4 years ago
I've been ordering from them for over 10 years, one thing is for sure. We always receive our order within there shipping times. I emailed once to please rush it out the door and they were able to ship out the same day.
6 years ago
Great quality name brand products, Helpful and always respond within 12hrs. I wish it was quicker but at least i get a reponce everytime.
10 years ago
Ordered from them for 5 years never without any problems, I had returns as well and the company was fair. I recommend to all my friends and family.
10 years ago
Filterace sells undersized filters for standard return air grills. They do not fit well therefore will not filter well. Danny agreed to the return of these filters for a refund and issued a RMA#. He has had my filters for 2 weeks and has still not acknowledged that he has them. My UPS tracking says they were left on the front porch of a residential address. I purchased using paypal and opened a complaint with them. He promptly got it closed by promising a refund which I have yet to receive. I must now go through my credit card issuer to file for a refund. Danny will also insult you personally if you get demanding about quality customer service. Beware of this company.