Farmers Insurance

6301 Owensmouth Avenue Woodland Hills, CA 91367 United States
1 (888) 327-6335
 http://farmers.com
Brenda
2 months ago

I went through a tornado, flooding, and a massive hail storm. The Farmers people I talked with and worked with were very nice and I'm sure they're told what to do by someone higher up. Adjuster was out in June. A restoration company contacted me in July-August and contracted to do ALL the repairs and got those repairs cleared thru Farmers, but I needed to contact a vendor they recommended for the flooring. I did, but their prices were too high for the carpeting. Told the restoration company I would shop around AND I NEVER HEARD FROM THE RESTORATION COMPANY AGAIN. Called and texted them into November, 2019. Now we're into winter and nasty weather. I started getting bids the first week in March – same time the pandemic started and finally got two people to come to my home and do a bid – only got one bid. Went to big box store and bought laminate flooring for less than the carpet to save some monies. Floor was installed and Farmers reimbursed me less than one-third – yes – 1/3 of the total cost. Said laminate was an upgrade from carpeting. Please. I'll never believe a plastic floor is better than a plush carpeting. So full replacement IS NOT full replacement. A letter they sent me said to send in my receipts when the work is complete and they will reimburse me. I'm 64, widowed, and I live on social security. Also, the repairs that I have not had done because of the COVID – Farmers has informed me they will not cover any more repairs so that's another loss. This has cost me a lot. I've used a couple of other insurance companies, but have had Farmers since I was a teenager because it's where my parents bought their coverage. NOTE: Farmers also told me that it was more costly to install laminate so I called five installers. The difference; if they lay carpet they will charge me to move the furniture because the room has to be empty – they don't charge to move furniture for laminate. For laminate, I have to replace the trim along the floor so they basically told me that they ran about the same on installation. Six in one; have a dozen in the other.

,

Lionel
6 months ago

When it came time to fix our roof, they claimed we had a Cash Value plan. Three different employees, 1 current and 2 previous, explained this happens a lot with them. Our agent failed to update our roof year, the system sends them "trigger alerts" to update it, and when they don't, it defaults the plan to a cash value without alerting the customer. I talked to many, after, that said this happens all the time with them, so I would stay away from Farmer's until they get it fixed! We never did get our money. To boot, the agent would not even answer our calls or emails, and lied to us 2 different times. I would love to just blame her, but the higher ups never made it right.

,

Alan
7 months ago

WORST OFA KIND SCAMMING LOW LIVES; I TOLD THEM 3 MONTHS AGO; CANCEL CAR POLICY; WENT TO A COMPETITOR WHO HAVE EMLOYEES WHOM

ACTUALLY SPEAK ENGLISH& UNDERSTAND IT.= A RARITY IN USA NOWADAYS.
THIS MORONIC.COMPANY ONLY HIRES ILLEGAL IMMIGRANTS WHO BARELY UNDERSTAND ENGLISH.ALL CALL CENTERS ARE ALL 3 RD WORLD IMMIGRANTS.
ALSO THEY ASSIGNED ME ANOTHER 3 RD WORLD SOUTH.OF BORDER DUMB FEMALE; DONT UNDERSTAND THE OFFICIAL LANGUAGE OF THIS COUNTRY.THEY KEEP ON SENDING ME BILLS; AFTER I CANCELLED 3 MONTHS AGO.= THEY WILL GET HIGH VELOCITY HOLLOW POINTS FROM ME FOR PAYMENT.
THAT IGNORANT AGENT ALSO MAILED ME ANOTHER PERSONS CAR I SURANCE; NOT EVEN.CLOSE TO MY CAR OR MY NAME.
WHEN I ASKED 5 MONTHS AGO= SHE REPLIED = IT HAPPENS= I REPLIED; OBVIOUSLY INCOMPIDENCE. MOSTLY HAPPENS WITH HISPANICS; BECAUSE THEY ARE NOT KNOWN FOR BEING INTELLECTUAL= JUST FOR BEING IGNORANT& NOT INTEGRATING TO OTHER CULTURES.

,

Alexandria
8 months ago

I was a customer for 40+ years. My mortgage insurance went up with no claims. My auto insurance was also extremely high at $629 every 6 months for liability only on a 2012 F Focus, no tickets or accidents x 3 years. Their premiums in general became absurd. Service was good when needed but I can't justify the cost any longer. Found identical auto insurance coverage for 1/3 less somewhere else. No bad words to say – it's a $$ thing.

,

Edith
8 months ago

I was a customer for 40+ years. My mortgage insurance went up twice in 5 months with no claims. My auto insurance was also extremely high at $629 every 6 months for liability only on a 2012 F Focus, no tickets or accidents x 3 years. Their premiums in general became absurd. Service was good when needed but I can't justify the cost any longer. Found identical auto insurance coverage for 1/3 less somewhere else. No bad words to say – it's a $$ thing.

