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Thank you Jerry
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All their emails are a scam. When I purchased my tickets, they said they will call me to confirm my tickets… like who would call just to confirm the tickets with you. NO ONE DOES THAT. Don't risk giving your information to these people, you are better off paying a little bit more knowing your flight and your personal information is safe. I read other reviews and all they do is make excuses but in reality its making them look worse. Not worth the stress.
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My round trip ticket was $700. Read the reviews. I wished I had don't it and I would not be in this position. Now I will have to get a return flight home through another air line for 350. They are scaming people when they see they are away and almost have to start over
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Update: Thank you for your response. Yes, of course I wanted a full refund because my departing flight from JFK to CDG was never confirmed with Air France. I even drove to my to my local airport to see if they could help make sense of my itinerary that you provided and they said they couldn't help me.
As I sat waiting for my new flight out of JFK (booked through Expedia) I learned that my original flight, the flight I thought I was booked on with your company did end up taking off from JFK. But after talking with Air France, I was never technically booked by your company on that flight. Your company, I'm actually not sure if you are FareChamp or JustAirTickets, made everything very stressful for a full week as I tried to sort through my bogus itinerary. Thankfully I ended up booking a new airline ticket through a different travel company and I made it to Paris.
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VERY SHADY, UNETHICAL BUSINESS PRACTICE, SCAM!
PEOPLE STAY CLEAR FROM THE BELOW SITES
1: I booked with FareChamp, why did i receive emails from Justairticket? plz clarify/specify other DBA entities so I stay away from all that you represent??
1a: DBA, farechamp? Justairticket? Airlines reporting? Clarify/specify???
2: Why do you offer flights & prices, if they are not available? BTW, refreshed PC & same offers were there. Pop-up comes up after you have booked. Says I would receive a call from someone, no call, I call. My call is answered quickly by a man 10k miles away, I am informed that those prices were sold out and Ive been upgraded, (whatever) and continues to inform me my tickets would be $160 more, I ask about the discount that was on the website? He doesn't hesitate to apply the discount. Now wants me to book over the phone, I refuse and ask to send me an email. Once received, I review, husband signs, its his cc, and email it back. Within 5mins we get a call to verbally confirm that we signed. After he gets his signed, sealed and delivered agreement! Conveniently, he now proceeds to say that the airline refuses to issue the tickets we had just purchased, because, there is was not enough time for the connecting flight??? I question his timing and why after the fact and purchase completed??? Mind you, I picked a flight schedule that was on FareChamp.com??? now,he states he sent me another email with a different itinerary and that we should sign that one too, trying to get me to commit to another $2300. Now, i demand that he cancel the transaction immediately and send me a email. I receive cancellation reference #018B79. Now, fully aware that I'm dealing with a very shady, unethical business!
Just when you think things cant get worse, I receive another email reference #018B79, that my cancellation was unable to be cancelled/processed?????
3: please explain why, prices are incorrect/inaccurate?
4: please explain why flight itineraries on your website do not correlate with airlines and their schedules?
5: please explain why reference #WA346P E-SIGN and inaccurate flight itinerary comes from Justairticket/FareChamp? Authorized address????
6: please explain why reference # 018B79 cancellation email, and unable to process cancellation reference #018B79 comes from Customer Support Unauthenticated Mail, sent to spam??
7: please explain why FareChamp E_SIGN replies to email?
8: please explain why my cancellation request was cancelled out and not processed? also,please explain why your customer support Unauthenticated mail, does not reply to my emails??
9: please explain why you have no management representation on staff, to diffuse escalating issues such as this and all the others, that i and others will be reading??
10: please explain what is your business mission; besides causing unwarranted stress and chaos of innocent people looking to utilize your business???
I have contacted American Express and notified them that my card has been defrauded and compromised. If those two, $1.00 pending go through into a $2300. or $4600. charge, it will be disputed and legal action will be taken!
FYI, THIS ORDEAL STARTED AT 9:30AM IT IS NOW 10PM
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The listings that appear online are BAITS only meant to direct traffic through their agency. This company DBA as JUST AIR or else INFINITY WAVES LLC, hence I'm not sure how many other umbrellas it is operating under.
This agency is unable to offer any ticket that corresponds to the online listing of your selection 1) either they will try to up-sale you the same booking you made or 2) the available options are always MEDIOCRE PRODUCTS with airlines noone wants to fly with.
To make my review short: this is a scamming, thieving and deceitful company.
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I booked my flight online. They sent me an confirmation email. They even sent me a second email with my itinerary, saying "thank you for booking your flight with Farechamp. Your reservation has been successfully completed."
Within minutes they called me, trying to sell me extras, like travel insurance, baggage insurance, late cancellation guarantees, etc. When I declined, they tell me my ticket is no longer available at the price I booked. After 45 minutes of harassing me, they finally tell me everything is confirmed.
The next day, they call me and once again try to sell me more expensive flights. I tell them no, that I want the one I booked.
An hour later I receive an email telling me my flight reservation has been cancelled.
Naturally, there is still a $1400 pending charge on my credit card from United Airlines.
Fare Champ are total scammers. Stay away from them at all costs.
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Xinyu Zou
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