FileRetrieval.com

This service is very impressive, File Retrieval was awesome, they have very friendly reps and walk you basically through everything, I had an old laptop that I kept over hundreds of files from my college classes and tons of pictures of my children from different ages as they were growing up, which I kept telling myself I will just email them to myself later or put them on of those usb drives well I never did and I opened up my laptop and it would not come on I kept getting a big huge message that said I had a malware issue, come to find out I called a few of my friends and they referred me to File Retrieval and thank goodness they did because I had no idea what to do next, I was a little skeptical at first but as I spoke with a couple different reps they assured me they could get my files and even my pictures I needed and possible to get me through the malware attack I followed everything they told me to do and it did take a little while but without their help I would have never ever got all my files I needed back some of them were certificates that I would need one day, but more in important all my other stuff like my kids pictures, I could not believe it when the whole process was complete because I could not find anything in my storage system at all but they did and yall deserve a 5 star rating, keep up the awesome work because sometimes we get so busy and never expect a malware attack to happen or any kind of encryption error. Thank you File Retrieval.

Accidentally deleted a friend's project work and when I thought all hope was lost file retrieval came along. To my amazement these guys got my files for me. Job well done

After discussing my situation with the customer rep and then discussing things with the director of operations. We came to a understanding that the ball was dropped.

I discussed my concerns and why we were upset with their company. Overall after our discussion i came away feeling much better about what had happened. Would i use this company again? Maybe. For a solid state drive probably not, but for a physical hard drive i would give them a second shot.

I was recommend the service by my computer man after my hard disc drive failed. They were able to full recover all the data and sent in back in all the original folders, which was easy to reinstall. Would recommend the service.

I had a very pleasant experience here, they retrieved over 150,000 files for me from my computers hard drive and it didn't cost me a a and a leg lol

Love these people they definitely deserve a 5 star rating because they are so friendly and they genuinely wanted to help me ,which they did for a really low price, I got back all my pictures!!!!