,

Corinne
10 months ago

The best insurance agency out there! Love farmers. Super intuitive and easy

,

Brittany
1 year ago

FARMERS INSURANCE KNOWINGLY EXPOSED A TNF BLOCKER PATIENT TO A POISONOUS ENVIROMENT AS WALL AS OTHER AMERICAN WORKERS AND FAMILIES. WE ARE FURTHER INVESTIGATING FARMERS INSURANCE FOR UDAAP CHARGES , DISCRIMINATION CHARGES, AND INSURANCE FRAUD

,

Tyler
1 year ago

We are very happy with this company. We use this service for several years and would not ever switch to another one.

,

Anne
1 year ago

TL; DR: CHEAP, SHADY, LAZY and IRRESPONSIBLE.

STAY AWAY FROM THEM IF YOU DONT WANT AFTERMARKET PARTS AND ZERO EMPATHY.

I got rear-ended by a farmers insurer. It took them a whole week to give me an estimation, while I was being responsive and fast, the estimation only has one item: take off my rear bumper – If you are gonna spend five days on an estimate, you better do your damn job. Dont BS me about you having other claims, if you gonna spend 5 days, you better show your work. LAZY and RUDE, is what I got from the adjusters at the office. They are out of state, irresponsible, not responding and lazy.

They said my car is in drivable condition so they won't give me a rental while I was waiting for the estimation. I drove the car with my rare bumper pops out for the whole week.

So A WEEK later after the accident finally took my car to the bodyshop. The bodyshop guy is actually nice and he told me the praiser told him holding off ordering the part and they expect "LKQ and a/m CAPA". which means not original parts. This is just a glance of HOW CHEAP they are.

When they finally got me a rental, they really made the enterprise people laugh. The guy at enterprise literally told me, they had contract with farmers & the cheapest car they have is $23. and they quote me for $21, and it is only for two days. HOW RIDICULOUS! I certainly don't care much about the $2/day. But I won't allow myself to take it without a fight.. well,, the adjuster on my claim is out of the office for the week. And it goes to voicemail.

,

Kristy
1 year ago

Farmers Insurance – Erin Isaac in San Angelo TX, the worst agent, keep billing me for some error they made, talked to them many times, every time they said it was fix, then I got a threatening letter from them telling me that they were going to send my bill to a collection agency, I paid it, because I knew they will just lie, there were many hours I wasted talking to them, and even after I paid it, and called them, they told them, I told you it was fix, a very frustrating experience.

,

George
1 year ago

There should be no stars for this one but it was,the only way I could make a statement farmers is a joke it was said once u file a claim your unknown to them how does an other party file a claim on the insured start a claim possess for an auto accident only for the insured to be notified by mail with an. O open claim be told that there is no ins cover then why open a claim if this is true ya dropped my coverage when a auto accident was reported and not by me ask u to send info on policy you say my mail coming back to u no such address put I got the claim letter from u with the same address how's that something going on and I will get to the bottom of it and come out on top never give up and surely don't give in all in the name of Jesus and it shall be done amen

,

Lyndsey
1 year ago

My experience at Farmers Insurance in Silver City has been excellent. Both Mr. Michael Torres and Gabriel Ramos have been helpful and courteous and prompt. There's never been a disagreement or misunderstanding between us and the same was true of Farmers Insurance in Albuquerque some twenty five years earlier when my auto policy was first started with them there. They are dependable people and trustworthy.

,

Randall
1 year ago

When dealing with auto insurance, or any insurance, you must be truthful about your address. Providing a wrong address knowingly is considered fraud.

Upon starting my auto insurance with farmers the agent over the phone recorded my address wrong. I called her the next day to point this out and she denied her mistake and said it didn't really matter anyway. What's more is the address she entered into the system DOESN'T EVEN EXIST. What?????? Calls are recorded, and I challenge Farmers Insurance to review my call with the agent. I gave one address and she took liberties to assume I meant something else. It was likely a simple misunderstanding in reality, but the agent refused to admit fault, as if I gave her the wrong address, which is downright silly and insulting to even consider.

When I register my vehicle, you better believe the state will have a problem if I provide insurance documents that list an address that doesn't exist, or the police for that matter.

That was 5 days ago and this issue STILL has yet to be sorted out and Farmers (or Bristol West) have yet to provide me the common courtesy of saying sorry OR fixing their error on my insurance documents – thanks for that.

