Fast Connect

May Lauano was excellent to deal with. I had few issues with settting up my internet and May was able to sort it all out for me in a very friendly and helpful manner. Thank you Leonie Brooks

No worry change over thanks.

Sally Reed is an awesome customer service ! I am very satisfied customer thank you

Fast Connect handled my utility and Telstra transfers when I moved in to a new property. The process was simple, I filled in a webform and confirmed some details in a quick phone call. I had my electricity, gas and water all transferred and they even handled changing my gas provider too.

Their team handled my Telstra transfer, from telephone and internet, to NBN at my new address and organised the delivery of my new NBN router, which worked strait out of the box.

Could not be happier with the speed and quality of service. It saved me from having to make 5 separate phone calls to my various utility providers.

All went without a hitch

Quick. ..and on Time. .

Amazing service. The online process was quick, easy and efficient. Will definitely use it again and highly recommend it to others

Quick and easy.

Everything went according to plan thank you very much

I would certainly recommend Fast Connect to anyone moving house.

I really appreciated the easy and effective transition performed by FAST.

Great and fast

Great service less stress and easy

Easy Fast No Work

I didn't have to think about it at all, it was all done for me quick and easy

Really quick!

Quick and efficient service. Set and forget!

Worked great but Synergy had my name wrong. Don't know whether it was Fast Connect or a Synergy error.

Everything was done as expected! Thank you!

Super fast to act .

Fast Connect was excellent in terms of activating the requests simultaneously for both electricity and gas in our new home. HOWEVER, AGL were absolutely useless! 1 day after requesting connection I got a text to say they were connected, on arrival at the property found out that they hadn't contacted SA Power to have the padlock removed from the main. Rang they told me that they had contacted SA Power – they didn't!!! Took 2 days to be able to use the electricity. DO NOT CHOOSE AGL!

Never heard anything back.

The issue I'm having with them is not their company itself, they redirected things relatively well, I just came into said property loaded with removalists who did a terrible job, really, but the company that I direct through them has been difficult to manage in one side, and that's water. I don't exactly know what's happening off of that, because it seems really high charge in one end and then it drops relative to electricity usage, I'd call that a property issue really, I might have to organize that but I'm weary of bond value at this point, I would like to contact whatever covers for that but I'm still in between categories with that one.

Either way, it's been functional from the service they provided, they just have to really get more invested in all of Australia regardless into customer support and care, because they aren't very adept into having really strong information for you or value for what you ask services for, but there's a lot of bureaucracy involved with rather difficult coverage to manage into it, so you stay stuck often. From their end, I just feel they should have contacted me more often and asked better identification through mobile by itself, that would probably have been better value, because by customer support or even regular life that proves every day difficult, getting to pull back services you're asking for that supposedly do it for you.

Connect was 5 stars, was a shame you were unable to assist disconnect of my gas and power due to provider (click energy) not being part of tour selection criteria.

I would not recommend them and would NEVER use them again – it was much more difficult than if I had just done it myself in the first place – ended up having services not commected, the ones that were connected had us on the most expensive plans. Spent days on the phone having to undo all the damage they had done and start again. TERRIBLE

Really easy to use. Straightforward service. Very little issues organising everything that was needed for the move.