Felix Chien

found a bag i love and couldn't find .. so . simple here

I MADE A MISTAKE ON MY ORDER AND WAS CONTACTED IMMEDIATELY WHICH WAS FORTUNATE BECAUSE I HAD MISTAKENLY ORDERED 2 OF AN ITEM WHEN I ONLY WANTED ONE AND IT WAS A FINAL SALE.

THANK YOU NICK!

Your computer system sucks but your customer service people are great and that's the only reason I was finally able to place my order after 5 tries. My bank was approving it but your system kept rejecting it. Your lucky you have good people.

I always have a great experience shopping with you
Quality products and beautiful at the same time

I need to send back a pink rhinestone collar my dog is tiny a Maltiyork approximately 10 lbs I received a collar very stiff leather for a large dog I saw one of your collars on a cat with a heart & I loved it I ordered thru Etsy but was sent to your site I would like to return it asking for instructions but nobody gets back to me sincerely Katherine Sikes 12 Castle Ct. N. Hutchinson Island Ft. Pierce, Florida 34949

Great company. Great products!

Their products are first class.

This toile crate cover brings elegance to any room!

Very accommodating always responsive to customer needs?

Customer service was great

Excellent Seller. Communication was wonderful and my crate cover shipped quicker than expected! I will definitely shop at Felix Chen again!!!

Excellent customer service and expedited in a timely manner. Highly recommend! Top quality!

Excellent service

Very nice and helped me quickly. Not many online chat/emails do that these days

Great products with long deliver periods. Delay in processing order and slow distribution from manufacturer.

helpful, knowledgable, patient salesperson.

So far so good

I wanted a dog carrier that would like a purse and I found it. I have used it a couple of times already and it works very well.

I am very satisfied with the crate cover I received; however, it took over two weeks to arrive. I finally emailed to see what the problem was and received a message as to when I would receive it. When I ordered it, I was to receive it in 5-7 business days. It would have been nice to receive a notice that it would be a late shipment.

I loved the product and it is made well. I only wish the crate cover would somehow attach to cage at sides to hold it down better. It rolls a little

Horrible service. I got few items for my friend's dogs and they shipped it to me after all took them almost a month to send it to her

We love the design, color and material that this cover is made out of. Not only does it make a great cave for our puppy, it also looks like a decorative piece in our bedroom, and you would never know that it was a dog crate!

The dimensions of the cover make the corners puff out more, but that is to be expected since we did not get the cage from this company.

We would definitely buy this cover again.

Great product!

Nice website.

I BOUGHT THE RED DOG COLLOAR WITH THE BLING, LOVED IT AT FIRST, I HAVE A VERY SNOW WHITE /WITH BLACK BOSTON TERRIER, WELL FIRST TIME SHE GOT WET OOUTSIDE, NOT FOR LONG, THE COLLAR BEGAN TO BLEED RED COLOR ALL OVER HER (WHITE) NECK. I THINK FOR THE PRICE, IT SHOULD HAVE HAD BETTER QUAILITY..