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Once I placed my order I quickly received an email starting that items normally ship within 24 hours and that they would take 20% off if I responded to the email to let them know. Because the company is based outside of Canada, the price came out to a bit more than expected but I was prepared for that. Out of curiosity, I decided to read some reviews on the business and my heart sank. There were many 1 star reviews stating the business is a scam. I waited several days before I sent a follow up email, as I had not received an update with a tracking number and this was concerning to me after reading all of the negative reviews. I received a response within 1 day with a tracking number, my package was delivered via FedEx a day earlier than expected and the quality and fit of the muzzle is great! I am very happy with my purchase and would likely order from the company again but I cannot give a full 5 stars because I should not have had to reach out to the company to receive a tracking number.
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They have created sites such as boxer-dog-breed-store.com
Husky-dog-breed-store.com and many others just replace the dog breed at the beginning of the site with just about any popular larger breed and they have a site for it.
Perhaps it may just be for marketing. I dont think so. I believe the additional sites are created obfuscate the true company and thus prevent people from finding these reviews.
Ultimately the orders are all filled through fordogtrainers.com and they do not tell you this is the case.
There is zero contact information on any of these affiliated sites. I had to do the digging.
I did receive a product, not the product I was sold. I ordered a $53 muzzle which I expected to be custom made for a boxer but what I actually recieved was a generic size 20 pitbull muzzle.
Thankfully it fit but it was definitely not a custom fit and that is why I paid nearly $60 after tax for a muzzle.
I recieved an original order confirmation followed by a shady plain text email stating that if If I emailed them back with the names of other products on the site they would add them to the order.
This isn't a flea market. This is the Interner. Who does business like that?
This means they are perfectly willing to charge your card or at least have the means to do so again after your original order is placed.
I will likely have to now cancel my credit card because of these people.
I never recieved any sort of shipping confirmation or tracking information. Suddenly one day a product miraculously arrived.
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Fordogtrainers products and customer service is far superior
Always looking for an excuse to order more bits
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We have their police bite suits which was specifically made to measure for me and it's fantastic much better than my previous bite suit from another company I can move freely in it while being confident I am fully protected.
Then we have a range of their bite sleeves as we train IGP as well as security and again they are really well made for young to experienced dogs.
Most of our members use their leather leads and harness and muzzles and every member speaks really highly of their equipment and service.
One member needed to change a muscle and it was exchanged without any issues.
We ordered IGP blinds recently and the courier damaged one and ForDogTrainers exchanged it without hesitation so for me first class service.
I highly recommend them as do our members
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I'd recommend them to everyone who wants anything for their dogs
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Marjon from the Netherlands.
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https://www.dogsportholland.nl/
DOG SPORT HOLLAND IS HIGHLY RECOMMENDED by me
…..They filled my order with their inventory & shipped in 1 day, & are known in the business w/ working dogs for years, I would honestly write they are respected & have high quality dog equipment, & helping customers.
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Dog Sport Holland is het bedrijf van Hanny van Nimwegen en Nicole van Dam.
Hanny is rond 1985 begonnen met kleine reparaties aan KNPV pakken. Nieuwe mouwen inzetten, met lapjes jute repareren, leren pakken opknappen, etc.
Langzaamaan groeide het bedrijfje onder de naam Hondensportartikelen Hanny van Nimwegen. Van 1 machine in de voorkamer van Hessenweg 194 tot een compleet ingerichte schuur.
Zo groeide het bedrijf uit haar jasje. Opzoek naar een groter pand vonden we op Hessenweg 190 een geschikte lokatie.
In 1993 ging Nicole volledig in het bedrijf meewerken.
Door de groei en de internationale bekendheid vonden wij het nodig om een andere naam aan te nemen. Dog Sport Holland.
Na bijna 10 jaar aan de Hessenweg 190 te hebben gewerkt zochten wij in 2001 wederom een nieuwe lokatie. Dat is ons huidige adres. Jan van Arkelweg 3 in Achterveld.
Hier hebben wij een mooie, ruime winkel en een prettig atelier. Samen met Jamie en Demi werken wij aan het (door) ontwikkelen van hondensportartikelen. In ons atelier staan talloze naaimachines, snijmachines ed. hiermee maken wij met veel plezier onze bijtpakken, mouwen, leerwerk etc.
Hierdoor is het mogelijk om tegemoet te komen aan de wensen van de klant.
Voor het aanmeten van pakken is het raadzaam vooraf even te bellen zodat wij voldoende tijd kunnen inplannen om alle mogelijkheden door te nemen.
Een afspraak maken voor kleine reparaties is ook handig, hierdoor is het soms mogelijk om te wachten op de reparatie en het materiaal gelijk weer mee te nemen.
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I wanted to edit my original review again to reflect this. I do not seem to be able to do this but apparently I can submit another review. I wanted to change the rating back to one star.
Instead of sending a return label they issued a "response" to my original review that completely ignored the issue of poor craftsmanship and goes on and on about the fit, which was never the issue.
They go on and on about how wonderful they are and how everyone loves them. The 14 one star reviews other than mine would belie this.
The muzzle they sent is very asymmetrical in construction with the spine noticeably off center.
The large ventilation holes are noticeably uneven.
The padding is bunched up with the rivets on the very edge of the padding material.
If given the opportunity to inspect this example before purchase I would have not bought it.
Instead of a refund I am getting a run around. One would do well to avoid this merchant.
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