ForDogTrainers

Rosemary
4 months ago

This is a con job company. Do not buy hear, they do not deliver your goods. I ordered a leash, they keep telling you it's on it's way still after 2 1/2 months. Telling me some bull$#*! that it's made in Ukraine and some other country across the world. They make it sound like it's made in US. I'm so pissed.

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Avery
9 months ago

I ordered a collar and leash on April 24th. When I checked my email to see what the status was a week later there was this strange email from Guy telling me that I could add more to my order at a discount by replying to the email. I replied telling him that I did not want to add more at this time and asking for a tracking number. He replied with a tracking number and for the next 3+ weeks I would check on that tracking number and it would always say the same thing – that the label had been created but the item had not yet been shipped. I tried calling but would always get some automated system that would simply say "press 3 to connect the call" and I would do that and it would hang up on me. I'd call back and each time the same type of recording but with a different number i should press, so I wasn't able to speak to anyone. I would get prompt replies to my emails, but the replies were always excuses. "It had been shipped to their distribution center", "Covid was causing shippers to have delays". I told them last week that if the tracking did not indicate that the order had been shipped by the time one month had passed since my order then I would demand a refund. Today it has been one month and 3 days so I went to the website for a chat session with customer support. Guess what they told me? First they told me it had been shipped UPS. I told them to check that tracking number, which of course showed it had not. Then they gave me the line about the distribution center again. When I said I wanted a refund today they said their "finance department" was closed for the day. This was at 1:30 in the afternoon east coast time. I demanded that they call me as it is impossible to get in touch with them. A lady who clearly speaks english as a second landuage called me and made more excuses as to why I could not get my refund today. She hung up on me and another lady called me back and assured me that the finance department would refund my money tomorrow. I'll let you know if they do – but I'm not holding my breath.

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Branden
9 months ago

I stumbled upon ForDogTrainers when I was looking to find a leather muzzle for my shepherd. It was the only site I had seen where you can enter custom muzzle measurements and not just try to guess based on the generic sizing chart (which has been unsuccessful for me in the past).

Once I placed my order I quickly received an email starting that items normally ship within 24 hours and that they would take 20% off if I responded to the email to let them know. Because the company is based outside of Canada, the price came out to a bit more than expected but I was prepared for that. Out of curiosity, I decided to read some reviews on the business and my heart sank. There were many 1 star reviews stating the business is a scam. I waited several days before I sent a follow up email, as I had not received an update with a tracking number and this was concerning to me after reading all of the negative reviews. I received a response within 1 day with a tracking number, my package was delivered via FedEx a day earlier than expected and the quality and fit of the muzzle is great! I am very happy with my purchase and would likely order from the company again but I cannot give a full 5 stars because I should not have had to reach out to the company to receive a tracking number.

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Erica
1 year ago

So apparently this website has created several other websites in order to disguise who they are.
They have created sites such as boxer-dog-breed-store.com
Husky-dog-breed-store.com and many others just replace the dog breed at the beginning of the site with just about any popular larger breed and they have a site for it.
Perhaps it may just be for marketing. I dont think so. I believe the additional sites are created obfuscate the true company and thus prevent people from finding these reviews.
Ultimately the orders are all filled through fordogtrainers.com and they do not tell you this is the case.
There is zero contact information on any of these affiliated sites. I had to do the digging.
I did receive a product, not the product I was sold. I ordered a $53 muzzle which I expected to be custom made for a boxer but what I actually recieved was a generic size 20 pitbull muzzle.
Thankfully it fit but it was definitely not a custom fit and that is why I paid nearly $60 after tax for a muzzle.
I recieved an original order confirmation followed by a shady plain text email stating that if If I emailed them back with the names of other products on the site they would add them to the order.
This isn't a flea market. This is the Interner. Who does business like that?
This means they are perfectly willing to charge your card or at least have the means to do so again after your original order is placed.
I will likely have to now cancel my credit card because of these people.
I never recieved any sort of shipping confirmation or tracking information. Suddenly one day a product miraculously arrived.

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Brittani
1 year ago

I ordered a harness that was near $200. When i didnt recieve the order after 30+ business days they said they would give me a refund. I havent had comformation of refund nor has anyone got back to me after endless emails. Not happy. Dont buy off them ever.

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Howard
1 year ago

I have purchased IPO clothing and equipment from ForDogTrainersUK and I am always happy with the quality of my purchases. They always arrive within the specified delivery times and are well packaged. The training jacket they offer is my best purchase since starting IPO. Not only was it made to measure with a great fit, but they added my club logo for no extra charge. Despite wearing it pretty much everyday it still looks like new.

