Christina and Sam have disappeared, no replies and answers.
You should be ashamed of yourselves
Was told that they have Customs Clearance problems. Still awaiting my refund for purchases not received since Sept 2017.Now their telephone is disconnected and Christina does not respond to my emails. S T A Y A W A Y F R O M THIS SITE
On numerous occassions I contacted Fashion Hub – Christina Hourides to be more spesific (never came across a person more unfit to do her job) to find out why I don't hear anything from them or receive my parcel.
On 1 April , after throwing all off my toys from the cot – I did receive one off the bikini's.
With no explanation as to where the other bikini is. or how long I will have to wait for it.
A few weeks later I did finally receive the second bikini. Which was to big for me. As the sizing as per website and the actual sizes did not agree.
I made arrangements with Christina in order to pick up the parcel for exchange. Needless to say – the parcel was not picked up on the date she promise it would.
It did not suprise me at all since I haven't received a single day of good service from her.
The parcel was however picked up on the next day.
Since 15 April I did not hear a word from Fashion Hub and got no response on my emails on Christina.
On 4 May I contacted Christina again – due to the fact that I still have not heard from her since 15 April 2016.
On that day a mirical happend and she replied to my mails. She stated that we will be looking at deliver the next week (9-15 May).
I asked her to provide me with the tracking details as soon as the parcel was dispatched. Obviously she did not reply AGAIN.
Today is 23 MAy 2016 and I still have not yet received my parcel which I've ordered on 1 March 2016.
I've asked them for a refund today – let's see if I will hear from them during the next month. Probably not, but let's see.
I will never ever buy anything from Fashion Hub again and will spread the word as far as I go to prevent others from making the same mistake I did by ordering from them.
They are a disgrace to all online shopping site and should be ashamed of themselves.
The communication was bad throughout. It was like no one was following up on the order. I felt for having to nag them week after week. I returned the items back to them and soon got my refund, which is the only reason I'm giving them a 2 star rating else, they would be getting a one.