Jorge
2 years ago
First Fantastic order experience:
1. Order confirmed with 3/6/18 delivery date.
2. Fantastic Email message advising order delivered 3/5/18.
3. NO receipt of order.
4. Two attempts required to reach Fantastic customer service Live Chat.
5. Fantastic offer to provide replacement, but unable to advise ship or receipt date of replacement order.
6..Fantastic response to my request for compensation for inconvenience limited to refund of shipping charge for order not received.
7. As of this writing no knowledge of replacement order ship or delivery date and no evidence of refund of shipping charge for order not delivered.
Nothing fantastic about Fantastic! Avoid site!
1. Order confirmed with 3/6/18 delivery date.
2. Fantastic Email message advising order delivered 3/5/18.
3. NO receipt of order.
4. Two attempts required to reach Fantastic customer service Live Chat.
5. Fantastic offer to provide replacement, but unable to advise ship or receipt date of replacement order.
6..Fantastic response to my request for compensation for inconvenience limited to refund of shipping charge for order not received.
7. As of this writing no knowledge of replacement order ship or delivery date and no evidence of refund of shipping charge for order not delivered.
Nothing fantastic about Fantastic! Avoid site!