility

2020-12-23 00:00
In Transit to Next Facility

2020-12-22 00:00
In Transit to Next Facility

2020-12-21 00:00
In Transit to Next Facility

2020-12-20 00:00
In Transit to Next Facility

2020-12-19 06:07
HYATTSVILLE, MD 20785, Arrived at USPS Facility

2020-12-18 14:13
QUEENS NY DISTRIBUTION CENTER, Departed USPS Regional Facility

2020-12-17 00:00
US. John F Kennedy Airport, Released From Import Customs

2020-12-17 00:00
In Transit to Next Facility

2020-12-16 18:12
QUEENS NY DISTRIBUTION CENTER, Arrived at USPS Regional Origin Facility

2020-12-16 16:57
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, Accepted at USPS Regional Origin Facility

2020-12-16 05:31
US. John F Kennedy Airport, Arrival Import Airport

2020-12-16 02:19
CN. Shanghai Pudong Airport, Shipment Depart From Original Country

2020-12-16 00:00
ROSEDALE, NY 11422, Departed Shipping Partner Facility, USPS Awaiting Item

2020-12-15 14:00
CN. Shanghai Pudong Airport, Released From Export Customs

2020-12-15 12:34
CN. Shanghai Pudong Airport, Arrival Export Airport

2020-12-15 05:27
CN. Shanghai Hub Export, Depart From Hub Scan

2020-12-14 19:14
ROSEDALE, NY 11422, Arrived Shipping Partner Facility, USPS Awaiting Item

2020-12-14 18:59
CN. Shanghai Hub Export, Shipment Depart From Hub Scan

2020-12-10 01:21
CN. Shanghai Hub Export, Shipment For Transit

Translate:

Great fit and quality of material. Print is very well done and reasonable time for delivery, especially during a Christmas pandemic.

Love the the designs the fabric the colour and it's comfortable and ID like to buy more of them different colours different pattern same material and quality

I love anything with the little red Christmas truck. And the ornaments they had were so cute. I found perfect pictures of my daughter's dogs to add to the truck as well as one for their first Christmas. I even ordered one for my husband and I. I had great confidence when I ordered from them. When I ordered I was assured the merchandise would reach me before the holidays. It is now the 28th and still hasn't been received. I contacted them multiple times regarding shipping. According to the tracking number they provided, it was "being" sent to USPS for a week.

I am tired of receiving multiple emails to order "again" with their "great deals" seeing as how I haven't received the one I ordered. The only response I get is a generated "cut and paste" response. Today I received an email asking for a photo and a review as to how much I love my ornament. Well, here is your review.

I got this great jacket for birthday loved it so much that I put it on straight away. Now my favourite.

My grandmother bought a custom pillow for me for Christmas, it made me so happy since I don't get to see her that often, I held onto it all night long.

I ordered a Christmas ornament in November so I would have it in plenty of time for Christmas. It was a personalized ornament saying my daughter's name and her fianc茅 and the year saying Engaged. I was very excited to give it to them so that next year I could give them a Mr. & Mrs. When they said it shipped and it had not arrived weeks later, I contacted them multiple times. Their answer was they shipped it and to contact the USPS. HAHAHA. They would not help me any further. Finally they sent me an email asking me how much did I love their product and to please take a picture with their product and say how much I loved it. I have still yet to receive it. I had to contact my credit card company to dispute the charge. They never offered to make me another one or offer me a refund. They have not even contacted me again. I will never do business with them and do not suggest you do either.

I bought the truck ornament with the dogs on it and it is absolutely perfect! They had the breeds I needed and they even look almost identical to my pups. The quality and size are great. By no fault of the company, it did take longer than expected to receive it, but most of that was due to my timing of ordering right before Christmas. I would highly recommend them!

So cute! Just as I thought it would look. Would be nice to add one character, a baby. I added an extra character and named it baby, because we do not yet know the gender. Would have been nice to have a little baby in a diaper, gender neutral.

Received the T-shirt just in time for our family get together (we are in the UK) and it was perfect, my husband loved it. Great quality and true to size, would definitely recommend

This is my very first personalized gift order and I wasn鈥檛 sure how it would actually turn out but I am 110% satisfied with the ordering, shipping and overall experience. I received my shirt really quick and it鈥檚 just as ordered. The T-shirt is a nice weight and is true to size. I can鈥檛 wait to give it to my father in law! Thank you Famvibe, I鈥檒l be back for more gifts for sure!

The Shirt was Perfect. My husband loved it! The last grandchild on the shirt is pictured with him 馃挏

I had ordered this for a friend who suddenly and recently lost her father. She had been looking for the perfect ornament to memorialize him, as they would spend this holiday together. She did not know I had ordered this for her and dropped it off at her home in a gift bag. I am including a screenshot of her post from after opening her gift. Spot on… Thank You FamVibe!!

I ordered a Christmas ornament in November so I would have it in plenty of time for Christmas. It was a personalized ornament saying my daughter's name and her fianc茅 and the year saying Engaged. I was very excited to give it to them so that next year I could give them a Mr. & Mrs. When they said it shipped and it had not arrived weeks later, I contacted them multiple times. Their answer was they shipped it and to contact the USPS. HAHAHA. They would not help me any further. Finally they sent me an email asking me how much did I love their product and to please take a picture with their product and say how much I loved it. I have still yet to receive it. I had to contact my credit card company to dispute the charge. They never offered to make me another one or offer me a refund. They have not even contacted me again. I will never do business with them and do not suggest you do either.

I ordered a Christmas ornament in November so I would have it in plenty of time for Christmas. It was a personalized ornament saying my daughter's name and her fianc茅 and the year saying Engaged. I was very excited to give it to them so that next year I could give them a Mr. & Mrs. When they said it shipped and it had not arrived weeks later, I contacted them multiple times. Their answer was they shipped it and to contact the USPS. HAHAHA. They would not help me any further. Finally they sent me an email asking me how much did I love their product and to please take a picture with their product and say how much I loved it. I have still yet to receive it. I had to contact my credit card company to dispute the charge. They never offered to make me another one or offer me a refund. They have not even contacted me again. I will never do business with them and do not suggest you do either.
So in typical fashion they put a nicely worded response and I wrote back to them and again. No answer and still No ornament. Almost New Years. This company is a SCAM! Do NOT BUY from them!