Now, there are a few… better… sides. The support is decent, their server performance is… solid… deployment time is just a few hours, but in 2020, I would expect VPSes to be deployed automatically tho… Without staff needing to manually provision them. The web panel tho is great!
If you need dedicated servers and have a great remote DDoS protection, they may be a solid, cheap option, but I would still consider something else if you need your servers for a larger business.
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Their prices are really affordable, but you are bound to get much less value than what you pay for. Their support is nonexistent (useless most of the time) and their servers have constant unscheduled downtime (up to 1-2 hours each week), which is unacceptable for a production environment.
I'd say their really low prices make for great development servers. However, you'll have to be out of your mind to use them on an actual business.
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I use the same configurations at another providers, (without problems) so the problems is created by kms-hosting. They have absolutely no brain to set up a proper "template" that will work for the customer. They now blame me for having done a lot wrong. I requested a refund since I do not have time to spend more hours on their useless vServer.
The vServer node is also totally overbooked! I cannot recommend this provider for anyone.
They threaten me with debt collection:
#13 | TicketID #345279741 | Unser Kundensupport – 02.12.15 20:09
Guten Tag,
no, you have to follow common law and also terms of service 🙂
Because you have opened a case with paypal, we will work with paypal to resolve it.
You will get no support once it's solved and your service will be suspended. Also, we reserve the right to escalate this case to our european collection service also called inkasso, which will produce extra costs for you.
Freundliche Gr眉脽e,
Support