Very Impressive Service.
File Retrieval has always been our trusted partner in file recovery and files and data management systems for the last 5 years. We own a very big corporate insurance company and much of our work involves costly financial transactions and dealings. We use a lot of computers at our firm鈥檚 headquarters and much of our work is stored on company servers, computer HDD鈥檚 and other digital storage equipment.
One day we had a very deadly malware attack whose origins we never knew! The attack was so severe that it completely wiped out our company servers, computer HDD, and even our online storage systems. No files/data could be traced. This threatened to close our business because all our client鈥檚 data and company files were all erased from our storage system. We had no idea of what to do next.
While we were still contemplating the next move, a member of staff came telling us that he has been told there is a nearby company that specialises in advanced files and data retrieval. We were at first sceptical because we couldn鈥檛 imagine that such claims were valid. However, since we were in a very precarious situation, we didn鈥檛 resist this chance to give them a try.
First of all, the staff at File Retrieval are very friendly and so caring. Despite the struggle we had in explaining the circumstances surrounding our mystery files and data loss, they were very supportive and treated us in a corporate way. First, they explained to us the different file and data retrieval options they specialise in and then the prices which were really affordable to us.
These are main services that these guys have so far helped us with; the very complex data recovery which is called RAID from their RAID system stores. We are safely secured by this system to restore data from several advanced RAID, NAS, SAN, and tape and multi-disk servers. We have also benefited a lot from their services in recovering lost data from our company鈥檚 hard disc drive (HHD) and solid-state disc (SSD). They have always used a tool called data remanence which is very effective.
This system has helped us to restore data and files even when the data has been removed. They have very skilled technicians who we believe that are specially trained find the isolated data groups of data that remain on the hard drive but are not recognised by the computer鈥檚 operating system. The system has restored tens of thousands of our lost files even without damaging the data storage devices.
Our company has also benefitted a lot from their online data retrieval systems. We have recovered hundreds of e-mail messages, digital files such as music, videos, software and pictures. At times due to the busy nature of our work, we accidentally delete some files, overwork our company servers leading them to crash because of work overload, but amazingly each file that got lost has always been recovered using File Retrieval鈥檚 efficient online data recovery system. But what鈥檚 impressive is that their packages enable you to retrieve both individual and company emails and data items. No matter the time we need their technicians, they are always there on time to ensure that each glitch is sorted out as soon as possible for us to get back to business.
Another helpful service has been the creation of a virtual computer that systemically runs inside our company computers using virtualization technology. This system has helped to increase security for our computers by using a sophisticated VMware. This was installed onto our newly created virtual computers. It has been very efficient in preventing online malware attacks that are disguised as downloads from the internet. Notably, we have never lost any VMware data because of the virtually centralised computer defence system. This has helped us to prevent disruptions to our operations such as errors in network administration, hardware failures, and software corruption.
Since we heavily rely on our company鈥檚 Laptops and Desktop computers, they have become an essential part of our daily business routine because we use them to store our very important e-mails, photos, documents, calendars, and all the other clients鈥?vital information which are all very important to us as a reputable company. The skilled technicians at File Retrieval have always been helpful when our computers crashed or get damaged. They have always been there for us when we lost important files that we couldn鈥檛 account for. The fact that we have a different computer operating systems and models has been challenging for them to solve our problems.
There was also a time when I myself also forgot the password to my mobile phone device and I couldn鈥檛 access my store files which I need 24/7. Without a second consideration, I rushed to File Retrieval to seek their help for me to access my valuable data again. What amazed me was that these guys also helped me to recover some useful files that were accidentally deleted many months ago. Their certified technicians had used some advanced software that pairs with iOS technology to retrieve my password and also restore some of the useful lost data. His was quite remarkable!
Our company partly owes its existence to the File Retrieval technicians who have always been there for us in hard times when we lost almost everything but they raised us up again. Before we sought their services, our computer systems were too fragile to resist external attacks such as malware and corrupted files. But their technicians have always worked with us for five years now, helping us to thwart any attacks on our confidential data and files.
We recommend them with 5 stars review because honestly, their service is top class. In case we need emergency help, their dedicated online customer service is always available 24/7 to respond to our inquiries. We have recommended them to many of our colleagues in the insurance markets who have also benefitted a lot from their services. We know that we can鈥檛 thank them enough but we just want to let them know that our company will forever remain grateful for their timely help鈥?

5 star review

With expert things like this come the risk of losing everything and to ensure that I didn't these guys really provided just what I needed, I had a server problem and the raid on the ssd got corrupted then I went to these guys and then amazingly enough! They fixed the files fantastic results!

This service was recommended to me by a friend. At first, I could not believe it as first as I had very important documents on my laptop. Laptops have become a part of our lives and as a freelancer I couldn鈥檛 do away with one.
I had lined some clients up and building contacts and trust as a freelancer is no easy thing, so all I wanted to was impress my clients and do more than I was paid so that I would be able to get more gigs from them. The laptop had automatically turned itself off and when I was able to get it back live and running most of my documents were long gone. I couldn鈥檛 believe as I had around five days to a week to finalize everything and mail it back to my clients.
I had doubts about my friend鈥檚 recommendation because I saw it as seamlessly impossible for someone to get all my documents back and cause my laptop to function with the efficiency that it was. My friend has lost most of his emails in his contacts and told me that even with emails that is centered on the internet and constitute a great part of internet of things; mine was just a small problem for the gurus of this website.
Heeding to my friends advice and recommendation about File Retrieval, I decided to try them by visiting their humble platform and getting into contact with them.
It might come as a surprise to most people but my Laptop is up and running as I was able to get all the data back and send the appropriate documents to my respective clients which has built a lot of trust between us and I now get a constant load of works that has been keeping me alive and contributing immensely to my source of income.
Here are some of the things that I realized about them. They have an emergency team that is willing to help you out and get your files retrieved in less than 24-hours and even if they fail to do that they make it an effort to get it to you within one to three days. There was a small fault that kept the data at bay but within two days I had it and just had to edit a few of my documents and give them the final twist and everything was back on track.
I was very happy with some of their confidential policies as they assured me that my data would never be shared and would never be seen by anyone else because they understand the plight and needs of their customers. I was impressed.
Sometimes when I think of the money I would have spent buying a new laptop or going to another place so that my data could have been retrieved in earnest fashion, I don鈥檛 know how File Retrieval came on my way, but they have shown that they have the best tools and technology in the industry. They have given me an experience which I can trust and that is why I am relying on them and I recommend them for you so that you would also get your data retrieved.