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Justin
1 year ago

I'm very fussy and have delt with many different companies
Fordogtrainers products and customer service is far superior
Always looking for an excuse to order more bits

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Kerri
1 year ago

I brought my dog a leather harness and it is excellent quality I will definitely be purchasing a few more items thanks guys

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Brooke
1 year ago

My harness arrived on time and it's really good quality and I am happy to recommend this company and their equipment

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Blair
1 year ago

Excellent equipment and as a professional dog trainer I need equipment that I can trust 100% of the time.
We have their police bite suits which was specifically made to measure for me and it's fantastic much better than my previous bite suit from another company I can move freely in it while being confident I am fully protected.
Then we have a range of their bite sleeves as we train IGP as well as security and again they are really well made for young to experienced dogs.
Most of our members use their leather leads and harness and muzzles and every member speaks really highly of their equipment and service.
One member needed to change a muscle and it was exchanged without any issues.
We ordered IGP blinds recently and the courier damaged one and ForDogTrainers exchanged it without hesitation so for me first class service.
I highly recommend them as do our members

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Dominique
1 year ago

I have purchased a number of items from these, including clothing and equipment. I can't fault the quality of the equipment or the level of customer support they give.
I'd recommend them to everyone who wants anything for their dogs

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Kristen
1 year ago

I purchased a leather leash and collar, very good quality and durable. Very impressed! Been used at the beach over that few months and still supple.

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Alexander
1 year ago

I wait now a week for my order H17##1106 but i havend resived nothing i am thinking to contact my creditcard compagny to tell them about this compagny because i don't trust them.

Marjon from the Netherlands.

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Jena
1 year ago

I ordered from dog trainer canada.com thinking this was Canadian 3 weeks later nothing I request a tracking number,track it and its being shipped from Israel Post what the hell. Probably going to have to pay duty on that. 4weeks later still nothing, should of read these reviews first

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Mayra
2 years ago

I've reported this business to my credit card company as fraud. I highly suggest you all do the same. In an age where I can order something through eBay or another international site and not take 2 weeks to "ship" an item with countless excuses about how they transfer items to a warehouse that's in a village is beyond me. Please everyone, call this into your card issuer/bank as fraud. That's what this is. A collect our money and never produce a product fraud.

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Patricia
2 years ago

Please do not waste your time with ForDogTrainers, they are backchaining, no inventory & you can wait weeks,

https://www.dogsportholland.nl/
DOG SPORT HOLLAND IS HIGHLY RECOMMENDED by me
…..They filled my order with their inventory & shipped in 1 day, & are known in the business w/ working dogs for years, I would honestly write they are respected & have high quality dog equipment, & helping customers.

*******************

Dog Sport Holland is het bedrijf van Hanny van Nimwegen en Nicole van Dam.

Hanny is rond 1985 begonnen met kleine reparaties aan KNPV pakken. Nieuwe mouwen inzetten, met lapjes jute repareren, leren pakken opknappen, etc.

Langzaamaan groeide het bedrijfje onder de naam Hondensportartikelen Hanny van Nimwegen. Van 1 machine in de voorkamer van Hessenweg 194 tot een compleet ingerichte schuur.

Zo groeide het bedrijf uit haar jasje. Opzoek naar een groter pand vonden we op Hessenweg 190 een geschikte lokatie.

In 1993 ging Nicole volledig in het bedrijf meewerken.

Door de groei en de internationale bekendheid vonden wij het nodig om een andere naam aan te nemen. Dog Sport Holland.

Na bijna 10 jaar aan de Hessenweg 190 te hebben gewerkt zochten wij in 2001 wederom een nieuwe lokatie. Dat is ons huidige adres. Jan van Arkelweg 3 in Achterveld.

Hier hebben wij een mooie, ruime winkel en een prettig atelier. Samen met Jamie en Demi werken wij aan het (door) ontwikkelen van hondensportartikelen. In ons atelier staan talloze naaimachines, snijmachines ed. hiermee maken wij met veel plezier onze bijtpakken, mouwen, leerwerk etc.

Hierdoor is het mogelijk om tegemoet te komen aan de wensen van de klant.

Voor het aanmeten van pakken is het raadzaam vooraf even te bellen zodat wij voldoende tijd kunnen inplannen om alle mogelijkheden door te nemen.

Een afspraak maken voor kleine reparaties is ook handig, hierdoor is het soms mogelijk om te wachten op de reparatie en het materiaal gelijk weer mee te nemen.

