I ordered a couple months ago and nothing was delivered. i contacted them by email and no replies. no number to call. DO NOT WASTE YOUR MONEY BECAUSE THEY ARE NOT LEGIT
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I ordered as I had to isolate during lockdown, no order, no refund, no contact details for them
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I ordered 2 tubs for my son 2wks ago!! UK West Yorkshire 2-3 days delivery and still not here!! Ive emailed instagrammed etc a few times and no response at all!!!!! My 9yr old son goes to the door every morning to check if its here!! If it was for me I would just take as a loss but Because its for a child, i feel so bad saying all i can do is email!! There is no number to call!! Noone gets back to you anyway. It looks legit from videos reviews website but NO please do not be fooled!!! They are a scam! Take your money and then dont send anything out to you. How do people even get away with this?! It baffles me. AVOID AVOID AVOID!!!! If i could rate without a star I wouldn鈥檛 have given any!!!!!!!!!!!! So infuriated!!!!!!!
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Have ordered two colours over a month ago with 2-3 day delivery, and here I am still waiting. I tried to contact customer service… No response to any of my emails, neither over Facebook or Instagram!
Needless to say no money back either!
This is an absolute scam! You are better off ordering any other brand.
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I emailed customer service twice to ask if this was normal, but got no response, so used facebook messenger. There I was told that as I hadn't taken a photo of the pot, they couldn't do anything. They also said they'd need me to return the product for a refund, but that they don't accept returns on used products. Catch-22.
Sadly this was a waste of 拢18 and I'd have been better off sticking with Manic Panic.
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Purchased a natural hair dye wax in blue. Hadn鈥檛 heard of anything like that until this brand but it was amazing!
Recommend