File Retrival are my heroes! There are so many options out there but when you're at risk of loosing all your personal data, you better make sure you have done your homework and found the right company. I had found several other places and their prices were outrageous and they most likely would have to send your hard drive to some place else anyways. I spent hours looking at different companies, but when I came across File Retrieval I instantly felt like I was dealing with a direct company who knew what they were doing. It was a Sunday evening and I was just researching companies but did no expect to get ahold of anyone, so I was shocked when there was someone available to talk to me and get everything in motion. The thing I loved about them is that their customer service is top notch and they go the extra mile to answer your questions and explain your options. They were not pushy and they took time with me to explain the likely problems and solutions, as well as the basics of drive functioning and gave me with a huge sense right away that these people know exactly what they are doing. They are very knowledgeable and make the entire process extremely painless and easy. I loved the fact that since it was free to ship my and device there was a no risk guarantee, I decided to give them a try. I was a little out of the area from a store but that was no issue at all and they sent me a shipping label right over. Even if I didn't like the quote, I wasn't going to be responsible or shipping to return it. I was so nervous about sending my drive off but I felt relieved that my data was at least in good hands.

They were very quick with diagnostics and were able to quote me and get started right away. They kept me well informed along the way and that helped to ease my concerns. I was having issues with a very troublesome Western Digital Passport but they were determined and went extra mile and refused to give up on saving my drive. Despite the failed read heads and problems with the circuit board, they somehow managed saved my data. I am so thankful for their reliability, expertise and their superior level of customer service. I couldn't believe how fast and determined they were with getting my drive data back up and running. I had so many pictures, music, files and my entire portfolio of work on there that was recovered They have fair prices and superior service. I would 100 percent recommend them to anyone who is panicking with a drive catastrophe like I was. I am knocked out by the standard of professionalism, competence, determination and sincerity of this company. I will definitely be recommending this them if this issue ever arises again. Thank you for helping so much File Retrieval!

My boss iPhone accidentally crashed just some days before we went for pitching for a client. Securing the deal meant a lot to us. Then we had to start looking for a firm to help us out with our problem and that is when we googled and we found ourselves at fileretrieval.com. It was not difficult as it just popped up and there we were at their website. Navigating the page was not so difficult as we did try to find their contact information so that we could call their premises. They responded quickly and fast enough. They actually called back as they had promised, they do the courtesy.

We briefed them on the issue and if we could recover the files and sure they gave us directions which were already on the site and they matched every bit thus the site is credible and can be accounted for. After we hang up. We decided to again check on the ease of using the site and it was good. Every bit of information disseminated was accurate as we had to confirm when we took the phone. It is amazing I have to say. Anyone out there who has lost his or her data come to these guys they are good at whatever they do.

That morning I was having breakfast with my 2 years niece and my laptop was in front of us. She spilled the milk on my laptop in which I had stored my research project work. After that my laptop was not turning on and I had my presentations and exams after 2 days. I was so tensed and don鈥檛 know what to do. Then I tried contacting few data recovery companies so that at least my important data can be recovered. After sometime I got the number of File Retrieval. I contacted them and I found their customer service team very polite and helpful. I went their centre they not only gave me the estimated cost but also gave me the estimated time in which they can recover the data after diagnosis. After that I waited for their call and next day they gave me a call to confirm that the data has been recovered. These guys are really good at their work. They have very simple process with fast results.

