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They informed me with the refund policy: The client has the right to cancel the ordered services within 14 days of purchasing the services (Fidelcrest Trading Challenge). The client is aware and agrees that this does not apply after starting to use the services, meaning opening the 铿乺st trade on the allocated Challenge account. Meaning they where not going to refund me as it wasn't there fault servers go down and like i should know servers go down and i should be aware of this risk when accepting a trading challenge. Who knows this and accepts this?
But finally after some talks i was offered a new server with a new broker and kept my profits so i could keep going with the challenge i started. So we found together a fair solution and that is a big step forwards. Normal i wouldn't give a review before challenge has ended. So i will keep this one updated and as things moves along rating will grow hopefully as long as its fair game and no problems.
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My Journey with them has finally came to an end , as I am fortunate they showed their true colour in the beginning phase .
So in my second month of my Trading with them on a 10k$ agressive account , I made a gains of 21% thats about 2100$ .
So the company got really excited to have me as a trader ,and they proceeded with me for a interview and it was done .
Also they asked me if "I would like to have the Daily Closing of trades removed " as they wanted me to increase the productivity of my trading which they did .
So after 2 weeks (their processing is very slow and waste a lot of time) . It Was finally the time to "Withdrawal".
Now at the day when I was supposed to be paid , I received an Email stating " I failed the challenge as I opened a single trade during a news event"
I was like wow馃樀, I checked the date of violation , and saw it was "Before the Interview" .
So what did they want ? They used my interview to have some good PR for the company , and then decided me to kick out as I made amazing gains??? 馃槀 Wow like seriously .
So Then I reached out to them on Email , (as my direct line of communication).
I told them " Give me my withdrawal , and instead of removing the daily closing rule for me , remove the news event rule for once , as a professional courtesy" .
Later , I received a response " We would deny the withdrawal ,but you will be able to continue trading on the funded account" .
My response to that" I cannot really trust a company who doesn't pays , as if this was a case with other Legit Proprietary fund like FTMO , they would still pay the profits even in case there is a violation" .
And they kept on saying I violated a rule .
My final verdict is " Never ever Fall for this company , they will not be able to pay you if you make good returns , and would use you for their PR and marketing and then kick you" .
Share this to anyone who is willing to apply there.
Thanks for reading my review .
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Inbox
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Fidelcrest
9:06 AM (3 hours ago)
A quick reminder for you, Lloyd. Thanks again for choosing fidelcrest.com. We would like to remind you that writing a review of your experience will help us imp
Lloyd Phillips
11:40 AM (29 minutes ago)
to Info
This is my second attempt to help this company to do the right thing for it's Traders, the first one did not get POSTED as I thought would be the case. After finally finding a strategy to get funded, I found out that it was not offered on the funded account and I was not told that on the front end. Why would they bite the hand that feeds them, maybe they are limited on Investor's or they just go for the Fees.
After my experience, I went looking for success stories and found it with their competitors. I have signed up with one of them.
This company reminds me of a Trucking company that I worked for. They would tell the Driver's something to get them to sign up and then do something else. Always chasing what they already had. Bottom line is, start being honest, fair and the Trader's will make you a lot of money.
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I then signed up again and failed because of the max margin. I thought it was my fault. So I paid again and it happened again, this time I complained with screenshots and the company admitted there was in-fact an issue with their tracking system!
Clearly not a trusted outfit like Topstep or FTMO.
1. After reading the reply from Fidelcrest, they brought up the point of me signing up with different emails, this has nothing to do with my issues. I have screenshot of the support ticket clearly saying I couldn't get a refund, when their terms clearly say they do. Kind of ironic considering they are expecting clients to read their terms.
2. I have an email clearly showing the error was on their end, even though they have not acknowledged this publically.
Finally, as other users have reported they are clearly making the terms ambiguous to catch users out. For example they say to use a SL they do not make it clear you can't just add a trade and then add a SL, you must do it at the same time otherwise you fail.
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Fidelcrest managers, Just to let you know that I cleared the FTMO challenge today on a 100k account (thats the max they offer to start with). It further shows that you people are not really looking for talented traders but are only looking for subscription fees.
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I emailed them to check my accounts. After waiting one week they sent an email telling me that I failed the challenges because I did not use SL on all trades as per the terms. Despite they did not mention that not adding SL will make you fail the challenge. They only said in their terms that it is required. I replied that I don't care about SL as I protect my accounts' equity with an EA. Moreover SL was not placed in only 1 from around 130 trades. The other account 1 from 70 trades. They did not notify me during trading days. They recently increased their Max loss to 30 %. It seems these people rely only on failing challenges by adding BS rules and want to attract gamblers and not good traders.
Don't waste your time with these scammers.
Update 1: As you see they replied to my review and asked me to contact them despite we were having an email conversation for 1 week regarding this issue. I again sent them an email to figure out if they may found a solution for this as they replied here. But no answer so far.
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聽Martin聽Thu, 06/11/20 3:41 pm聽聽Hi,
Well, I don't want to push you in any way, you are welcome to come back any time you feel like it 🙂
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I have been trading on their professional funded account since March. And what I can say, is Fidelcrest paid my commission and it was fast. No complaint here.
I have done more than 5 or 6 challenges before succeeding. The rules are tight, its true, but that makes you a better trader. Because I'm using my EA to do mostly the work, I had to modify a bunch of things to make sure the EA will be able to make money with those rules in the long run.
The only thing I will complain here, is the new rules about low, medium or aggressive strategy. Rules are tighter than what I had in the past to succeed the challenge. I'm not saying its impossible but its a little bit harder than before.
Since, the virus crisis. They offer me a different agreement until the virus situation is gone. So, I have paused my trading, because I know my EA won't be able to respect the new rules during this period. I will start trading my professional funded account again when the virus situation will calm down and trade with my old agreement.
Other than that, I will say they have a great service and respect their traders. I wish I can trade during this crisis because my EA usually makes more on volatile market, but I do understand their concern with high volatility.
I can't wait to trade my professional funded account again.
Thank You Fidelcrest.
Burny
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They say they fund you but actual funding is only 2% of what is advertised. Funding amount is false because of Margin limit. This is classified as fraud.
You have been warned!
Now I need to figure out how to stop receiving special offers from these scammers! Just think, a real prop firm won't offer you 70% discount. Means they are hungry and needed some desperate victim. Don't be one of that.
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And heres another kicker. Price for a non agressive account right now is $499. Figured it out yet? With this one they make you fund your own account and if for some miracle you pass they have the thick face of taking 60% profit the first month then the gullible gets a pat in the back. (THEY WANT TO COOK YOU USING YOUR OWN OIL AND STEAL SOME IN BETWEEN)
ITS A SCAM GUYS STAY AWAY!!!!
If they fund you for just $1,000 or $2,500. Why bother paying for the challenge? Just deposit that money to your forex broker. This challenge does not make sense. Stop feeding the scammer read all the rule carefully.
Oh and to Fidelcrest that might reply. I'm not here for no reason. I am here to expose your SCAM!!! Do your best to defend your scam operations. After all that is what scammers do.
To the traders out there thinking of trying the challenge. You did a good job of going here first before you jumped in. Heed my advice. DONT TAKE THE CHALLENGE!