Fresh Move

I am living in a rented property managed by Fresh Move for over a year now and have been meaning to write a review.

I have found James and the team to be excellent in all my dealing with them. The few calls I have made have always be returned or dealt with efficiently and politely. They were very understanding and considerate during the initial period before I moved in while references were being taken and for that I was grateful.

I would have no problem recommending them

Danny Thomson

Worst company I have ever dealt with. They never reply, ignore you and don鈥檛 help with maintenance issues. To top that off since I have moved out of the property they have given out my name, telephone number and previous address to a third party company without my permission. When emailing explaining this was a data protection issue I got no response and they have ignored me ever since. Will never deal with this company again!!!!

Thank you fresh move you have been able to arrange a great rental property your staff have made the whole move quick and professional and have made our lives much better
Thank you
Steve and Jane Todd

From the moment of instruction to finding the tenants my experience with freshnove was outstanding. South Devons finest letting agent ??

Can someone please send these girls to show others how it鈥檚 done!

GOOD Customer service isn鈥檛 that difficult. Most other agents just want your money, these are a different kettle of fish! What makes them unique is their local and independent!

Love their little smart cars too! Always see them driving around the bay! Can鈥檛 miss them!!!

Professional and friendly, what more could you ask for?

I was very happy to have my busy schedule worked around and the girls managed to even squeeze me in for a SATURDAY appointment !

Amazing service, five stars is not enough

Recommend these all day!

reasonably priced, no hidden fees, once you鈥檙e in, that鈥檚 it. I was sick of my previous agent charging through the roof for 鈥渁dmin fees鈥?every six months for a tenancy renewal. No such thing with these guys!

I would not recommend this company as I agreed to a rental property and they have now offered this property to someone else, this is very upsetting as I had shown this to my children and said this was going to be there new home, all the paperwork went to the agents and they advised that the deposit was ok to be sent on Monday as I viewed the property on a Saturday and they advised that nothing to be done until Monday, they also informed me via email rather than calling me to advise, I really would not use this company as the customer service is terrible and now has left me so upset. So people please read this before you use them.

Thank you

Very friendly and helpful. Both James, Fiona and their team offered a good professional service, highly recommend them.

Great letting company – fab and useful advice, in touch regularly, high quality advertising, impeccable standards and made the process so easy throughout. Couldn鈥檛 have done enough for us. Recommend highly!

Amazing agents, James and Fiona helped massively with exsisting rouge landlord, went out their way to help and no question was too small or too big.

Done everything in their power to secure us the property 🙂

I don't normally write reviews but I felt I had to. Fresh Move were a breath of fresh air. We have dealt with a lot of estate agents in the wider Devon area and the Fresh Move team were by far the best.

A small team that exudes professionalism, trust, transparency and a down to earth and approachable demeanor. They care! The fee's are low and the quality of service is great. I highly recommend using them!

Thanks again guys! A*

I would recommend Fresh Move to anyone requiring services as I found them efficient, professional and prompt in responding to any questions/queries

I VERY STRONGLY RECOMMEND TO ALL

I have known Fresh-move.co.uk for nearly five years on a tenant-find service I very strongly recommend to all they are unique and efficient helpful and always precise and accurate with their property advertisements and have a brilliant website and great videoing property tours excellent fees fantastic people

Fresh Move have been so helpful getting us into our new house! They acted quickly on all of our questions, and helped us move in within a week. So far, excellent on all fronts.

I have known Fiona for many years. Both Fiona and her team have always been very helpful with regards to renting out our properties.

The team are in regular contact with periodic inspection reports, along with immediate contact if anything needs addressing within the properties.

Great company, communication was great and very smooth move. Few little teething problems with property but will be sorted soon. Thank you to James and his wife Fiona would recommend highly.

Cheryl is very professional,approachable and knowledgeable,she answered any questions I have had with a quick response and is always available. My tenants were found quickly and I have had no problems since they moved in in January. I feel very happy knowing that Fresh moves Cheryl is managing my property.

Been truly brilliant.
Handled the move over from my previous agents (who were terrible) and stopped them charging me a 拢600 exit fee.
Sorted out issues with my house with ease.
Exceptional service!!

We recently moved into our new home from Fresh Move. They were extremely helpful in sorting out all the relevant information needed to make the move go smoothly. I would definitely recommend to anyone to use Fresh Move

Really easy company to deal with from day one. James and Fiona have been quick to respond to any questions throughout and have been flexible when we have wanted to go to the house and do measurements etc. House is immaculate and everything has been fully explained. Glad the house we chose is managed by them!!

I cannot recommend James, Fiona and the team highly enough, we were not a straightforward case and the help we received was both professional and helpful throughout what could have been a stressful time. The dashboard gives a clear view of everything we need to know about our tenancy and any maintenance issues needed are carried out quickly and professionally. Great service great agents, thank you Freshmove Julie & Grahame Teignmouth

Efficient, happy, professional, caring company.

The moving and viewing process were both comfortable and easy.
My agent made my whole experience much less stressful and swift.
Thanks