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Jay
2 years ago

Over 10 days and not shipped. First I ordered days later they said they did not charge for shipping next they wanted me to send PayPal I did days later they wonted transaction # I give it days later they said we will give it to the Wright department still days later not shipped. If you want something from this company order it a year before you need it.

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Emilie
3 years ago

They ripped me off of 100$, I ordered a french bulldog muzzle and it still hasn't showed up, 53 days and counting! I asked for a refund and still haven't got it and doubt i will! They have stopped replying to emails, delete my comments of Facebook to show what a scam they are and have gone silent since asking where is my product or money! If you google dog muzzle they come up with so many random pages or your area code to try pull you in to their bull$#*!. For example if you type muzzles Australia it will come up with .au or for nz .co.nz but it's a company in America who say they make it there and then order it from Israel and never shows up! Don't waste your money or time!! It's a scam!

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Rosa
3 years ago

Ive ordered twice through ForDogTrainers and had great communication/service both times and the products have been of good quality. Ive had a swift response to all my questions and the staff were very detailed oriented enough to let me know that the muzzle I ordered initially for my dog may not be the right fit for him and gave me an alternative recommendation that turned out to be the right fit. I was so thankful for the advice and impressed that they cared to that degree to contact me before processing the order to recommend a different type of muzzle. Thanks again for the product and the helpful advice. He is wearing this one comfortably and safely thanks to your help.

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Heath
3 years ago

So I been trying to order from this company for over a week now and Im not talking no little order Im talking a couple hundred dollars worth of stuff and I have had the WORST MOST UNPROFESSIONAL EXPERIENCE EVER FROM THIS COMPANY! First of all my credit card declined the sale bc it thought it was fraud so I verified the purchase from my credit card called this company and informed them to run the card n only have a very small window to do so be for it gets declined again so what do these people do wait till the next day and hours later to try n run my card after I specifically explained to them that they had to do it then or else it would come back denied now a week has gone by n about ten orders later I still HAVE NO ORDER IN THE SYSTEM NO NOTHING NO PRODUCTS NOT EVEN A ORDER NUMBER BC THEY KEEP CANCELING MY ORDERS THEN WHEN I CALL THEY ENDED UP HANGING UP ON ME BC I WAS UP SET WITH THERE UNPROFESSIONALISM AND WITH THE WAY THEY OPPERATE SO THEY HUNG UP ON ME N INSTEAD OF RUNNING MY CARD AGAIN JUST CANCELLED ALL ORDERS NOW EVERY TIME I CALL TO CANCEL THE OTHER ONE THEY WONT PICK UP SMH… horrible horrible service

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Dillon
3 years ago

I ordered 3 products and received instant email confirmation of the order. Within a few minutes, I received another email offering me 20% off any additional items I purchased within 24 hours. I didn't take advantage of the offer but liked the idea. One of the items I ordered was a nylon skirt pouch to carry treats and rewards. I received an email asking me my waist and hip measurements to make sure the item would fit properly. Nice! It fit perfectly! I'll be ordering more items from Fordogtrainers.com.

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Rebekah
3 years ago

Ordered a brown leather harness and leash with brass buckles. Shipping was slow but considering where it came from I can't complain. They provided a tracking number immediately upon request and answered all of my emails within an hour. The harness and leash are gorgeous and the leather is great quality and I'm expecting them to last awhile. Would order again.

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Kristen
3 years ago

good products. so if you know exactly what you want you are ok but if you need customer support its not going to happen. Tried countless ,(at least 10 times), to contact to return an item that was misrepresented on the website. I called during the designated hours as stated by their answering machine but nobody ever picked up the phone. I always recommend their products to friends BUT always remind them what happened to me that their customer service doesn't exist as it is nonexistent.

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Jarrett
3 years ago

Well, it has been over 10 days and no return label has been sent as was promised.

I wanted to edit my original review again to reflect this. I do not seem to be able to do this but apparently I can submit another review. I wanted to change the rating back to one star.

Instead of sending a return label they issued a "response" to my original review that completely ignored the issue of poor craftsmanship and goes on and on about the fit, which was never the issue.

They go on and on about how wonderful they are and how everyone loves them. The 14 one star reviews other than mine would belie this.

The muzzle they sent is very asymmetrical in construction with the spine noticeably off center.

The large ventilation holes are noticeably uneven.

The padding is bunched up with the rivets on the very edge of the padding material.

If given the opportunity to inspect this example before purchase I would have not bought it.

Instead of a refund I am getting a run around. One would do well to avoid this merchant.

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Josephine
3 years ago

We are in the dog training business, and have been using For Dog Trainers for a few years now. They are a great company to work with: their customer service is very responsive, and answer our questions quickly. Their products are great and reliable.

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