Forest Avenue Veterinary Hospital

Nicolette
21 years ago

Love Dr. Munroe! He is amazing with birds! Always a wealth of knowledge and he truly cares!

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Oliver
21 years ago

We moved from Florida about a year ago and were in the search for a good veterinarian clinic. We have a cat and a dog that are getting older which means more frecuent vet visits. We are so glad we found this place. Let me start with their customer service. We took my cat to the emergency room for what seemed to be a impacted tooth, unfortunately they were not able to treat him there so we had to dial different vets to see who would be able to see him that same day. Fortunately we came across this clinic and they took him in right away. Not only did they extract the teeth but they also found out his jaw was fractured something the emergency vet hospital didn't. They also performed surgery the same day. I was terrified to see what the bill was going to look like. I honestly thought we would be looking at a $2000 charge. I was impressed with what we were charged considering everything they had to do on my cat. This also included all of his anual shots and blood work.
Most recently I took my dog, she had blood work done and a Lyme disease test. Thankfully she doesn't have Lyme disease but she had to be put on medication for what seems to be arthritis. She also got some additional medication for her skin as well as her shots and a medicated shampoo. Again I was very pleased with the bill I had to pay.
The staff is great they always greet us with excitement. I'm happy I found a great place who will be taking care of my fur babies health issues.

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Benjamin
21 years ago

I had to wait some time to write this review. I needed time to be calm, fair and open-minded.

My interactions with Forest Ave Veterinary Hospital started approximately 3 years ago when I brought my 8 year old cat in to be examined. I brought him in because he had steadily been losing weight.
It turned out that he had diabetes. All though it was extremely expensive for all the testing and treatments, there was not a second thought in my mind to do it.
He was subsequently prescribed insulin and we started him on it immediately.
It took some time and several more office visits to get his dosage correct, but we finally did and Muck Muck (our cat) eventually got back to his normal weight and was doing great.

I would call the pharmacy every month and then go pick his insulin up.

Recently, I called the pharmacy to get his medicine refilled and the pharmacist told me that the Veterinarian would not refill the insulin. I immediately called the vet and inquired why. The vet then told me that she was not willing to give him a refill until she was able to examine the cat. I informed her that the cat was doing great and that I had opted to not bring him in for a 5th visit, because he was doing really well.
I am a single dad and every extra dime I had went to his insulin/needles, so ANOTHER vet visit seemed unnecessary to me because he was doing perfect.
The vet still refused to re-fill his medicine, so I had no choice but to bring him in for another visit. I asked how much it would be and she informed me the total cost for the visit would total $66.00.
At that point it had been 3 days since his last insulin shot, but he was doing fine.
The vet looked that cat over and then took him in another room to check his blood glucose levels. She returned and informed me that his levels were high. Which we knew because he had been 3 days without his shot. She then informed me that he is required to have a rabies shot every year, even though he is an indoor cat.
She said she would refill his insulin for 6 months, but would not go any longer than that until I bring him in for a rabies shot and I agreed.
The total for the visit came to more than double what she had told me on the phone, $150.00.
When I asked why the price had changed so much from what they had told me, she said because whoever told me that had been mistaken and that they had to draw blood.
I paid the bill and left.
I went the following morning and filled his insulin and gave him his shot.

I came home from work that evening to find our kitty had passed away.
I can only assume that it was from not having his shot for a little over 4 days.

The reason I'm writing this review is in hope of saving someone else the heartache my son and I are feeling from losing Muck Muck. He truly was a family member to us and we miss him dearly.

It is my opinion that he would still be here if she would have just called in his insulin and given me some time to get the money for another check-up, or at the very least, had given him some insulin at the vets office when he was there for the check-up.
I had begged the pharmacist and the vets office to please give me his medicine and that I would bring him in for the check-up as soon as possible, but they wouldn't.

The vet herself was very uncaring and cold when it came to our situation.

