It's much better than click2houston and like sitejabber, the web staff and tech guys listen to your suggestions and they reply as well. And, you can even communicate with some of the newscasters and reporters via the blog and send them messages and they answer when they can as well.
They've had a few bugs causing some technical headaches for them but they seemed to have worked them out. I really like this site. I sent them a suggestion to add a feature for notifying us by email when we get a message and they actually put it into the program.
Like sitejabber, they care about their bloggers and want to help in any way they can. 😉