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I placed an order on May 2, 2020. Confirmation email said they would be delivered by 5/18 but I still haven't received them. I've sent two emails to them with no reply.
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The UK postal system, like Denmark, is fully computerised and had difficulty, I am sure, in extracting the post code from where they had it.
Add to this the fact that included alongside the address they have an 鈥榠tem list鈥?with numbers showing and two lines below, both including numbers.
Then, at the end of the address they have a further row of 6 numbers which have nothing to do with the address.
Result: UK post office computer struggles to see the Post Code and I expect this may have resulted in the very long delay in the envelope arriving. Over 2 weeks to get here!
I have looked on line at Trust Pilot and see they have very bad comments about delivery. I suspect their method of showing addresses on envelopes may well be the cause.
Otherwise, good product nicely packaged!
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Zara
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