8 months ago

I am waiting to receive a refund from them for 10 days. By mistake I paid into their account instead of the supplier (my supplier being not very bright and having FedEx bank details on their invoice beside theirs) No one at FedEx UK finance is bothered to relply to my emails… calls …I am working in finance and if I don鈥檛 reply in 2 working days to an email I am being questioned by the management and we are a medium size company. You would expect FedEx to treat their customers with more respect and solve the problem!!! I can understand it may take a while to verify but at least am acknowledgement can be sent by them!! Very disappointed… soon i am going to sue them for keeping illicit money

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