Gemini

Trying to add a bank account is a horrendous experience and extremely long wait. it's been several days I have uploaded my ID because their linking software that links your bank account is faulty. I called my bank and the bank was not blocking anything like gemini's software suggested. It's gemini's software not requesting the information properly as my bank informed me. So as an alternative I had to upload my ID information to Gemini. I have had to do this with other exchanges and normally it takes no longer than a day. Rarely it takes 2 days but that's the maximum. With Gemini it's been several days and still "nothing'. Very very inefficient and unprofessional service. I find it ridiculous that these companies go online to offer services when they know very well they can't offer certain services because they are not equipped to handle the demand but offer it anyways. very very selfish way to run a business.