,

Robyn
1 year ago

Farmers insurance gives the best rates for home and business insurance!!!!Arya Agency, Ashburn was so good to me!!!
They provided me with a great coverage,rates and discounts

,

Bryan
1 year ago

I moved to Farmers after being with State Farm for 15 years due to significant savings. I asked them for a life insurance quote at one point and never moved forward with it. I find out about a year later that the individual who quoted me, forged my electronic signature by using a fake yahoo account to email it to and ended up opening the life insurance themselves in order to get the commission. In addition, they opened a credit card in my name to charge the premiums too! Can you say IDENTITY THEFT? Corporate did finally refund me all of the money I ended up being out – but only after asking me to jump through hoops proving what was going on even though they could see the paper trail in their system. But in the end they refused to prosecute the person who did it. I understand that this was an individual acting on his own – but the fact that Farmers would not prosecute is a HUGE issue for me.

,

Cristal
2 years ago

Farmers Insurance – a sad and sorry big-corp full of soul-less agents who have no respect for human life – offered $200, TOTAL, for my pain after my car was hit on Oct. 2, 2017. Along with 5 MRI鈥檚, Farmers ignored my newly discovered Osteoporosis, a first-ever partially dislocated right shoulder, plus the first-ever lump that surfaced in January 2018, which I feared might be cancer. — Even now, Farmers Insurance continues to withhold fair and reasonable financial compensation.

Beware of Farmers Insurance. Help spare other people from going through a Farmers-Insurance-generated HELL. Get the word out about Farmers Insurance!

,

Jerome
2 years ago

Nothing but positive experiences with Farmers and their claims department

,

Ashley
2 years ago

I own and manages several properties in Oregon and California so when reviewing the new insurance rate of $149 a month I knew it was high. For a policy fitting my needs for this particular property value and location it was over twice the going rate. I contacted State Farm and gave them the information on the property and their quot was under $65 a month. I called Farmers billing office and they would not talk with me because they couldn't connect me to the policy even though I've been paying the bill for two years. So I called the agent, he said that seemed very high and said he would check into it. Later that day he texted me with a new quot of $75 a month, wanting me to cancel the policy and start a new. Price still too high and no excuse for gouging on the previous policy. If you are doing business or thinking about doing business with Farmers Insurance I recommend you get other quotes for comparison. Kinda underhanded and sleazy in my book.

,

Chandra
2 years ago

CONSUMERS BEWARE!!!! Do not go with Farmers Insurance. We had a house fire May of 2017 farmers promises it would be an easy process but they did not advise that we would have most of our property stolen, what we have left devalued, that we would have to purchase replacement items then submit a receipt for possible replacement, get kicked out of a hotel in the middle of renovation or not be paid out for the full cost of renovation. This has been the worst experience ever. Not to exclude being forced to open a new claim for our items stolen under this claim and come out of pocket on the deductable in order to retrieve any possible replacements.Maria Gaines out of Oklahoma City, OK is the rudest and insufficient agent ever.

,

Jarvis
3 years ago

I canceled due to the high cost, but I still have our life insurance with Farmers. In the past 20 years, I have NEVER had an agent follow up with me regarding our life insurance.

,

Dylan
3 years ago

We have had Farmers insurance for our 3 automobiles and 4 houses. We have rental property so we have to have good coverage.
We had homeless person burn a duplex we owned and they were good about getting our checks to start cleanup and rebuilding.
Our problem came because we had replacement and couldn't buy until we get money and couldn't get money until we replaced. We finally sold the apartment after we used money to do the cleanup and make safe so no one would get hurt. It's was across st from a school.

,

Carlos
3 years ago

I switched to Geico for a small fraction what Farmers was charging and Geico is the best! Why spend the extra$$$$$ for nothing?

,

Cecilia
3 years ago

I have searched for insurance everywhere only to keep coming back to this group. great insurance for a very decent price.

,

Megan
3 years ago

They need away to be able to put 0 stars. This is the most horrible company I have ever come across in my whole life. Their client caused an accident and I received major bodily harm. Their client was 100% at fault. They refused to cover the whole cost of my rental car. They didn't want to pay the full amount of my medical expenses, so I hired an attorney. Even with an attorney they fought tooth and nail to screw me out of thousands of dollars in medical bills. Farmers needs to take responsibility and pay out fairly for their claims. I was a victim of their client and Farmers should have stepped up and taken care of my injuries and property damage fairly. If Farmers wanted to be compensated for their loss, they should have gone after their client….not the victim.

,

Clara
4 years ago

I'm writing this as a medical professional who has had nothing but problems with Farmer's Insurance paying legitimate medical claims for over 25 years. They are the absolute worst company imaginable. They won't pay claims. Patients are forced to take pain pills instead of receiving therapy, because therapy is much more expensive than addictive pain medications. Meanwhile, patients get addicted to the pain medication, regress due to not being able to get the needed physical therapy, and have their pain syndrome become permanent. Then Farmer's hires its own lawyers to defend them against the inevitable lawsuit. This company has proven itself, over three decades of my experience with them, to be absolutely the worst insurance company I have ever dealt with – bar none. Don't get fooled by their TV commercials; they are absolutely a terrible company that's in it for their own profit only, and care nothing for their injured clients.

Leave a Reply