I literally felt like I was being exploited for more and more money and the punishment for me not spending more money with them, is my cat not having his life saving medicine.

I truly would recommend finding another Vets office, OTHER than Forest Ave Veterinarians.

We feel like Muck Muck would still be with us if we had gone anywhere but there.

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Stefan
21 years ago

This is a fantastic clinic – with a fantastic, caring staff – conveniently located on Forest Ave. Well, convenient for me, anyway. My 16 year old Maine Coon cat came down with a medical issue that needed relatively urgent attention, and they were able to get her in the next day. Every step of my experience with FAVH, from the initiating phone call to the final checkup has been top-notch and professional. The vet techs and the veterinarians are very compassionate, and interacted and talked to my cat like she was their own. Dr. Munroe did a full check-up before focusing in on the reason why we were visiting. At the end of the check-up, a few different courses of action from which to choose were clearly outlined. Thankfully the condition was very treatable (you worry with older pets!)

During the consultation, they even recommended an over the counter supplement (found on Amazon.com) that I could add to her food to help her with arthritis and/or joint mobility. Funny enough, I actually brought her to a vet in Massachusetts last year for arthritis/lack of mobility issues, and they recommended pain medication for arthritis without even mentioning supplements that could address the issue directly.

As great as my (and my cat's) experience at the clinic was, the clear highlight of the visit was the inexplicable presence of an old working Atari in the waiting room, ready and waiting to be used. Guys, I'm not kidding. Was this what visiting a vet was like in 1982? I might get my cat a rabies shot every 2 weeks if it gives me a reason to play Galaga or Space Invaders.

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Geoffrey
21 years ago

I was new in town and looked around for a new vet for my dog, based on the reviews I tried Forest Avenue Veterinary Hospital. I was very disappointed. I had come for a simple check-up and for shots. The vet pointed out SO many things that I should have tested or checked, when my dog was in fine health. He was rude to me and didn't appreciate that I was not going to listen to his recommendations. In the end the visit was still much more expensive than I anticipated.

I have since found another vet who I like MUCH more! None of the tests the vet suggested were necessary, so I am glad I went with my gut.

The receptionist was also not the most friendly person. The wait room is small and only has a few chairs.

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Taryn
21 years ago

We love Forest Avenue Vet! The staff is very friendly and the doctors are great and always willing to answer our questions either in person or over the phone. Both of our dogs enjoy visiting the vet too!

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Lucia
21 years ago

They are amazing and go above and beyond. You can tell they really care about their patients and the people who love them. Top notch!! Been going to this practice for almost ten years and always awesome!

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Trina
21 years ago

We were in town visiting our family this past weekend, and our dog had diarrhea so we wanted to have his stool tested for giardia and have him treated right away instead of having to wait until Monday. After calling around to several vets in the area, and being told that they would have to send the sample off site to test and wouldn't have the results until Monday, Forest Avenue was able to do the test at their office same day. The staff was extremely helpful and friendly, and in less than an hour they called me with the results. They were able to have our dog come in that morning for a quick exam and to be weighed for his medications. Dr. Wilson was wonderful with our overly enthusiastic dog! I am so thankful to them for taking us in that day, and someday when I can finally convince my husband that we should move to Maine, they will be our first choice for a veterinarian!

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Dwight
21 years ago

18 months ago I brought my 10 year old golden retriever to this clinic for her shots and a routine checkup, which included blood work. After the dog went home I never heard anything from the office. Over the year, the dog started showing signs of arthritis and sore joints- I contributed this at first to age. I took the dog to another vet partly because the staff attitude at Forest Avenue Veterinarian Hospital had been offstandish. The new vet took blood and had my old records sent over. The new vet learned that the dog tested positive for Lyme disease from the blood work that was earlier done at the Forrest Ave. Veterinarian Hospital and the disease had gone untreated. So her joints were inflamed from Lyme disease not arthritis. The dog suffered needless and had some permanent joint damage because of that. I would not recommend this vet clinic at Forrest Ave.

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