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Myself and many others had preordered Deus Ex Mankind Divided (order #20047861) and on release day, heard nothing. No one got keys. No one got email responses. No update on Facebook or Twitter. No replies to comments. Over a full day later, Funstock sent an email explaining they were cancelling and refunding all orders.
This is a horrible, horrible way to treat your customers. For this situation, we not only missed out on playing the game on release day plus missed out on all the preorder bonuses, but we missed out on getting the game for $40 from competing vendors, none of which are still selling the game for $40 (since prices always increase right after release.)
I stuck up for Funstock during the Fallout 4 debacle because they had given everyone free season passes, but cancelling everyone's order the day after release without any sort of compensation is just wrong. This situation was actually far worse due to the complete lack of response on Funstock's part and the fact that no one recieved keys despite waiting a full day.
It's sad to say, but I absolutely cannot recommend Funstock Digital to anyone. If you'd like countless other accounts of their awful anti-consumer practices, search "Funstock" on GameDealsMeta and sort by newest threads.
[Note: If Funstock contacts me and offers to make things right like they did with everyone who preordered Fallout 4 and received keys days late, I'll revise this review ASAP.]
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Liked the discount coupons it offers too
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Extremely satisfied.
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2) The order processing and helpdesk's replies were fairly quick, considering I'm in a different time-zone (Hong Kong).
3) Slight hiccup when the order was shown as "completed" yet there was no key in email or in my account on funstock's website.
4) This last point is not a deal-breaker for me but perhaps it can be clarified whether a key is for steam or uplay, etc. (I first tried the key in steam per the instructions but it didn't work…so I quickly tried in uplay and it worked)
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One of them has been out of stock, but the support answered quickly and they provided a key pretty soon.
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I don't plan to buy again from this site until they are not reliable.