Farralane Lighting Audio & Video Systems

425 Oser Ave, Unit 3B Hauppauge 11788 United States
631-752-9824 / 800-433-7057(World Wide)
 http://farralane.com
Christal
1 year ago

They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.

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Desmond
1 year ago

I'm sorry to say but it's been 2 weeks and I haven't gotten my order yet. They say the item is in stock and it should have been shipped out on July 5th but still hasn't came in 2 weeks later. I've known this company for years and they're still slow on their workmanship and taking care of customers correctly.

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Ellen
1 year ago

Ordered a product on backorder, the folks at Farralane were all over it, emailed and called me to give updates. Great customer service!

-Mike Davidson

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Kenya
1 year ago

We dealt with Joe who helped with our truss order. He connected us with the engineering Dept of the company to make sure we had a well designed stage with no structural risks. The process was quick and efficient. Once ordered, the shipment arrived in just a few days from LA. This differs from our last order from a different company that took several weeks. The pricing was very competitive and we are satisfied with our choice of Farralane as our vendor.

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Debra
1 year ago

Super Deluxe service !

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Vanessa
1 year ago

Diligent and fast. Thank you!

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Barbara
2 years ago

Great communication & fast shipping

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Madeline
2 years ago

Order arrived as expected. On time and no trouble. Will order again.

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Cameron
2 years ago

Ordered product (triangle truss) mid December, received one email indicating delay issues with vendor, asking if alternates might work. Gave info as to specifics, received a reply indicating Joseph would call me with further info. No calls, also no response to follow-up emails requesting updates. I am 2 weeks out from must-have and no inkling whether I will receive this or any alternate product. .

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Nadine
2 years ago

Farralane went above and beyond with helping me plan, order, and set up my DMX color changing lighting on my new building!

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Cory
2 years ago

Best price and fast turnaround – Wonderful!

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Kenneth
2 years ago

I placed an order, then when I went to print out specs after I processed order. The light came up as being $40 less. I called and spoke to a gentleman who said he'd discount it to $70 so not sure why it wouldnt be $49 instead of $89. Then he called and said he was going to issue credit because light was 8 weeks out, then he was going to check on a shorter fixture and now I havent heard anything back. As its stands, I've been charged $109.74, no idea if i'm getting light or not? Credit was not issued. So I would have to give this company a very poor rating!

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Corey
2 years ago

My shipment was originally lost but these guys overnighted my package immediately when they found out. Thanks!

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Garret
2 years ago

I have used Farralane for a while now and they have always been very helpful in getting me exactly what I need in a timely manner.

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Julianne
2 years ago

Nice service

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Andre
2 years ago

They had an item that no one else carried. Sent it out very quickly.

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Anastasia
2 years ago

Fast shipping and great products!

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Tracie
2 years ago

Very good 100% recommended

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Sheri
2 years ago

Staff was very helpful, even reaching out to make sure I would have everything needed for the installation.

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Adam
3 years ago

Easy to work and communicate with. Product arrived in a very timely fashion and in perfect condition. Would buy from them again.

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Tania
3 years ago

Best price, I was informed immediately that product was back ordered, asked me if I was to continue, I agreed, they kept me informed and delivered the product sooner that originally estimated, this is my second purchase with Farralane and I highly recommend them. Mauricio MV Productions Atlanta.

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Hunter
3 years ago

Great company

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Trina
3 years ago

fast and easy

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India
3 years ago

Very helpful.

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Brenda
3 years ago

The item I ordered was a special order and oviously not in stock. I missed a call from them and I emailed them back to see if there was a problem. They informed me the item had to be ordered however I needed it within a day. They refunded the full amount, no problems. Great Customer Service. Thank You

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