Not too long ago i brought a new computer, so i needed to move everything over to the other hard drive and get rid of the old one , so first thing i did was take a backup of all the files i wanted to keep and zipped file them all up. So after i did that i transferred it to an external USB drive i had and just formatted the drive. So now i go and i install the new os on the new hard drive and after it was all done i connected my USB and transferred my saved zip file over to it and the minute i go to open it i kept getting an error that the zip file was corrupted or the archive was damage , couldn't believe it, so i wen online and downloaded a bunch of programs to try and extract the files but no luck, so my only option was to get the files i deleted off the old hard drive, so after searching online i found this company that did what i needed done, so i contacted them, got my HD to them and within a few days was able to get the deleted files back and unto my new system, Thank You So Much, Would recommend these guys.

Currently in work. Rob Haller is on the case

Against the advice of others I did business with Dataretrieval because they listed themselves as a local company. They were not. A local business acting as their agent, took my hard drive and shipped it off to them.
To get started, they wanted $ 355.06 plus tax (because they were using a local agent to ship if for me I have to pay tax) and $ 2,594.69 when the data was recovered.
A week later I got a notice that they were starting the recovery, but they needed to purchase parts to put on the old drive so as to make the recovery. This angered me because at that price, experts should know what would be involved in recovering the data. Reluctantly I agreed to pay.
I then wrote several times asking why it was taking weeks to recover the data. They replied that the data was recovered, but I would need to buy a new hard drive to transfer the data to. I told them that I had dozens of hard drives and I would send them one.
They told me that they had no way of mounting a drive if I sent them one of my own. THIS WAS INCREDIBLE.
I send them a spare hard drive and a USB adapter that they could plug into a USB port to read the drive.
A week later they asked me if I had sent the drive yet. When I said I sent it an hour after taking to them, they said they would check with their receiving. Evidently they found it.
Then they wanted me to sign a form saying that they had recovered my data and everything was in good order. I refused to sign it because I had not received the data back. They then shipped me the drive but had lost my adapter.
The drive was password protected. They refused to give me the password until I signed the release. I refused to sign the release until I saw the data.
In the mean time, the rep I was working with was fired.
The supervisor agreed to reimburse me for the adapter just as soon as I signed the release.
It is now headed for court.

Last month, I just could not open my E disk in my computer, which is an important one of my company.
There were too many pics and files in it, and my boss was anxious about it.
Also, I was afraid that the project would be delayed and then we would suffer a big loss.
One of my friend recommended to me so that we got to know that fileretrieval.com.
The company did a great job for us and helped us fixed the issue.
Therefore, my E disk was able to be opened again.
Thanks a lot for your hard work.

As a writer who uses his computer on a daily basis, File Retrieval really helped give me peace of mind when it came to recovering countless documents, including screenplays and short stories after I foolishly broke my laptop. The representative I was put in touch with from File Retrieval was friendly and professional, while providing a reasonable price for their service, and it took them only a few days to recover everything. I have recommended File Retrieval to all my friends, coworkers and family members. Hopefully I won't need to use this service again, but if I do, I wouldn't consider anyone else to get the job done.

I had an external hard drive that I had dropped and it had erased all my data. I was so angry, To say the least. I think we all know how annoying and frustrating that can be. I had lost all my family photos and all f my music. It was a 1TB external. So, As you could imagine I had a lot of files on it. I had used FileRetrieval before and they were professional and amazing helping me out with a laptop problem.

I got in touch with them once again! They were fantastic, Yet again! They gave me a quote on how much it would be to fix it and get all my files back. As always, It was a great price! How could I pass it up? I sent them my external, And they were amazing with keeping in touch with me and letting me know how it was going. After about 3 days they informed me that they had shipped my external back to me and it should arrive within two days. It arrived a day later!

I was so pleased with the level of professionalism that always have when dealing with valuables. They were quick to respond to any and all questions that I had. They were quick to fix and ship my hard drive. It was over all a great experience as it was the last time! I will be sure to go to them for any and all of my needs when it comes to getting my files back! Will definitely be getting in touch with them again!

