Fan Jackets

West Ainslie Street 2501 Chicago 60625 United States
 http://fanjackets.com
Emmanuel
4 months ago

good leather

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Carlos
5 months ago

FanJackets is a very good and reliable company that provides great selection, great value, and great customer service

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Allyson
6 months ago

I bought a leather jacket from this company the jacket is absolutely brilliant the service from the team is a1 had I issue with the carriage charge but the staff helped out thank you

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Floyd
7 months ago

Shopping experience was fun. Received my jacket yesterday and fits like a glove. The product itself looks very cool, collar is nice, pockets are extra large, and featured belt is also connecting pretty easily.

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Toni
9 months ago

Great product! Totally satisfied

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Lonnie
1 year ago

I am so very pleased with my Fan Jacket. I love it. It looks amazing and I wore it all over Galaxy's Edge in Disney World. I got lots of comments from other Star Wars fans.

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Raven
1 year ago

My first jacket arrived with mismatching zippers on the front, I don't know how this even happened. Also the inner lining of the jacket felt like an XL sewn inside my L jacket. I sent photos of the extra material and mismatching zippers and they refused to cover shipping costs for the clearly defective jacket they sent me. I shipped it back 2-day Priority mail immediately, eating the cost,and it took them a MONTH to get me my replacement. Unacceptable. The final jacket arrived, and is just OK. It looks much nicer online.

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Justina
1 year ago

I bought the Solo TFA leather jacket. I'm 100% satisfied with the purchase. Honestly, I expected to pay a lot more for one. It's not 100% screen accurate of course. The long side pockets accordions are a little large, and the lower magnetic button is not larger than the others.

They claim fast shipping, although it took a full 7 business days for it to leave Pakistan and another 4 business days to arrive DHL.

For what I paid I'm totally happy with it. The fit is pretty good, although the sleeves are long on me by about 2 in. I have a 50 yr old bod and my girth dictated I purchase a larger size than I normally would to fit my adequate middle.

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Erika
1 year ago

Fantastic great, beautiful

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Kristy
1 year ago

Cool Jackets and Nice People.

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Allyson
1 year ago

best customer service I have seen, the product was more than what I expected and the delivery faster than expected.

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Carolyn
1 year ago

I received the jacket within 4 days after placing the order. I'm 5'9" 178lbs and bought a large size maroon biker jacket that perfectly fits me. Extraordinary warm and comfortable jacket. Totally satisfied with the quality of the jacket.

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Jimmy
1 year ago

Excellent craftsmanship and great product

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Chloe
1 year ago

Han Solo Empire Strikes Back style jacket.
Great jacket. Just as advertised: not a 100% precise replica of the screen version, but 99.999% (unless you know the jacket intimately, beyond the more practical colour, you'd never notice the other differences, anyway). What I wanted in this jacket anyway was more something inspired by the screen one- but, on receipt, I found it's much, much closer to the original than I expected, even. I know the original very well and fidelity to that version is very close- with only a few seam lines, the shape of the arm pocket (an improvement here on it's screen counterpart, in my opinion) and the colour different. Everything else, including the back pocket (which I'm not sure is necessary, personally, but it's accurate and has grown on me) is present, yet this still makes for a functional, everyday jacket as I intended it to be. The fabric is quite thick and good quality and seems like it'll wear well, the lining is good and there are three inside pockets which I really, really appreciate! The pockets (Including external) all seem strongly stitched for full use. If I had to be critical, because this purchase for me was for everyday function rather than cosplay, I'm not entirely sold on the fastening clips to close the jacket- they're a reasonable solution to make the jacket more functional without changing too much of the original design/appearance, but I'd personally have gone for a zip (I think I'm getting one fitted to suit my needs better, personally) – but, as I say, that's simply because of my intention for it as an everyday item in a cold climate; other customers might better appreciate the fidelity to the screen design being more closely matched with something less embellishing or obtrusive than a zip. All in all very, very, happy, very good quality and I look forward to shopping here again. Hoth jacket next! Very quick and safe delivery with no complications and lovely, very helpful, very polite communication/customer service. Really impressed and would recommend this company and this product. Thanks!

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Stacey
1 year ago

Bought a jacket from them, and it wasn't quite as pictured. Still an okay jacket for what it was. Went to return it, and it was pretty easy, and got my money back. So overall, pretty good. Some of their other jackets may be better, I don't know.

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Cristina
1 year ago

Great website, fast delivery and kept up to date. My son loves it!

