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I have ordered the "M氓ltider med 1400 KCAL i 5 dage" food package on Monday, April 22, 2019. My food never arrived and I didn't receive any notification with an explanation, so I wrote them on Thursday, May 02, 2019 explaining that I never received the food and asked for my money back. I didn't get a response but later on the same day (at 23:18 to be more precise), I got a message explaining that the food was delayed and if I wanted a refund I needed to write them back.
So, I replied to that email asking for a refund on May 03. No response. On May 12, I wrote again. No response. Then I called them on the week of May 13. They told me that they were working on it and that he had my email opened and that finance would contact me right away to send me a refund and a discount code if I wanted to order again in the future. It's been one week and I still have not heard from them with my refund. I tried calling them again today but nobody answered.
It's been more than a month since I ordered the meal package with them and still no meal nor refund. This is a complete scam!!! I feel completely ripped off.
UPDATE: I managed to speak with them today and they guaranteed that my refund will be available tomorrow.
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Thanks for coming in our area……..
THANK YOU SO MUCH……