Fragnet

Jess
4 months ago

Really good service. You will get an answer or help almost immediately. I can warmly recommend.

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Preston
5 months ago

I have never rented a server before and I had many growing pains. but the support team over at Fragnet have done a AMAZING job guiding me through this. nothing but helpful, fast and clear responses and the prices are great. I haven't had any server connection issues.

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Clarence
5 months ago

I used FragNet to set up a modded terraria server and I couldn鈥檛 be happier with it. I was having issues setting it up myself and contacted them for help, they responded quickly and set everything up for me and I was on the server in no time.

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Sofia
6 months ago

Had BF4 servers running in the past with other provider but must say that Fragnet has to be the best out of the lot and will do what they can to help with install of plugins also gave me free procon to run the server.
I'm happy with the service.

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Roger
6 months ago

As a beginner to running my own DayZ server the customer service folks have been fantastic and all of them deserve a raise for their patience and willingness to help someone learn how everything works.
I've submitted many tickets and each of them have been answered as quickly as they can and have either pointed me in the correct direction or did the work for me as and described my mistake since I got frustrated a couple times with mods not working properly.
If I could buy them all dinner I would, if you're a beginner like I am this is a great place to start!

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Vanessa
6 months ago

Great servers and support from Fragnet! 5/5

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Charlene
6 months ago

Had a few issues with Rust but the staff came through and handled everything with ease. Would recommend. 10/10

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Donald
6 months ago

Guys first of all I would give to 'Fragnet' 10 stars because they are precise with costumers to resolve problems and they give really good advice for future problems what we can expect. Soo there was one problem with 'Terraria' and one of the stuff supporters I think his name was Edin.S helped me with my problems, he was so fast like it was peace of cake for Edin.S, he gave me bonus advice like he was so dedicated, guys I highly recommend 'Fragnet' and this stuff supporter for every problem you have, you can easily search for help or any advice you need about tech, servers, mods etc.

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Kasey
6 months ago

I had problems with my dayZ servers but fragnet staff reacted lightning fast and helped me resolve the issue. Very reliable and proficient in what they do. Im grateful to God for showing grasp of light and guiding me towards them. I would give 10 out of 10 but Im limited to 5/5.

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Kellie
6 months ago

Used to rent BF3 servers from them. Never experienced any issues. As I was fairly new, had to reach support a few times as I had questions. Their support was remarkable. Staff was friendly and you can see that they have knowledge.
5/5

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Selena
6 months ago

Never had a single issue with this hosting. Support staff is really friendly and helpful!

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Lacie
7 months ago

Poor service, poor support.

Everything starts off amazing but then after time you will see a massive decrease in service.

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Elizabeth
7 months ago

We hosted a Rust server with fragnet.net. After a month of our hard work they moved the server to a new machine meaning a new ip was issued. All our players were lost and we were set back by a month, We had constant lag issues almost all of the time and support was no help. A very poor service.

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Brad
7 months ago

I've been fighting a serious wave of depression and stress and during my time offline from gaming one of my clanmates advised our dayz server was down.

evidently a big update from dayz came through and it screwed up our server. all the mods were messed up.

I didnt have the will to deal with the extensive mess that the update caused, so i reached out to Fragnet's service team, whom in the past i'd already had really great experience, but due to the scope of the issue i didnt expect much.

it was over the 4th of july weekend so naturally replies were a bit slower, and even though i'd given up almost immediately on the server, they didn't i even asked for them to terminate the service because i just assumed i was wasting their time with the big effort required to fix the server's issues, which by the way weren't even caused by them. instead of terminating the service, they kept working at it. even when i'd given up, they refused to.
there's a premium price on the servers monthly, but when the support was needed, it shined. this has honestly been a real soft spot in my week, when nothing else has been.

thanks fragnet.

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Marco
7 months ago

I have had several services from fragnet.. I can鈥檛 think of any 1 time I have had a real issue that has created any problems, you can mark the severity of your ticket, even when marked as low I have had a quick response.. had a small amount of lag at one stage, this was resolved quickly and efficiently. Even had follow up messages asking if anything had become worse. Deffo 5 stars from me.

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Matthew
7 months ago

I love this, very good products and helpful costumer service

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Myra
8 months ago

Over the past years I have hosted a few (game) servers with Fragnet and my experience has been nothing but positive. I haven't encountered any problems with performance and their support replies quickly and has always fixed the issue almost immediatley.

This review is based on my experience with server for Battlefield 3, Minecraft and TeamSpeak all of which were hosted from Europe.

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Desiree
8 months ago

I strongly recommend to choose Fragnet, totally worth the money and their service is absolutely amazing!

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Drew
10 months ago

Not knowing why people are giving such bad rep about fragnet. We are partners for over 3 years now and i never had any bad experiences with them.

Fast support within 24H, no weird hidden costs and if there is a delay in something, they kindly even explain what the issue is. There is no other game server company that's doing that. They rather use you as a number. Fragnet doenst.

Fragnet is the server hosting for decent game hosting.

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Earl
1 year ago

I ordered a game server from this site and paid for it. Instead of a game server, I instantly got an email saying there was a delay with fulfilling the order and they'd be in touch soon. They did not get in touch.

Later I responded to the ticket asking what the issue was and if the server would be provided soon. They did not respond to that either. I then had to message them on Twitter to get any communication at all.

Finally, two days later, they replied to say they were out of London servers and I could either wait an unspecified amount of time, take a server in a different country, or have a refund. I got a refund and also told them it would be wise not to sell products they don't actually have, without at least notifying the customer before purchase that there was a stocking issue.

I'm giving them two stars instead of one because at least they swiftly processed the refund and cancellation. But realistically they shouldn't have rented me the server to begin with.

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Brad
1 year ago

got a Farm simulator server, had an login admin console issue, waited 3 days to have an reaction because i had an dispute started on paypal. Otherwise great company to avoid. Service is really bad and if you deliver software as a service you CANNOT be so slow to react. every day and hour is payed for. Refund process will be started.

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Celina
1 year ago

Customer support is utterly nonsensical, with claims of being available 24/7, bought my server for Rust, did not even work at all despite writing in to support for over 24 Hours, total waste of money and my refund ticket has not even been replied yet.. Please do not buy their services

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Jolene
1 year ago

Paid 6,46鈧?for a server.
Waited an hour, came back, server wasn't up because of not enough space on the disk.

Seriously?

I cancelled my order the very same day.

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Arielle
1 year ago

The word professional is the same as the current Swedish regim. Who ever is the head of the administration to this joke of a business seriously need to reconcider change profession. The support is honestly worse than Netflixs delay of releasing popular series 3 years later.

A friendly advice to anyone thinking of renting here, Its better to run your server on your nearest schools local network.

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Bobbie
1 year ago

Best Battlefield game server RSP ever i seen. Amazing dedicated server game panel, fantastic support, Now we choose the most productive servers that we could only afford, only i9 9900K = only hardcore 😀 LAGS? NO, 64 players on 120Hz.

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