I did write to the Company on two occasions concerning this matter…but never received a reply from Gallaghers.
The Contractual Law implications here are of course unbelievable…but Gallaghers are not aware of this important factor..
Take note..no receipts were issued stating deposits were not refundable
and no information about deposits were stated on the paperwork.
A very poor service….not acceptable.
If you are a Trading Standards Officer perusing this site for information,please note…Full Documentation has been sent to your Head Office, concerning this matter.
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Come to have serviced to be told that front tyres needed replacing and was sent a "healthcheck video" showing me the measurement of where worn – quoted 拢358 for 2 tyres of which I checked on Black Circles the same TOYO tyres are 拢215 fitted !! It gets worse….
I take the "dangerous tyres" to be fitted with new ones at an ATS to be told that there's nothing wrong with them and that as long as the tread is within legal limits in the middle of the tyre and no threads visible on the outside then they are road legal and not illegal; therefore they declined to fit new ones for me as there was nothing wrong with them in the first place and loads of life left in them !!!
Sorry Gallaghers, I wont be had over on unecessary items "as it was in for service" – I will not be bringing the car to you for service again !
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