Katie
3 months ago
I used Andrew from GB Maps to develop a small piece of software for my website. He was excellent to work with and very creative. Would definitely recommend and use again if the need arose.
,
Bridgette
1 year ago
I posted a review earlier today after being somewhat disappointed with a couple of aspects.
I have received a reply today and so feel it is only appropriate to amend my rating as it is all too easy to only complain.
The maps and functionality are good quality and easy to use. Each map is individually priced and initially I wasn't aware of this – I assumed that the unlock fee was for the "maps" plural.
Whilst very pleased with the basic map I then wanted to drill into more of the detail and found that I needed to pay for another unlock code. I don't begrudge them charging for the maps or the software – personally though I'd have only purchased the more detailed one if I'd realised but I would still have made the purchase.
My other issue was with the lack of reply to my emails. I have received a reply on TP from GBMaps to say that they have replied to me and I can only assume these have been caught in my spam filter or is an issue with Hotmail.
GBMaps have refunded me for my initial purchase of the basic map and as such I will return now to purchase the more detailed one. My initial frustration was borne of a perceived lack of communication and I appreciate the response I have received and the resolution. Overall this appears to be a great piece of software and a company which takes the time to resolve issues.
I have received a reply today and so feel it is only appropriate to amend my rating as it is all too easy to only complain.
The maps and functionality are good quality and easy to use. Each map is individually priced and initially I wasn't aware of this – I assumed that the unlock fee was for the "maps" plural.
Whilst very pleased with the basic map I then wanted to drill into more of the detail and found that I needed to pay for another unlock code. I don't begrudge them charging for the maps or the software – personally though I'd have only purchased the more detailed one if I'd realised but I would still have made the purchase.
My other issue was with the lack of reply to my emails. I have received a reply on TP from GBMaps to say that they have replied to me and I can only assume these have been caught in my spam filter or is an issue with Hotmail.
GBMaps have refunded me for my initial purchase of the basic map and as such I will return now to purchase the more detailed one. My initial frustration was borne of a perceived lack of communication and I appreciate the response I have received and the resolution. Overall this appears to be a great piece of software and a company which takes the time to resolve issues.