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Andy
1 year ago

I love the jacket – comfortable, true to size and very well made. Sadly, there was a long time ( and several emails ) between the order being accepted and the postage from the Pakistan factory. Once it left the factory it came very quickly to Australia

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Preston
1 year ago

I didn't know what to expect from this company, but I was quite pleased. The end product is great and exactly as promised. Nice quality, too. A couple of notes: First, I'm pretty sure this isn't a US company. I ordered, and about a week later got an indication that my product was shipping from Pakistan. The Pakistani who labeled the shipment screwed up and left a digit off the address, and DHL wasn't smart enough to figure out the right address, which incurred a day's delay while I gave them the new one. And then DHL for some reason still had to call me when they showed up at the address (my company) after it was closed to see if it was the right place (I guess the street number and company name in like 100,000-point font outside wasn't good enough for them). At least the security guard accepted the package (though since I work in a secure area there were some questions asked why I was getting a package from Pakistan). So that's really all on DHL. Just be aware that whatever you order is probably made bespoke in some weird corner of the world and shipped to you by one of those cut-rate shippers. Still, very, very, very happy with the end result.

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Lawrence
1 year ago

Ordered a Harry Potter tee for my niece. It arrived quickly. It looks a bit small so I am hoping it fits. Her birthday is early June so I have to wait a bit to find out!

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Kurtis
2 years ago

Awesome customer service ! The product was exactly as I expected, overall communication at it's best!! Very pleased with my new jacket , I will be ordering another this year!

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Wayne
2 years ago

Ordered and received my Taboo coat.
It is exactly as pictured.
The fit is perfect and gorgeous as an overcoat. I鈥檝e gotten several compliments.

After placing my order I had a couple of questions which were promptly answered by the team at FanJackets.

The coat arrived in less than two weeks. Packaged nicely.

I am very happy and have already placed a 2nd order.

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Kendrick
2 years ago

I鈥檒l admit, I was really skeptical about the quality of my jacket. Once received, I have to admit it was really well made and of great quality. My experience with customer service was also really great, they were attentive and answered my emails quickly. As soon as I received my order and I actually saw the coat, I got back online and found my next purchase!

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Stuart
2 years ago

Shopping experience was fun. Received my jacket yesterday and fits like a glove. The product itself looks very cool, collar is nice, pockets are extra large, and featured belt is also connecting pretty easily. I am super pressed by it and I hope this will stay with me for many years.

Everyone reacted to my jacket when I was wearing it with casual clothes. Most importantly, my dog decided not to chew it so my jacket is safe 😀

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Shannon
2 years ago

The jacket I ordered was a month late. When I received it, the quality was not very good and the fit was not very well. I asked for a return. I was told I could send it back at my own expense and would have to pay a 50% restocking fee which does not say on the website. They also gave me another option which was to keep the jacket and take a $85 partial refund. I took that because if I sent it back between shipping and restocking I would receive less the $85 back. I will not purchase from here again.

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Kayla
2 years ago

Buyer beware! Blatant falsehoods!

I bought a coat for my husband for Christmas. Their website claims, and now I'm pulling the actual quote, "We at Fanjackets are committed to never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy.
We accept returns on all items, no quibble and always make this process as easy and hassle free as possible. We offer a 90-day return policy from the date of shipping. It applies to faulty products, unopened and unused products that are in their original packaging."

This is blatantly false. The jacket, although it had nothing but 5-star reviews (perhaps this should have been a warning), and although it claims to be "100% screen accurate," does not look like what is represented on the screen. The colors are off, the look is like that of a rain coat type material instead of even PU leather, and one certainly wouldn't pay the $128 that I paid for it. In any case, I wrote their customer service in order to return it. They DID respond rather promptly, to their credit, but the responses have been nothing but evasions. In the first one, they asked to see pictures of the product that I received, which confused me but I thought that perhaps they want to make sure that the tags were still on the product. I sent the pictures and asked, once more, for a return address and how we could go about that process. They responded by NOT providing any return instructions (and if you actually study their website, you won't find any return instructions such as mailing address, etc.), and told me that I can exchange the jacket for another jacket and only then will they provide me with a return address, that the jacket looks fine and "quality" and that I can chose to resell it or give it as a gift. They offered me a $50 partial refund at the end of the email and that's it. Now, that would be fine if they made that clear to their customers before the customer bought their product, but they represent the exact opposite on their website. Please, do not make the same mistake as I did in buying from this website. Their product is not as represented and they do not accept returns for the full price you paid.

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