I am a professional photographer and I had my SD cards broken due to water and mechanical damage in the worst timing possible. I needed to recover the photos from a wedding photoshoot urgently within one week! I checked multiple companies and compared their services. Some offer crazy expensive packages that do not guarantee their success. There is not a lot of companies that would diagnose anyone's problem within 4 hours and give you a detailed information on what can be done and how much data can be retrieved.
FileRetrieval helped me with their online chat support already from my home and I felt that I can trust them. I decided to go for a 4 day package value which proved to be done within 3 days from our initial contact.
They recovered 100% of the photos (more than 6,000) with no loss of quality or damaged files.
During that time they kept me updated on how the process is going and the exact time of completion. They provided me with tips and advice on how to prevent such damages to occur in the future and basic tips on how to attempt to recovery on my own without too much risk, before contacting recovery services.
In case something similar happens again (I hope not) I will contact them again for sure. They saved me lots of money and reputation recovering all of the data I had almost lost. I would also like to recommend them to anyone that is currently in search for reliable, quality, and fast service

I appreciate The fast service. My laptop crashed about 11 am on tuesday. I contacted fileretrieval.com and was able to meet up with a technician by afternoon. You guys deeply understand how urgent life can be. It took a couple days and thankfully I got all the files I needed back. I appreciate you guys alot.

Excellent service and very fast. They arranged to have my hard drives sent to them and gave me solutions in less than two days, and that is with the basic recovery. They have reasonable prices and were willing to work with me on pricing. The service was amazing for a reasonable price. I had searched for a long time for a company who would recover my data from badly damaged drives and they were the ones to do it and they did it well. I will remember them in the future if I need something recovered.

I lost all of my thesis paper soft copy that was very important for me. I was searching for a solution. One of my friend suggested me to try the service. And I am really satisfied with there service because I was found all of my documents.

In an effort to provide veritable information to the public looking for a company that can retrieve their files, I write to update my review.

Since the catastrophic experience I was personally contacted by high level managers who showed personal interest in not only correcting the past experience but providing excellent service going forward. It did take me some time to reach them but once I did, the company has been professional, efficient, and, most importantly, very polite. It seems they are taking measures to address the gap and have uniformly good service.

Based on this I am updating my review to reflect that on average, the experience has been good (very bad beginning and a good end). I recommend file retrieval.

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Previous review
My most recent experience felt like I was talking to a used cars salesman. If a customer is willing to pay an outrageous sum and sign off their credit card information without knowing what they are agreeing to or signing then the experience goes smoothly.

I turned in my laptop and received a timely diagnostic. During the first diagnostic I was told there was a high chance the laptop was damaged beyond repair but the company did not asses the laptop in detail since they specialized in data recovery. This sounded fair.

After two weeks I received a call from the first representative, a very friendly and professional contact. I was waiting for a final price from him when a second representative took my case. This person was aggressively pushing for a sale using hyperbole and unfounded guarantees. He even said my laptop was now turning on and showed no issues when all previous representatives had been honest with a different diagnostic. It was clear he was more interested in taking my credit card information than in delivering a professional service. During the call he did not know the model of the year of the device. He first said my laptop was in SanFrancisco while he was in Ohio and later said he spoke with an engineer in Ohio who had my laptop.

We had found a final price when when i began asking about the companies policies in the off chance things don't go 100% (as has been the case with some of the reviews on this page).The representative got very aggressive, raising his tone of voice, speaking faster and sounding distressed (saying things like "are you kidding me!"). I had my credit card in hand when I asked him to send me information on the terms I was agreeing to (final price, total charges, guarantees, etc.). Even restaurants and clothing stores have this printed on the receipt. If this is a transparent trustworthy company, what is so threatening about sharing the policies both customers and company are bound to when payment is made?

Long story short, when I asked to know what i was paying for in writing the representative screamed "Are you kidding me, have a nice day, bye" as he hung up the phone on me.

The once respect I had for this company is completely deleted. Judging by other bad experiences on this thread, at this moment I would not trust them with my credit card and much less with my device.

I was very impressed by the fast and accurate evaluation of the necessary repairs, and timely and courteous communication of the retrieved data. I am relieved to have the experts at Fileretrieval.com at my service if and when I have an issue concerning any file or Data retrieval. I found this company to be very efficient and effective.