Fastchics

Rafael
8 months ago

Looked like a beautiful blouse so ordered XL… what I received wouldn't fit my Beagle. If I get a response I'll be surprised. The name Fastchics should have warned me. They got away with my money

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Johanna
8 months ago

I ordered and paid for an item over a year ago. Still hasn't arrived or been refunded

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Caleb
9 months ago

SAME thing happened to me. $200 order. Only received half. Total ugly crap. Spent $50 to return just to argue a point. After SIX months it came back to me. My emails to them go undeliverable now. Careful! They use many different names, not just Fastchics. If it comes from CHINA, forget it.

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Samuel
11 months ago

I didn't read the reviews first…duh. I placed a $200 order to take advantage of the discounts. Part came in and was total cr..p! I contacted them to return the order and cancel the rest. It was terrible to communicate with them. I paid $65 shipping to return it because "I wanted to make a point". Jokes on me. They refused the package and it came right back to me. I never received my refund for the items I didn't receive either. Can't believe I did this.

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Guillermo
11 months ago

Do not buy from this website unless you want to waste your money on cheap merchandise that is easily two sizes too small even when you buy two sizes larger than your size, comes at least a month later than promised, has missing items that you paid for but will never receive, want to deal with the worst customer service ever, want to pay for return shipping to China and only plan on getting 15% of your money back on returns because they refuse to give full refunds.

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Diane
11 months ago

I didn't read the reviews first…duh. I placed a $200 order to take advantage of the discounts. Part came in and was total cr..p! I contacted them to return the order and cancel the rest. It was terrible to communicate with them. I paid $65 shipping to return it because "I wanted to make a point". Jokes on me. They refused the package and it came right back to me. I never received my refund for the items I didn't receive either. Can't believe I did this.

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Jacklyn
11 months ago

Do NOT buy!! I believe they are Scammers!!!! Took my money and only shipped part of my order. Tried for months to get my item but never got it. I disputed with PayPal and this horrible company tried to get me to stop dispute with PayPal claiming they would refund. PayPal rules say if you drop claim, you can鈥檛 reopen! Don鈥檛 fall for it. They then closed down their whole website!!!!!!!!!

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Carolina
11 months ago

Product not as advertised. Paid for expedited shipping but did not get it, two months of asking for my money back after paying to return items to China, refunded less than half my money BUYER BEWARE!

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Bridgett
11 months ago

Worse customer service experience EVER! DO NOT order with them. The order didn't come and it was very difficult to communicate. Finally I cancelled the order, they told me it was too late to cancel as some goods had been shipped. Weeks later 2 of the 3 items arrived — and very poor quality. I have never gotten a credit for the 3rd item despite multiple emails asking for it. Save yourself the trouble and shop elsewhere.

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Dominic
11 months ago

Very poor quality of products, and if you return, you have to pay postage and customs to CHINA! which of course they don't tell you on their website.

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Beth
11 months ago

Very poor quality of products, and if you return, you have to pay postage and customs to CHINA! which of course they don't tell you on their website.

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Brandon
1 year ago

If I could give 0, I will do it
DO NOT ORDER FROM THEM
I ordered in october 2019
Several promises from them that my order would arrive
Have decided in january to cancel and have my money back
Still waiting for it !!!

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Fred
1 year ago

CLOTHING ARE CHEAP AND NOT AS THEY APPEAR IN THEIR ADVERTISEMENT! IT IS A SCAM, DO NOT, DO NOT WASTE YOUR MONEY!~ HOW DARE THEY!

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Diana
1 year ago

The customer service department is a joke! You must pay for shipping and although it is shipped from New York it must be returned to China! The sizing is not accurate and they do not send all your items and then fight you to make it right!

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Amy
1 year ago

Danger, Danger! These people are located in China and the clothing is cheaply made. The website makes it look like the cloth is embroidered but patterns are simply "stamped" on thin polyester. When I wrote to get my return started, this is the response I got:

"Sorry that you are not satisfied with the item(s).
Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline."

Bogus – it says none of this on their website under their return policy…such a scam!

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Tristan
1 year ago

Very poor service and items ordered were poor quality, not as depicted on the website. Had to contact them to inquire why items reported sent had not been received even 4 weeks later. Will be returning two out of three items due to poor quality and am hoping to be reimbursed. One "scarf" sent was merely a piece of cloth in a printed pattern cut into a triangle and stitched around the edge. Nothing purchased was worth the cost. Don't recommend this company for any business at all. The pictures on the website are a scam.

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Maggie
1 year ago

Danger, Danger! These people are located in China and the clothing is cheaply made. The website makes it look like the cloth is embroidered but patterns are simply "stamped" on thin polyester. When I wrote to get my return started, this is the response I got:

Sorry that you are not satisfied with the item(s).

Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.

Completely BOGUS! Says nothing about this on their website!

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Lizette
1 year ago

SCAM
crap quality and stolen images

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Heather
1 year ago

CAN I GIVE MINUS STARS!!!!!!!! DO NOT ORDER FROM THESE GUYS!!!!!! THEY ARE A SCAM!!!! I ordered some fluffy knit gloves and instead what i received was some flimsy gloves made out of t-shirt material!!!!! WHAT A JOKE! CANT BELIEVE THEY THINK THIS IS OK!!!! They also took an entire month to arrive!!!!!
DONT DO IT!!!!!

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Kelli
1 year ago

Do NOT order from this site. Their merchandise is pure junk. Description do not match actual merchandise. Clothes/shoes are all fake name-brands, shipping takes weeks . . . only to end up with stuff even thrift stores don't want. Horrible, Horrible, Horrible!

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Alan
1 year ago

Took 6 weeks to arrive.
On item was OK, the other was a cheap imitation.
Best to look elsewhere to make purchases.

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Rickey
1 year ago

Please do not buy from this so called" company " rubbish clothes, unrelated photographs to items, no sizing,( ask for a small & you get a xxlarge) no customer service. It is about time something was done to stop this trading in rubbish, refusing refunds, no email correspondence

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Simon
1 year ago

The worst experience in buying over the net I have ever had. The order took nearly 2 months to arrive. When it arrived i wouldnt have bought it for $2.00 at a garage sale. Awful quality, cheap material. Bad fit. It took three emails to get an address to return it. Two months later the package I sent was returned unopened. When I complained they offered to repay 40%. Personally I am afraid now to trust any other web based items. In my opinion this company is a rip off.

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Norma
1 year ago

I ordered a couple of handwarmers on Sept 30th and now it's January 2020 and I still don't have them. If you live outside China don't bother.

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Ramon
1 year ago

The worst. SCAM!!!! Do not buy. The photos are of knit items, but the actual items are cheap material that has the design printed on it, not knit. UGLY!! FALSE ADVERTISING. Shipping is not what they say it is either, and you cannot get your money back. Talking to or emailing an actual person is pretty impossible. Wish I had checked the reviews before purchasing. Stupid me. 🙁

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