6 months ago

Great features, but BEWARE: IF YOU BUY A FAX NUMBER FROM FAX.PLUS, THEY WILL NOT PORT IT IF YOU NEED TO CHANGE PROVIDERS! The service got really pricey after using more than the allotted 400 pates, but after several months of trying and six attempts, all I have gotten is a repeated "It's in the Terms of Service. Sorry" even though I know that Inteliquent (a telecom giant) owns the number and would port it almost instantly if Fax.Plus would just give me the PIN number for my own FAX number!


8 months ago

Terrible company ! I tried signing up for fax plan basic but it directed me to premium

They took payment of 拢11 monthly so they only offer a 24 hour cooling off period !

When you try to log in to your account it is a nightmare to cancel

Just sent 2 requests to cancel this plan but I have a strong feeling I will not see my 拢11 refunded . Beware this company seem to set a website that dies not guide you to pay for basic monthly membership be very careful what you sign up for


11 months ago

Works OK as a fax, but beware of the scam! They get you to sign up for automatic renewal and a year later they simply take the money from your account with no notification. Of course, I went back and asked to cancel the account and refund my payment. FAX.PLUS refused to do this as they are legally entitled to collect the money under my original instruction. This may not be illegal, but it is certainly awful customer service. Avoid unless you are 100% sure you want to pay next year as well.

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