Kristian
1 year ago
My trusted provider of all things diamond-related! Each purchase is quick and easy. Great, helpful staff.
,
Jill
1 year ago
Kerry was a pleasure to work with. Fair, honest and totally above average service. I'll be back!
,
Darin
2 years ago
I have been dealing with Myles at Firenze since we went to New York for the first time in 2016. I live in Washington State & have bought several pieces since. Great customer service & no problems with delivery that far either.
,
Elisha
2 years ago
Miles was very patient and helped me select the earrings that best fit my style and budget. I have been extremely delighted with my purchase
,
Maya
2 years ago
I had spotted a pair of Simon G Diamond Antique Style 18k Three Tone Gold Dangle Earrings online and found out that they are not made anymore, but Firenze Jewels could have a pair made for me. I was a bit reluctant to have a Jeweler so far away (I live in California), but Gabrielle made the transaction seamless and professional. I sent her a picture of the earrings and she guaranteed me that Firenze could get them for me. The transaction went smooth as can be with Gabrielle calling me the day before to let me know my earrings would be arriving before 10:30 am, and to make sure I was home. Firenze has beautiful jewels and I will definitely be purchasing more from them. As a side note, I am a college professor at a college in San Francisco and I teach a class of professional selling. I wish Gabrielle lived closer, because I would have her come as a guest lecturer to teach the class about exemplary customer service.
,
Clarissa
2 years ago
This jeweler is a pleasure to deal with. The people are so nice and knowledgeable. And I love their selection. I plan to visit them again on my next trip to New York. Highly recommended!
,
Antoine
2 years ago
I love doing business with Firenze Jewels. They are always so helpful in answering my questions.
They are quick to fill my orders and ship items quickly with FedEx and make sure I sign for product.
I can't wait to buy from them again soon!
,
Marlon
2 years ago
My second great experience with Gabriellle and Firenze. The lineup of jewelery is excellent, unique and wonderfully displayed and detailed on the website. The service I received (again) from Gabrielle was excellent. I will definitely purchase from Firenze again. Thank you, Jim in TX
,
Candace
3 years ago
My husband recently purchased a ring for our 25th anniversary. I searched all over and fell in love with this ring. My husband was hesitant about making a purchase for quality jewelry over the internet. He was soon put to ease when he spoke with a couple of different people at their store in NY. Their customer service was outstanding and the ring is exquisite. It far exceeded my high expectations.
,
Marshall
3 years ago
When i was in Florence i went to this shop to buy a gift for my mother!
The have different kind of jewels and brands.
For a simple but appreciated gift, I advice you to go to this beautiful shop!
The have different kind of jewels and brands.
For a simple but appreciated gift, I advice you to go to this beautiful shop!
,
Craig
3 years ago
Words can't describe the excellent service that I have received from Gabrielle and team! The pieces are beautiful! They are easy to work with remotely (photos, insured mail, etc.). I don't even bother looking anywhere else. I know I am going to get the best quality, prettiest jewelry, at the best price!
,
Chase
3 years ago
My engagement ring is breathtaking, like anyone I鈥檝e seen before. I couldn鈥檛 be happier. It鈥檚 a showstopper!!!!
Thank you 鈾ワ笍
P.S now we need the weeding bands to match it, we will be needing your help. ??
Thank you 鈾ワ笍
P.S now we need the weeding bands to match it, we will be needing your help. ??
,
Myron
3 years ago
The earrings I purchased are gorgeous! They shine like crazy and are of excellent quality. Gabriela was a great helper with my decision to purchase these earrings because, online, it is very difficult to imagine what they look like in person. She was extremely helpful and definitely guided me in the right direction. She is an asset to the company. To my delight, they were everything and more than I anticipated. I wouldn鈥檛 hesitate to purchase something again someday.
,
Rhonda
3 years ago
Awesome experience all the way round. I ordered over the phone bracelets I saw in a magazine. I could not have been happier when they arrived.
,
Maurice
3 years ago
Love my necklace. Exactly as described, no complaints
,
Karla
3 years ago
Had an amazing experience at Firenze Jewelers! They are very professional and helpful and not pushy. They have quality merchandise at reasonable prices! I bought earrings and a ring during my last visit and receive numerous compliments every time I wear them! I highly recommend them!
,
Larry
3 years ago
I love the ring we bought there to replace my wedding ring I lost. Our experience with our sales person was great from beginning to end. Our buying experience couldn't have been better. They were wonderful to work with.
,
Marisol
3 years ago
Ronnie is the best. I have been dealing with him personally for nine years and his expert advice has never led me wrong.
Sincerely,
Todd Smith
Sincerely,
Todd Smith
,
Lakisha
3 years ago
Firenze Jeweler was very helpful for us finding the right stone and setting we were looking for
,
Meghan
3 years ago
Beautiful jewelry, great service, great delivery !
Thank you Firenze Jewels.
Thank you Firenze Jewels.
,
Stewart
3 years ago
Firenze was terrific to work with on a long distance transaction. The purchase and receipt of a beautiful diamond pendant and a diamond necklace was smooth, efficient, and worry-free. My sister in Japan ordered the pieces, to be sent to my work place in San Francisco, California. I could not ask for better attention to detail and timely updates from staff. The pendant and the necklace are exceptionally fine, and exceeded my expectations. Beautiful, lasting jewelry from trustworthy jewelers.
,
Judith
3 years ago
Fantastic service and excellent products!!!
,
Giovanni
3 years ago
Great sales personnel,
Good price
Will be back
Elliot
Good price
Will be back
Elliot
,
Alec
3 years ago
Great service and fair prices
,
Rochelle
3 years ago
Ring was perfect – thanks guys!