Farewellbeauty

Annie
8 months ago

S C A M.

I ordered a couple months ago and nothing was delivered. i contacted them by email and no replies. no number to call. DO NOT WASTE YOUR MONEY BECAUSE THEY ARE NOT LEGIT

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Jami
8 months ago

THIS IS A SCAM

I ordered as I had to isolate during lockdown, no order, no refund, no contact details for them

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Desiree
8 months ago

Hope you read this BEFORE you buy from this worthless company.

I ordered 2 tubs for my son 2wks ago!! UK West Yorkshire 2-3 days delivery and still not here!! Ive emailed instagrammed etc a few times and no response at all!!!!! My 9yr old son goes to the door every morning to check if its here!! If it was for me I would just take as a loss but Because its for a child, i feel so bad saying all i can do is email!! There is no number to call!! Noone gets back to you anyway. It looks legit from videos reviews website but NO please do not be fooled!!! They are a scam! Take your money and then dont send anything out to you. How do people even get away with this?! It baffles me. AVOID AVOID AVOID!!!! If i could rate without a star I wouldn鈥檛 have given any!!!!!!!!!!!! So infuriated!!!!!!!

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Geoffrey
9 months ago

AVOID AT ALL COST!
Have ordered two colours over a month ago with 2-3 day delivery, and here I am still waiting. I tried to contact customer service… No response to any of my emails, neither over Facebook or Instagram!
Needless to say no money back either!
This is an absolute scam! You are better off ordering any other brand.

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Audra
9 months ago

I ordered an item 2months ago. Recieved a text to say it had been dispatched. To this date I have not recieved my item!! The tracking number does not work!! I have emailed customer service and had no response Ive messaged on facebook and Instagram and again no response! I want me money back!!! Disgusting service!!!

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Corinne
1 year ago

I was so disappointed in this product, was really looking forward to trying out a new type of hair dye but this can't be the same as in the videos they've posted. It smells awful and did not come out well at all, it made my hair feel as if I'd run a stick of glue over it. Luckily I bought them in the sale so didn't spend too much money on it, but I will not be buying again.

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Chad
1 year ago

After watching the demo video of how to use this, I thought it looked great and ordered a pot. When it arrived, the lid was partially open and product was crusted around it. I decided to clean it up and try it anyway. The product smells like burned plastic and made my hair feel like straw (although it does wash out instantly and quickly as they advertise).
I emailed customer service twice to ask if this was normal, but got no response, so used facebook messenger. There I was told that as I hadn't taken a photo of the pot, they couldn't do anything. They also said they'd need me to return the product for a refund, but that they don't accept returns on used products. Catch-22.
Sadly this was a waste of 拢18 and I'd have been better off sticking with Manic Panic.

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Jarod
1 year ago

I am OBSESSED! Great customer service, very quick. Had been wanting to try pink hair for ages but was too scared to take the plunge but this wax allowed me to do a trial run! Absolutely genius idea and the product was great quality and very easy to apply. I want all the colours now!

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Teresa
1 year ago

Very friendly customer service- answered all my questions within minutes!!
Purchased a natural hair dye wax in blue. Hadn鈥檛 heard of anything like that until this brand but it was amazing!
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