Amber
2 years ago
We were at the very end of our renovation project of our open plan property and the Building Control wanted us to put up a fire wall, thus changing the layout of our open vision, until our architect mentioned the Acumist System. So I contacted several of the Plumis accredited installation companies to see if anyone could help us urgently with installing this system.
Firefend and particularly Karen in their office, was amazing, she responded immediately, asking for plans of the property and once received she immediately worked out and quoted on the installation, giving me all the details I needed and said they could install as soon as we were site ready. Out of around six companies contacted, Karen was the first to reply, indeed only two others replied several days afterwards, saying they could quote but the time-line was too long for us on installation and another company just quoted too much, in fact when I mentioned Firefends quote they could not believe the value for money we were getting with their quote.
So we decided to go ahead with Firefend and we are very pleased that we did, again Karen was wonderful speeding the process up for us, as we already had a buyer for our property and did not want to delay the whole buying process because of this and Karen was true to her word in getting the paperwork sorted for us in record time.
I would definitely recommend Firefend for Karen alone, she is a true credit to the company and a real organiser.
Firefend and particularly Karen in their office, was amazing, she responded immediately, asking for plans of the property and once received she immediately worked out and quoted on the installation, giving me all the details I needed and said they could install as soon as we were site ready. Out of around six companies contacted, Karen was the first to reply, indeed only two others replied several days afterwards, saying they could quote but the time-line was too long for us on installation and another company just quoted too much, in fact when I mentioned Firefends quote they could not believe the value for money we were getting with their quote.
So we decided to go ahead with Firefend and we are very pleased that we did, again Karen was wonderful speeding the process up for us, as we already had a buyer for our property and did not want to delay the whole buying process because of this and Karen was true to her word in getting the paperwork sorted for us in record time.
I would definitely recommend Firefend for Karen alone, she is a true credit to the company and a real organiser.